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Ricoh Ri 4000 User Manual

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RICOH Ri 4000
User Manual
For safe and correct use, be sure to read the Safety Information in Safety Information and Quick Installation Guide
before using the machine.

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Summary of Contents for Ricoh Ri 4000

  • Page 1 RICOH Ri 4000 User Manual For safe and correct use, be sure to read the Safety Information in Safety Information and Quick Installation Guide before using the machine.

  • Page 3: Table Of Contents

    Front and Right View ........................14 Rear View ............................. 14 1.3. Important ............................15 7 Essential Tips for Keeping Your RICOH Ri 4000 in Top Shape ..........18 1.4. Machine Installation ........................20 Space Needed for the Printer ......................20 Unpacking .............................
  • Page 4 TABLE OF CONTENTS RICOH Ri 4000 User Manual 1.6. Printer Setup ..........................47 The setting of IP address for the machine ..................47 1.7. Usage of ColorGATE Productionserver ..................50 Register as a user and product on the ColorGATE Service & Support website ......52 Download software of ColorGATE RIP/MIM files ................
  • Page 5 TABLE OF CONTENTS RICOH Ri 4000 User Manual Canceling the Wait Time for Drying ..................... 119 2.7. Set the Image with Heat Treatment .................... 120 3. Maintenance ........................122 Watching the Procedure on Video ....................125 Unit Names ..........................127 3.1.
  • Page 6 Firmware update (Panel (GIB)) ....................251 Firmware update (Sub Control (SCB) / Engine (CTL)) ..............252 When update is failed ........................253 Update by connecting your PC and RICOH Ri 4000 with Ethernet cable ........254 10.2. Specifications ..........................255 General ............................255 Ink Set ............................
  • Page 7 TABLE OF CONTENTS RICOH Ri 4000 User Manual...

  • Page 8: How To Read The Manuals

    How to Read the Manuals RICOH Ri 4000 User Manual How to Read the Manuals Before You Begin... Only appropriately trained users should operate the machine. Disclaimer Contents of this manual are subject to change without prior notice. To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or non-use of this machine and operation manuals provided with it.

  • Page 9: The Meanings Of The Safety Symbols Used With This Machine

    The Meanings of the Safety Symbols Used with This Machine RICOH Ri 4000 User Manual The Meanings of the Safety Symbols Used with This Machine The meanings of the safety symbols for this machine are as follows: Prohibition Caution Warning; Pinch Point...

  • Page 10: Notes For Using This Machine Safely

    Notes for Using This Machine Safely RICOH Ri 4000 User Manual Notes for Using This Machine Safely To use this machine, it is recommended you take the following measures, which include: • Installing this machine in a network protected by a firewall.

  • Page 11: Before You Begin

    1. Before You Begin RICOH Ri 4000 User Manual 1. Before You Begin 1.1. Checking the Contents of the Product Item Number Item Number This machine Platen Frame Hook Power cord Ethernet cable Platen (Medium) Waste Bottle (Waste Ink bottle,Waste Enhancer bottle)
  • Page 12 1. Before You Begin RICOH Ri 4000 User Manual Item Number Item Number Waste tube for waste ink 1 set Waste bottle band (2 tubes) Heat press paper ColorGATE Productionserver License card Waste tube for waste enhancer 1set Safety Information and Quick...
  • Page 13 1. Before You Begin RICOH Ri 4000 User Manual Maintenance Supplies Number Maintenance Supplies Number Bottle for Cleaning Liquid Absorbers (Type P1) (with dropper) 1 set Head Cleaning JIG II Cleaning applicators 1 set Rubber Cap (for the front carriage)* *This is attached to the main unit.

  • Page 14: Guide To Components

    1. Before You Begin RICOH Ri 4000 User Manual 1.2. Guide to Components Front and Right View Front cover Platen Touch panel Ink cartridges/Enhancer cartridges USB-A port (2.0) Sub power button Cleaner tank Cleaner tank cover Rear View Ethernet port...

