IBM TS4300 User Manual page 150

Table 45. Main error events (continued)
Event Code Message Text and
Description
2042 Library Verify test failed
because top cover is missing.
2043 Library Verify test failed
because bottom cover is
missing.
2045 Library Verify test failed
because move media test
failed.
2046 Library Verify test failed
because drive communication
test failed.
2047 Library Verify test failed
because the bar code
scanning test failed.
118 IBM TS4300 Tape Library Machine Type 3555: User's Guide
Details and Solution
• Install the top cover on the top module of the library.
• Check the module interconnect cabling and module power
cabling.
• If the base module can't detect both a top and bottom cover,
the accessor doesn't move.
• Install the bottom cover on the bottom module of the library.
• Check the module interconnect cabling and module power
cabling.
• If the base module can't detect both a top and bottom cover,
the accessor doesn't move.
• Check for obstructions in the pathway of the accessor such
as a cartridge that is sticking out.
• Verify module alignment and frame alignment.
• Check if accessor is stuck in lock mechanism, move the
accessor apart from lock mechanism and enable lock
mechanism correctly.
• Remove and reseat the drive canister to ensure that the drive
is fully seated.
• If the issue persists, reset the drive.
• Use the library Management GUI to pull a drive support
ticket and check the device analysis section for help (HPE
Library and Tape Tools must be installed to view support
ticket).
• Verify that no obstruction is in front of the bar code scanning
module on the cartridge table on the accessor.
• If the error persists replace the accessor.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions are at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.
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