Information Codes - Samsung NV7B667 Series User & Installation Manual

Troubleshooting
Problem Cause
If the door is often
The oven does not •
opened during cooking
cook properly.
This is because water
I can hear water •
is heated using the
boiling during steam
steam heater
cooking.
If there is no water in
Steam cooking does •
the water supply tank
not work.
This is because pyro
The set is warm •
during pyro cleaning cleaning uses high
temperatures
Pyro cleaning uses
There is a burning •
high temperatures, so
smell during pyro
you may smell food
cleaning.
residue burning.
This is because the
Steam cleaning does •
not work. temperature is too
high
64 English

Information codes

Action
If the oven fails to operate, you may see an information code on the display. Check
Do not frequently
•
the table below and try the suggestions.
open the door unless
you are cooking things
Code
that need to be turned.
C-d1
If you frequently open
C-20
the door, the interior
temperature will be
C-21
lower and this may
affect the results of
C-22
your cooking.
C-23
This is not a product
•
malfunction, so there
C-F1
is no need to worry.
C-70
Add water to the tank
•
and try again.
C-72
This is not a product
•
C-F0
malfunction, so there
is no need to worry.
This is not a product
•
C-F2
malfunction, so there
is no need to worry.
Let the oven cool and
•
C-d0
then use.
Meaning
Door lock malfunctions
Sensor malfunctions
Only occurs during EEPROM Read/
Write
Steam-related problems
If there is no communication
between the main PCB and sub PCB
Occurs when a communication
problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
Occurs when a button is pressed and
held for a period of time.
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
centre.