  • Page 15: Important

    1. Before You Begin RICOH Ri 4000 User Manual 1.3. Important Prevent Print Heads from Clogging • Shake the ink cartridge when either of these pop-ups shows up. • Replace a used ink cartridge with new one immediately to prevent print heads from clogging.
  • Page 16 1. Before You Begin RICOH Ri 4000 User Manual • Clean print heads to prevent them from clogging. For details, see page 129 "NOZZLE CHECK". For details, see page 133 "AUTO HEAD CLEAN". • Clean the path of carriages with grease so that they can move smoothly and print precisely.
  • Page 17 1. Before You Begin RICOH Ri 4000 User Manual • Do not leave an error. This might cause some kind of problem. Please resolve an error shortly after the pop-up shows up. • Some parts require periodical replacement This printer includes parts that require replacement due to usage.

  • Page 18: Essential Tips For Keeping Your Ricoh Ri 4000 In Top Shape

    As part of our commitment to your success, we want to make sure that you are getting optimal performance from your RICOH Ri 4000 while also minimizing any issues that can easily be prevented by following a few simple tips: 1.
  • Page 19 5. Check the following websites to ensure that your printer and software firmware are completely up to date. Firmware: Ricoh website of the country that you are in Software: Use latest dated version of the following. ColorGATE products support page (https://www.colorgate.com/support/) Please check the latest date in the Web site.

  • Page 20: Machine Installation

    1. Before You Begin RICOH Ri 4000 User Manual 1.4. Machine Installation Space Needed for the Printer  Installation Space: Top View Rear: 5 cm (approx. 2.0 inches) or more Right: 60 cm (approx. 23.6 inches) or more Front: 60 cm (approx. 23.6 inches) or more Left: 60 cm (approx.

  • Page 21: Unpacking

    1. Before You Begin RICOH Ri 4000 User Manual Unpacking • The machine weighs around 145 kg (320 lb.). • Six or more people are required to lift the printer. When moving the printer, lift it slowly so that you do not strain yourself.

  • Page 22: Installing The Waste Bottles, Ink Cartridges, And Enhancer Cartridges

    1. Before You Begin RICOH Ri 4000 User Manual Installing the Waste Bottles, Ink Cartridges, and Enhancer Cartridges There are 2 waste bottles and 2 waste tubes supplied. Use 1 waste bottle and waste tube for the waste ink and the other waste bottle and waste tube for the waste enhancer.
  • Page 23 1. Before You Begin RICOH Ri 4000 User Manual Push the waste bottle cap to close. Close the waste bottle cap tightly and make sure that there is no gap between the waste bottle cap and the waste bottle. Perform Steps 1 to 3 for the waste tube for waste enhancer.
  • Page 24 1. Before You Begin RICOH Ri 4000 User Manual Connect the connectors and waste tubes that have matching labels on them. IMPORTANT! There is a marking on each waste tube. Insert each waste tube until the marking disappears into the waste bottle connector.
  • Page 25 1. Before You Begin RICOH Ri 4000 User Manual When securing the waste bottle with a waste bottle band, use the waste bottle band as shown below: The shape and color of the waste bottle band is subject to change.
  • Page 26 1. Before You Begin RICOH Ri 4000 User Manual Agitate the new white cartridges. For details about agitating a new white cartridge, see page 36, “Agitating New White Cartridge”. Insert the ink cartridges and enhancer cartridges. IMPORTANT! When installing the ink cartridges and enhancer cartridges, do not touch the inside of the machine.
  • Page 27 1. Before You Begin RICOH Ri 4000 User Manual For the enhancer, insert four enhancer cartridges. You can insert each ink cartridge and enhancer cartridge into either of their designated slots. Supply the ink as follows: NOTE - Push the cartridges all the way through until they stop.

