Chapter 6 Troubleshooting; No Picture - Eizo Radiforce GX550 Installation Manual

Chapter 6 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local EIZO representative.

6-1. No picture

Problem
1. No picture
• Power indicator does not light.
• Power indicator is lighting green.
• Power indicator is lighting orange.
• Power indicator flashes orange and green.
2. The message below appears.
• This message appears when no signal is
input.
Example:
• The message shows that the input signal is
out of the specified frequency range.
Example:
22
Chapter 6 Troubleshooting
Possible cause and remedy
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Touch .
• Turn off the main power, and then turn it on again.
• Increase "Brightness" in the Adjustment menu (see
Adjusting the Mode" (page
• Turn off the main power, and then turn it on again.
• Switch the input signal (see
Signals" (page 9)).
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• When Presence Sensor is set to "On", the monitor may
have shifted to power saving mode. Come near to the
monitor.
• Check if the signal cable is connected to
the DisplayPort signal.
chain connection is set up.
• Turn off the main power, and then turn it on again.
• Connect via the signal cable specified by EIZO. Turn off
the main power, and then turn it on again.
• When connected to DisplayPort, switch the version of
DisplayPort to 1.1 (see
Version between 1.2 and 1.1" (page
This message appears when the signal is not input correctly
even when the monitor functions properly.
• The message shown left may appear, because some PCs
do not output the signal soon after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal (see
Signals" (page 9)).
• When connected to DisplayPort, switch the version of
DisplayPort to 1.1.(see
Version between 1.2 and 1.1" (page
• Check if the signal cable is connected to
the DisplayPort signal.
chain connection is set up.
• Turn off the main power, and then turn it on again.
• Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor
(see "Compatible Resolutions" in the "Instructions for
Use".).
• Reboot the PC.
• Select an appropriate setting using the graphics board's
utility. Refer to the manual of the graphics board for
details.
8)).
"3-1. Switching among Input
for inputting
is used for output when a daisy-
"3-15. Switching the DisplayPort
15)).
"3-1. Switching among Input
"3-15. Switching the DisplayPort
15)).
for inputting
is used for output when a daisy-
"2-3.