Service Life; Warranty - B+B Eltego Instruction Manual

Eltego
| Electric Wheelchair
upholstery parts, the storage location should be as dry as possible
and not be not exposed to direct sunlight.

15. Service life

The expected service life of the Ejoy RD is up to 5 years, if it is used
correctly, and safely, following the care and maintenance instructions.
Beyond this period the wheelchair can be used if it is in a condition
allowing its safe usage.

16. Warranty

1. For products supplied by Bischoff & Bischoff, the period of warranty
is 24 months from purchase date. The products are delivered free from
production and material defects. In case of evidence of material or
manufacturing defect, defective parts will be replaced free of charge.
2. This warranty excludes claims, if a repair or replacement of a
product or a part is required for the following reasons:
a) normal wear and tear, which include but is not limited to the
following parts where fitted; Batteries, motor brushes, handles,
armrests, upholstery, tyres, brakes, caps, etc.
b) overloading the product such as, for example, by exceeding the
maximum user weight or load.
c) the product or part has not been maintained or serviced in
accordance with the Instruction manual, the care and hygiene
instructions or the manufacturer's recommendations as shown in the
maintenance instructions.
d) Accessories have been used which are not original accessories.
e) The product or part has been damaged through negligence,
accident or incorrect use.
f) changes/modifications have been made to the product or parts,
which deviate from the manufacturer's specifications.
g) Repairs have been carried out, before our customer service has
been informed of the circumstances.
3. To enforce the warranty, please contact your dealer with the exact
details of the nature of the difficulty. The product must be repaired by
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a dealer authorised by Bischoff & Bischoff.
4. For parts, which have been repaired or exchanged within the scope
of the warranty, the warranty will be extended to the remaining
warranty period for the product in accordance with point 1).
5. For original spare parts which have been fitted at the customer's
expense, these will have a 12 months guarantee, following the fitting.
6. If the repair fails after a reasonable time, the customer can,
at his discretion, request a reduction, compensation or the
termination of the purchase contract.
7. The guarantee is subject to the law of the country in which the
product was purchased from Bischoff & Bischoff & Bischoff.
Please also observe the Bischoff & Bischoff care, warranty, hygiene
and maintenance instructions. Your dealer will be happy to provide
these to you.
For replacement devices and repairs, the warranty period is one year.
Warning! Non-observance of the instruction ma-
nual, improper maintenance and in particular any
technical changes and supplements (added fittings)
without the approval of Bischoff & Bischoff will ge-
nerally lead to forfeiture of warranty and product
liability claims.
Bischoff & Bischoff GmbH | Rev. 04 2023.08.25
Eltego
Electric Wheelchair |
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