  • Page 28: Pour The Cleaning Liquid

    1. Before You Begin RICOH Ri 4000 User Manual Pour the Cleaning Liquid IMPORTANT! Be sure to use Ricoh’s genuine cleaning liquid. Using other cleaning liquids may cause nozzle clogging or other problems related to printer malfunction. Open the cleaner tank cover.

  • Page 29: Turning On The Power

    1. Before You Begin RICOH Ri 4000 User Manual Turning On the Power • Avoid taking the following actions because doing so can result in fire or electric shock: Using any power supply voltage or frequencies other than those that match the specifications ...
  • Page 30 1. Before You Begin RICOH Ri 4000 User Manual Connect the power cord to the power connecter. Turn ON the main power switch. Hold down the sub power button for more than 2 seconds.
  • Page 31 1. Before You Begin RICOH Ri 4000 User Manual After booting, the printer will perform initial ink charging if the ink is not charged. Initial ink charging takes about 20 minutes. NOTE – During the initial ink charging, do not lift the front cover. Also, do not pull out the ink cartridge.
  • Page 32 1. Before You Begin RICOH Ri 4000 User Manual  Turning Off the Power To turn off the power, hold down the sub power button for more than 3 seconds, which is located at the front near the touch panel.

  • Page 33: Attaching The Platen

    1. Before You Begin RICOH Ri 4000 User Manual Attaching the Platen Attach the platen. The two protrusions on the back of the platen should be set correctly into the holes in the platen base. There is a hole on the back side of the platen base that has a guide shape.

  • Page 34: Handling The Ink Cartridge

    1. Before You Begin RICOH Ri 4000 User Manual Handling the Ink Cartridge • The following explains the warning messages on the plastic bag used in this product's packaging: • Do not leave the polythene materials (bags, etc.) supplied with this machine close to babies and small children.
  • Page 35 1. Before You Begin RICOH Ri 4000 User Manual • The ink cartridge surface may have ink on it, so be careful to avoid ink stains. • Do not remove the cartridge while operating the machine. Doing so may cause the ink to spray, staining clothes and surroundings.
  • Page 36 1. Before You Begin RICOH Ri 4000 User Manual • The warranty period after opening the ink cartridge is 90 days or running out the ink, whichever comes first. If you print 50 sheets a month or less, it is recommended to use the standard type ink cartridges.

  • Page 37: Handling The Waste Bottle

    1. Before You Begin RICOH Ri 4000 User Manual  Disposal of Used Cartridge Dispose of depleted ink cartridges, enhancer cartridges, and cleaning cartridges in accordance with applicable laws and ordinances. If you are uncertain about disposal, consult with your local dealer.
  • Page 38 1. Before You Begin RICOH Ri 4000 User Manual  Disposing of the Waste Ink, Waste Enhancer, and Waste Bottle Dispose of the waste ink, waste enhancer, and waste bottle in accordance with applicable laws and ordinances. If you are uncertain about how to dispose of these items, consult with your local dealer.

  • Page 39: Handling The Front Cover

    1. Before You Begin RICOH Ri 4000 User Manual Handling the Front Cover  Opening the Front Cover • When lifting and lowering the front cover, be sure to hold it by the part shown below. Be careful to ensure that your hand or any other part of your body does not get caught in the front cover.
  • Page 40 1. Before You Begin RICOH Ri 4000 User Manual  Closing the Front Cover Use the handles on the sides of the front cover to close the front cover. NOTE – Printer will not function if the front cover is open.

  • Page 41: Control Panel Functions

    1. Before You Begin RICOH Ri 4000 User Manual 1.5. Control Panel Functions Print Tab Status bar Press/Drag down the status bar to open the status screen menu. Machine status • There are 4 possible colors. Green: The printer is fully functional.

  • Page 42: Status

    1. Before You Begin RICOH Ri 4000 User Manual [PRINT START] Starts printing. [STOP] Stops any current movement of the platen and allows you to cancel the print job. [HEIGHT ADJUST] Starts the height adjustment of the platen. Function Tabs Switches the menu displayed on the touch screen.

