Solving Problems - Ricoh FAX4430NF Operating Instructions & Basic Features

Troubleshooting

Solving Problems

This table lists some common problems and their solutions.
Problem
Cannot transmit or receive.
The data stored in the ma-
chine memory (Memory
Transmission/Reception,
Substitute Reception, or
Auto Document; or data of
4
other standby document)
has been deleted.
Multiple sheets are fed in-
tothe ADF at the same time,
or the original will not feed
in at all.
Image background appears
dirtywhen received at the
other end.
Printed or sent image con-
tainsblack lines or spots.
Message appears blank at
theother end.
Received imageis too light.
You cannot add any desti-
nationsto a Group even
though the maximum ca-
pacity does not seem to have
been reached.
104
Solutions
The telephone line may
have becomedisconnected.
Make sure it is correctly con-
nected.
Check the Power Failure Re-
port, and then request the
sender to send the deleted
fax message again or store
the deleted document into
memory once more.
If the original is too thick,too
thin, or the back surface is
slippery, it might not be fed
into the ADFproperly. Only
set appropriate types of
originals in the ADF.
Adjust the scan density.
The ADF is dirty. Make sure
that ink or eraser is dry be-
fore setting originals.
The original was placed
with thewrong side facing
down. Place it with the op-
posite side facing down.
Request the sender to in-
creasethe image density.
When using moist, rough or
processedpaper, the printed
image may be hard to see.
Only use recommended pa-
per types.
When D isblinking, toner is
beginning to run out. Re-
place the toner cartridge
soon.
100 destinations have been
programmed with the num-
berkeys. Program addition-
al destinations with Quick
Dials or Speed Dials instead.
Reference
p.194 "Connecting to a Telephone
Line", Advanced Features
p.172 "Power Failure Report", Ad-
vanced Features
p.200 "Acceptable Types of Origi-
nals", Advanced Features
p.44 "Scan Settings"
p.181 "Cleaning the Scanner", Ad-
vanced Features
p.33 "Placing Originals"
p.200 "Acceptable Types of Origi-
nals", Advanced Features
p.92 "Replacing the Toner Car-
tridge"
p.49 "Using Quick Dials" or p.50
"Using Speed Dials"