IBM TS4300 User Manual page 136

Table 44. Resolving errors (continued)
Problem
Failure/Attention Indication
on Management GUI Library
Dashboard
Attention LED and Cleaning
LED are lit.
Single Character Display
(SCD) is shown on drive.
The Attention LED is lit but
the Cleaning LED isn't lit after
a cartridge load.
The Cleaning LED is lit after a
cleaning cartridge was used.
A particular cartridge sets
off the Attention LED and
possibly the Cleaning LED.
104 IBM TS4300 Tape Library Machine Type 3555: User's Guide
Solution
Tap the icon to see information about the event.
This problem is likely caused by a drive that requires cleaning.
• Check Event Ticket Log on Management GUI.
1. Review tickets on the Check Event Ticket Log on Management GUI.
2. Use SCD. See Drive Single Character Display.
The library was unable to complete the requested operation with the selected
tape cartridge.
• Use cartridges that are compatible with the drive type.
• Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
• Make sure that you're using a Universal cleaning cartridge.
The cleaning cartridge is expired. (A cleaning cartridge expires after 50
cleaning cycles).
• Replace the cleaning cartridge.
Retry the operation with a different cartridge.
If the Attention LED is cleared, and then immediately redisplays each time
that a particular cartridge is reloaded, that cartridge must be suspected as
defective.
• Export the cartridge and load a known good cartridge. In some cases, a
cartridge can be worn out, the memory is defective, or was formatted as a
Firmware Upgrade cartridge.
• Any cartridge that is suspected of being defective or contaminated must NOT
be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.
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