Trouble Shooting Guide - Delta TECK 590TF Manual

TROUBLE SHOOTING GUIDE

Power
Problem
Option
Battery
Faucet does not
power up.
Both
Hardwire
Faucet makes
Battery
beeping noise.
No water when
activated.
Both
False activation
Water runs for a
set time period
and then shuts
off.
Water runs for
an extended
period after
user's hands
are no longer
detected.
NOTICE If the issue persists, contact Delta Commercial Technical Service at 1-800-387-8277 (Canada).
Indicator Cause
Battery cable snap
not connected
properly to the
battery holder.
No power from
the battery holder.
No Display/ Faucet
does not activate.
Driver board not
powering up.
Power not
connected
properly.
Faucet beeps twice
Batteries are low
when turning off
and need to be
and LED will blink
replaced
after each use.
Faucet beeps
continuously when Faucet locked out
activated and LED because batteries
will blink after each are low.
use.
Water Supply is
"OFF".
No water when
activated.
Solenoid not
operating
correctly.
Faucet activates
Rinse mode is set
when touching sink/
"ON"
counter
Water runs after
hands have been Faucet set to
taken out of range metering mode.
of faucet.
Water pressure
is low.
Water runs after
Outlet is loose.
hands have been
taken out of range
of faucet for longer
Water run-on
than 2 seconds.
needs to be
adjusted.
1. Check the battery cable snap is properly secured to battery holder.
1. Confirm batteries are secure and properly oriented in holder.
2. Verify there is power at the driver board.
a. Check battery cable connection to the driver board connector.
b. Check the battery strength, see
page 32, replace batteries if required.
1. Verify there is power at the driver board, if there is power then the driver board is
defective, replace with 063273A.
1. Verify there is power at the driver board.
a. Verify the hardwire converter is powered and the green LED is on.
b. Check power connections between the driver board and hardwire converter.
c. Driver board is defective, replace with 063273A.
2. Restart faucet. Disconnect the hardwire converter from the driver board for 10
seconds and then reconnect.
1. Check battery power level as per
page 32, replace batteries if required.
1. Verify the water supply is turned "ON". Check to see issue is resolved by restarting
faucet. Disconnect the battery holder from the driver board for 10 seconds and then
reconnect.
The solenoid is making a "click" when activated:
1. Ensure inlet screen on solenoid is not plugged with debris. See
a. Check to see issue is resolved by restarting faucet. Disconnect the battery
holder from the driver board for 10 seconds and then reconnect.
The solenoid is not making a "click" when activated:
1. Check two wires to solenoid to be sure they are connected correctly. Red wire to the
"+" terminal and Black to the "-" terminal (see Figure 10) on
Figure 16)" on page 33.
a. Check to see issue is resolved by restarting faucet. Disconnect the battery
holder from the driver board for 10 seconds and then reconnect.
2. The solenoid is defective; replace with 063257A.
a. Check to see issue is resolved by restarting faucet. Disconnect the battery
holder from the driver board for 10 seconds and then reconnect.
1. Adjust Rinse Mode:
a. Follow instructions on
mode "OFF".
b. Check to see issue is resolved.
1. Adjust Metering Mode:
a. Follow instructions on
mode "OFF".
b. Check to see issue is resolved.
1. Check that the water pressure is adequate and no blockages in the line.
1. Check to ensure the outlet is threaded tightly into the faucet body.
1. Adjust Water Run-on Mode:
a. Follow instructions on
setting water run-on function.
b. Confirm the issue is resolved by restarting the faucet.
Page 29 - 39
216378, Rev. C
Solution
"Battery Strength Indicator (see Figure 14)" on
"Battery Strength Indicator (see Figure 14)" on
"Solenoid Polarity (see
"Making Adjustments" on page 23
"Making Adjustments" on page 23
"Making Adjustments" on page 23
"" on page 32.
and turn rinse
and turn metering
for instructions on