Ready Light Flashes Red; Printer Smears Characters - TransAct Ithaca 90PLUS Series Operator's Manual

READY LIGHT FLASHES RED

PRINTER SMEARS CHARACTERS

Any time the READY light is flashing red, the printer has failed.
You should first find out the code for the error that has occurred and then
attempt to correct the problem.
Press the RESUME button to display the error code. The number of times the
FORM light blinks indicates the error code. Count the blinks and write down
the number. If you lose count, push the RESUME button again to redisplay the
code. You must find out the error code before turning off the printer.
After you have written down the error code, complete the following steps to
correct the problem.
1. Turn off the power switch.
2. Open the paper cover and the cassette cover.
3. Do the following.
Remove or clear any jams or obstructions, such as misfed paper.
Turn the knob on the ribbon cassette to be sure it is operating
correctly.
Move the print head from side-to-side to be sure that it slides easily.
4. Close both covers.
5. Turn on the power switch.
If you are unable to correct the problem, contact your dealer or the Technical
Support Department at TransAct Technologies. Please refer to "Contacting
TransAct Technologies' Ithaca Facility" on page 2. Have the error code
available when you call.
Adjust the platen gap. For step-by-step instructions, see "Adjusting the Platen
Gap" on page 62. If this does not correct the problem, contact your dealer or
the Technical Support Department at TransAct Technologies. Please refer to
"Contacting TransAct Technologies' Ithaca Facility" on page 2.
Operating the Printer
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