  • Page 43: Maintenance Tab

    1. Before You Begin RICOH Ri 4000 User Manual Maintenance Tab [NOZZLE CHECK] Prints a nozzle check pattern result. It is recommended that this is performed daily to monitor the printer. [AUTO HEAD CLEAN] Performs head cleaning automatically using systems components.

  • Page 44: Service Part Status Tab

    1. Before You Begin RICOH Ri 4000 User Manual [TABLE ALIGNMENT] Prints an adjustment pattern to the platen to check and tune the platen indexing. [PRINT POSITION] Prints an adjustment pattern to determine the print start position. Service Part Status Tab Displays the current usage (wear status) of each periodic replacement part of the rear unit.

  • Page 45: Settings Tab

    1. Before You Begin RICOH Ri 4000 User Manual Settings Tab [INK PATH CONTROL] Performs the ink path control. If you press this button, you can flush the printer. For details, see page 224, "Ink Path Guide". [OPTION] You can change the following settings via the Option screen.
  • Page 46 1. Before You Begin RICOH Ri 4000 User Manual [HIGH SPEED MODE] You can switch ON/OFF the high speed mode for white layer printing. If set to ON, the white carriage operates at high speed. The time required for printing in this mode with white and full color is approximately 60-70%* of that for the OFF mode.

  • Page 47: Printer Setup

    1. Before You Begin RICOH Ri 4000 User Manual 1.6. Printer Setup The setting of IP address for the machine The setting method of IP address for this machine are two patterns. Case1: For connecting directly to the printer from a PC that is not parts of a network...
  • Page 48 1. Before You Begin RICOH Ri 4000 User Manual [Configuring the IP address of the machine] Press the Setting tab on the touch panel of this machine. Press [OPTION]. Press [IP ADDRESS]. If DHCP setting is “ENABLE”, change to “DISABLE”.
  • Page 49 1. Before You Begin RICOH Ri 4000 User Manual Case2: For DHCP setup Press the Setting tab on the touch panel of this machine. Press [OPTION]. Press [IP ADDRESS]. Setting DHCP to [ENABLE] to add the printer to an existing network.

  • Page 50: Usage Of Colorgate Productionserver

    1. Before You Begin RICOH Ri 4000 User Manual 1.7. Usage of ColorGATE Productionserver This machine uses ColorGATE Productionserver for printing. ColorGATE Productionserver must be installed on your PC. The productionserver23 system requirements are as follows. For the system requirements for the latest version, see the ColorGATE web site (https://www.colorgate.com/).
  • Page 51 1. Before You Begin RICOH Ri 4000 User Manual Interfaces: Ethernet, TCP/IP, FireWire Software based licenses: Operation of the ColorGATE software on virtual machines is not permitted with software based licenses. Please check (https://www.colorgate.com/requirements/) for the latest supported OS. The supported OS for each version can be found on the ColorGATE support site (https://www.colorgate.com/support/).

  • Page 52: Register As A User And Product On The Colorgate Service & Support Website

    1. Before You Begin RICOH Ri 4000 User Manual Register as a user and product on the ColorGATE Service & Support website NOTE - ColorGATE Service & Support website is available in English and German. For details about system requirements, see ColorGATE web site. (https://colorgate.com/) Start your web browser.
  • Page 53 1. Before You Begin RICOH Ri 4000 User Manual When registration is complete, the following message will be displayed. Important! At this point, registration has not been completed yet. You can use the service by activating the user account by following the steps below.
  • Page 54 Next, click [REGISTER PRODUCT] for product registration. (If you are not logged in, please log in.) Enter the license number of the license card included with the RICOH Ri 4000 and click [Next]. Check the contents of the license, and if there are no problems, click [Next].
  • Page 55 1. Before You Begin RICOH Ri 4000 User Manual The printer selection screen is displayed. Select “Ricoh Ri 4000” and click [Next]. The image below is when Ri 4000 is selected. Select the mode in which you want to use the license and click [Next].
  • Page 56 1. Before You Begin RICOH Ri 4000 User Manual Make a final review of your product registration information and click [Register now] if you are satisfied. When the following screen is displayed, product registration is complete.

