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14
T R O U B L E S H O O T I N G
Configure Server. Make sure the verify
password setting is on. This is required
for over-the-air synchronization.
I have problems sending email
If you are able to receive email messages
but cannot send them, try the following
steps, in turn:
Make sure your ISP or email provider
•
allows you to access email on a
smartphone. Some providers do not
offer this option at all; other providers
require an upgrade for accessing email
on a smartphone.
Press Start
•
then select ActiveSync
Menu (right softkey) and select
Configure Server. Make sure the SSL
box is checked.
Enter the name of a different outgoing
•
mail server for sending mail. Many ISPs,
such as cable companies, require that
you have an Internet connection to their
network to send email through their
servers. In this case, you can almost
always receive email from these
accounts, but if you want to send email,
334
E M A I L
, select Programs, and
. Press
you must send it through another server
(see Setting up a POP/IMAP account in
the Messaging application: Common
email providers).
My vCard or vCal email attachment isn't
forwarding correctly
Microsoft Office Outlook provides several
features including vCard and vCal that work
with email client software on a Windows
computer. For these features to work
correctly, the email client software must be
properly set up. Follow these steps to
check the settings:
1 Click Start on your computer and select
Settings.
2 Select Internet Options and click the
Programs tab.
3 Make sure that the email field is set to
the correct email client software.
4 Click OK.
5 Start the email client software and
make sure it is configured as the default
MAPI client. Consult the documentation
for your desktop email application for
more information.
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