Running Library Tests; Troubleshooting Guide - IBM TS4300 User Manual

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Running library tests

The library provides tests to verify library operations.
• On the Management GUI, go to Library > Actions > Tests and choose the library test that you want to
run.
– Library Verify
– Demo Mode
– Drive Test
– Slot to Slot Exerciser
A description of these tests can be found in the Library Help pages ("?" icon in the top right corner of
the GUI).
• On the Operator Panel, go to Maintenance > Library Tests to run tests from the Operator Panel.
– Demo Mode
– Drive Diagnostics

Troubleshooting Guide

Refer to this table of symptoms or errors that might occur with the tape library and the installed tape
drives.
About this task
The table provides actions to correct the problems. If replacement parts are needed, go to Appendix H,
"Replacement parts," on page 220. See "Contacting IBM technical support" on page 111.
Table 44. Resolving errors
Problem
Event code/Attention information on Management GUI or Library
Event code that is shown
on Event Ticket on the
Management GUI.
Failure/Attention Indication
on Operator Panel display.
Attention LED is lit on the
front or the rear of the Base
Module.
Solution
• Look up the error code. See Event Codes.
• Try to resolve the failure.
• If necessary, power cycle the library.
Review tickets on the Check Event Ticket Log on Management GUI.
Review tickets on the Check Event Ticket Log on Management GUI.
Chapter 5. Troubleshooting 103