  • Page 57: Download Software Of Colorgate Rip/Mim Files

    1. Before You Begin RICOH Ri 4000 User Manual Download software of ColorGATE RIP/MIM files Note - If the email you received when you execute “User registration” contains a download link for the Productionserver and MIM, download it from that download location.
  • Page 58 1. Before You Begin RICOH Ri 4000 User Manual Click the icon of [DOWNLOAD] of “PS_Ricoh_Ri4000_Combi-MIM_ver***.cmp”, and then save the file in your local PC. The file name is subject to change. Download the latest version of ColorGATE Productionserver. Click [SOFTWARE].
  • Page 59 1. Before You Begin RICOH Ri 4000 User Manual Follow the install wizard to install ColorGATE Productionserver. NOTE1 – If you are using a bundled license, on the "License Type Selection" screen displayed in the wizard, Select [Single Host License/Software (SHL-SW)].

  • Page 60: Start Software

    1. Before You Begin RICOH Ri 4000 User Manual Start Software Go to https://www.colorgate.com/support/. If you are not logged in to your user profile, click Login to log in using your email address and password. Click the [MENU] button in the upper right corner of the browser, and click [Account&Licenses].

  • Page 61: Setup Driver

    1. Before You Begin RICOH Ri 4000 User Manual Setup Driver Click [Printer], and then click [New]. Select [Ricoh] and [Ricoh Ri 4000], and then click [Next].
  • Page 62 1. Before You Begin RICOH Ri 4000 User Manual Click [Import MIM…]. If the message on the window is not displayed properly, read the following sentences. For your chosen printer, you can import MIM combinations, which can be found on ColorGATE Service &...
  • Page 63 1. Before You Begin RICOH Ri 4000 User Manual Click [Next]. If the message on the window is not displayed properly, read the following sentences. For your chosen printer, you can import MIM combinations, which can be found on ColorGATE Service &...
  • Page 64 1. Before You Begin RICOH Ri 4000 User Manual When the installation of Data Collector Module is finished, double-click the icon of Data Collector Module created on the desktop to complete the printer and user registration to use it. For details about how to setup and operate the Data Collector Module, see the Data Collector Module manual.
  • Page 65 1. Before You Begin RICOH Ri 4000 User Manual Click [Next]. You can edit and add hot folders later. Click [Finish].

  • Page 66: Print Method

    1. Before You Begin RICOH Ri 4000 User Manual Print method Drag & drop your job file(s) from Windows Explorer into the “Job” queue. Supported file type: BMP, JPEG, TIFF, PNG Job file(s) Select the job in the “Job” archive, and then right-click the selected job.
  • Page 67 1. Before You Begin RICOH Ri 4000 User Manual Click [Print]. For details about loading jobs, see the manual or help file of ColorGATE Productionserver.

  • Page 68: Setting Of Print Mode

    1. Before You Begin RICOH Ri 4000 User Manual Setting of print mode Select the job in the “Job” archive, and then right-click the selected job. Click [Settings]. Click [Media] on the [Color] tab, and then select the garment type and color.
  • Page 69 1. Before You Begin RICOH Ri 4000 User Manual Media Description Black Cotton Use this for printing on black cotton garments. Ink for use : W / C / M / Y NOTE - Black is expressed using the garment color.
  • Page 70 1. Before You Begin RICOH Ri 4000 User Manual Click the [Metamode], and then select the print mode. <Metamode> • 01.SuperFine 1200x1200dpi 16Pass High definition print mode. Recommended image : photograph • 02.ExtraFine 600x600dpi 9Pass More stable mode. Recommended image:Images with banding •...
  • Page 71 1. Before You Begin RICOH Ri 4000 User Manual NOTE – Selecting unidirectional printing may help reduce tonal variation in some colors - gray for example. However, doing so also reduces throughput. If you want to select Uni-directional printing, click the [Settings] under Advanced in [Color] tab.
  • Page 72 1. Before You Begin RICOH Ri 4000 User Manual  Additional Tips (Improvement of whiteness) If you want to print more whiteness, you can increase the whiteness by following the steps below. Click the [Metamode], and then select the print mode.
  • Page 73 1. Before You Begin RICOH Ri 4000 User Manual Set the Limit value. Click [OK]. NOTE – This setting will increase the consumption of white ink.  If ink bleeding occurs, adjust the drying time on the printer. For details, see page 45, ...
  • Page 74 1. Before You Begin RICOH Ri 4000 User Manual  Additional Tips (Improvement of washing fastness) If the washing fastness is weak when printing with [Black ***] mode, you can improve the washing fastness by following the steps below. Click [Media] on the [Color] tab, and then select [Dark Cotton] or [Dark Polyester].

  • Page 75: Image Transparency Setting

    1. Before You Begin RICOH Ri 4000 User Manual Image transparency setting If your image contains transparency information and you want to use that setting, follow the steps below. Click [RIP] tab and check [Use document transparency]. Displayed only for file formats that allow transparency information (such as PNG).

  • Page 76: Adjusting Special Colors: White

    1. Before You Begin RICOH Ri 4000 User Manual Adjusting Special Colors: White Specify this when you adjust the mode to print white. Select the job in the “Job” archive, and then right-click the selected job. Click [Settings]. Click [Settings] under “Advanced” on the [Color] tab.
  • Page 77 1. Before You Begin RICOH Ri 4000 User Manual Click on the [Print Mode] tab, and then specify [White:] in [Special Colors]. < White: > • Not printing white. • Brightness - Black Substrate Select this when using the black color on black materials for printing.
  • Page 78 1. Before You Begin RICOH Ri 4000 User Manual Set the [Limit:] and [Minimum:]. It is required to specify this setting only if [Brightness - Black Substrate] or [Brightness] is selected in [White:]. < Limit: > Specify (by %) the maximum limit for white ink consumption. (Recommended value：100) <...

  • Page 79: Adjusting Special Colors: Enhancer

    1. Before You Begin RICOH Ri 4000 User Manual Click [OK]. Adjusting Special Colors: Enhancer Specify the enhancer printing method. For how to display the Special Colors section on the [Print Mode] tab, see page 76 "Adjusting Special Colors: White”.
  • Page 80 1. Before You Begin RICOH Ri 4000 User Manual Setting Items Description Gradient The print job color information determines the density of the enhancer applied to the underbase. Example 1: In the case of a print job with Cyan:10%, Magenta:10%, Yellow:20%, and Black:40%, data for enhancer application at a density of 80% that is equivalent to the total CMYK value, is generated and applied.

  • Page 81: Change Of Media Size

    1. Before You Begin RICOH Ri 4000 User Manual Change of Media size Select the job in the “Job” archive, and then right-click the selected job. Click [Settings]. Click the [Media Size] in [Printer] tab, and then select the platen type.

  • Page 82: Specifying The Image Position/Size And Number Of Prints

    1. Before You Begin RICOH Ri 4000 User Manual Specifying the Image Position/Size and Number of Prints Select the job in the "Job" archive, and then right-click the selected job. Click [Settings...]. On the [Job] tab, set the position and size of the image.
  • Page 83 1. Before You Begin RICOH Ri 4000 User Manual Parameter Description Scale 1:1 If you want to print the job with no scaling. Proportional If you want to retain the proportions of the job when entering the height or width.
  • Page 84 1. Before You Begin RICOH Ri 4000 User Manual On the [Job] tab, enter the number of sheets to print in [Number:] for [Multiple Output].

  • Page 85: Specifying The Drying Time After Printing

    1. Before You Begin RICOH Ri 4000 User Manual Specifying the Drying Time after Printing Specify the drying time after each color printing, white color printing and enhancer printing session. You can specify the drying time from 0 to 270 seconds.
  • Page 86 1. Before You Begin RICOH Ri 4000 User Manual Note – When printing image data containing multiple sets of print data for enhancer printing, white color printing, and color printing, the wait time for drying is executed after each type of printing is completed.

  • Page 87: Specifying The Layer Function

    1. Before You Begin RICOH Ri 4000 User Manual Specifying the Layer Function Specify this function if you wish to change the order of printing and the number of times to print each layer for color printing, white color printing, and enhancer printing. Printing multiple times can increase the density.
  • Page 88 1. Before You Begin RICOH Ri 4000 User Manual Note – If [User defined] is selected when specifying the order of printing, check the printing types in “Channels” in the Define Layers window. For example, to print in the order of E>C>W, specify...

  • Page 89: About Operating Colorgate Productionserver

    1. Before You Begin RICOH Ri 4000 User Manual About Operating ColorGATE Productionserver HELP For details about how to operate ColorGATE Productionserver, refer to the help file for ColorGATE Productionserver. Manual You can also check the manual for ColorGATE Productionserver via the ColorGATE website.

  • Page 90: Firewall Settings

    1. Before You Begin RICOH Ri 4000 User Manual Click [DOCUMENTATION]. Check [Software Manuals] in "Filter Results:" and select a language. Click the icon of [DOWNLOAD] of “Manual_PS_EN_V**.**_***.pdf”, and then save the file in your local PC. The latest version name and release date are entered in ********.
  • Page 91 1. Before You Begin RICOH Ri 4000 User Manual Click [System and Security]. Click [Windows Defender Firewall]. Click [Advanced settings].
  • Page 92 1. Before You Begin RICOH Ri 4000 User Manual Click [Inbound Rules]. Click [New Rule...].
  • Page 93 1. Before You Begin RICOH Ri 4000 User Manual Select the [Program] radial button, and then click [Next]. Type the path of the ColorGATE Productionserver program file, or browse to it via the [Browse] button. Select [Next] once the file path is selected.
  • Page 94 1. Before You Begin RICOH Ri 4000 User Manual Select the [Allow the connection] radial button, and then click [Next]. Select the box of the correct "Profile" of when this rule should apply. It is suggested to select [Domain] and [Private].
  • Page 95 1. Before You Begin RICOH Ri 4000 User Manual Name the rule and add a description (optional), and then click [Finish] when complete.

  • Page 96: Printing

    2. Printing RICOH Ri 4000 User Manual 2. Printing 2.1. Printing Flow The basic printing flow is as follows. Adjust the image or printer settings as necessary. Prepare the print image. See the ColorGATE Productionserver manual. Flatten the garment using a heat press.

  • Page 97: Before Printing

    2. Printing RICOH Ri 4000 User Manual 2.2. Before Printing Things to Prepare  Things to prepare for printing Purpose Items To wear Polyethylene gloves Protective glasses or goggles (commercially available) For use Garment (commercially available) Platen (with platen frame)

  • Page 98: Checking Garments

    Set the temperature of the heat press device to 248˚F or 120˚C. This temperature is recommended according to the test results at Ricoh. It may vary depending on the garment and the heat press machine used, so be sure to test it in advance.

  • Page 99: Setting The Garment

    2. Printing RICOH Ri 4000 User Manual 2.3. Setting the Garment Flatten the garment by using a heat press • Read the heat press manual carefully and use the press according to the safety precautions. Otherwise, injury or burns could result.

  • Page 100: Setting The Garment Onto The Platen

    2. Printing RICOH Ri 4000 User Manual Setting the Garment onto the Platen Place the garment flattened with a heat press on the platen. The following explains how to set the T-shirt on the platen as an example. Remove the platen frame from the platen.
  • Page 101 2. Printing RICOH Ri 4000 User Manual Place the hem and sleeves outside the print range under the platen. Gather the hem and sleeves protruding from the platen as shown below. Remove wrinkles and distortion on the printed surface. If there is slack, the GAP becomes wider, so set it horizontally.
  • Page 102 2. Printing RICOH Ri 4000 User Manual Set the platen frame. IMPORTANT! Make sure that the garment does not stick out of the lower frame of the platen. If you print with the garment protruding, the garment could get caught in the...

  • Page 103: Adjusting The Height Of The Platen

    2. Printing RICOH Ri 4000 User Manual 2.4. Adjusting the Height of the Platen This machine adjusts the height of the platen automatically. The height adjustment of the platen must be performed before printing a garment. The adjustment result will be reset 2 hours after the last print.
  • Page 104 2. Printing RICOH Ri 4000 User Manual Press [AUTO ADJUST]. Next step differs depending on “OPTIONAL PLATEN” setting. If [OPTIONAL PLATEN] is disabled, the platen height adjustment starts automatically. If it is not disabled, go to the next step. For details about [OPTIONAL PLATEN], see page 46, "[OPTIONAL PLATEN]" under “Settings Tab”.
  • Page 105 2. Printing RICOH Ri 4000 User Manual Select [STANDARD]. Select the platen size attached to the printer. NOTE - [OTHER] is used only in special cases such as printing on media that rises in the center of the platen. When you select [OTHER], adjusting will be based on the height of the center of Platen.
  • Page 106 2. Printing RICOH Ri 4000 User Manual If there is a height difference of 3 mm or more in the set garment, an error will be displayed. Set the garment properly flat, and then perform height adjustment again.

  • Page 107: Using [Slightly Lower] For Height Adjustment

    2. Printing RICOH Ri 4000 User Manual Using [SLIGHTLY LOWER] for Height Adjustment To readjust the height for the same garment or a garment of similar thickness after adjusting the height by [AUTO ADJUST], you can use the following procedure to adjust the height in the least possible number of steps.
  • Page 108 2. Printing RICOH Ri 4000 User Manual Press [SLIGHTLY LOWER]. The platen is lowered 3 mm each time this is pressed. If the platen cannot be lowered any further, it stops being lowered. If a message appears when [SLIGHTLY LOWER] is pressed, follow the instructions in the message.

  • Page 109: Sending The Print Image

    2. Printing RICOH Ri 4000 User Manual 2.5. Sending the Print Image The following methods are to be employed to send the image file to be printed via the machine. • Send the image file from ColorGATE Productionserver. • Save the image file to a USB flash drive and read it using the machine.

  • Page 110: Save The Image File To A Usb Flash Drive And Read It Via The Machine

    2. Printing RICOH Ri 4000 User Manual Save the image file to a USB flash drive and read it via the machine About how convert the image file into print data and save it to USB drive, see the ColorGATE Productionserver manual.
  • Page 111 2. Printing RICOH Ri 4000 User Manual Select the desired file to be printed, and then press [SELECT]. Press [YES]. The job ready to print is shown in the printing image preview.

  • Page 112: Selecting The Image From The Internal Memory

    2. Printing RICOH Ri 4000 User Manual Selecting the image from the internal memory Jobs previously sent from ColorGATE Productionserver are stored in internal memory. Press [STORED JOB]. Select the desired file to be printed, and then press [SELECT]. You can also delete jobs in the internal memory by selecting the file or files so that there is a checkmark in the box to the right, and then by pressing [DELETE].

  • Page 113: Confirm Media Size And Printer's Platen Type

    2. Printing RICOH Ri 4000 User Manual Press [YES]. The job ready to print is shown in the printing image preview. Confirm Media size and Printer’s platen type After sending print data, you can confirm setting of Printer’s platen type and Media size. Please confirm both settings are same.

  • Page 114: Printing Your Image

    2. Printing RICOH Ri 4000 User Manual 2.6. Printing Your Image You can start printing after setting the garment, adjusting the platen height, and selecting the print image. IMPORTANT! If you change the type of garment to be printed since the last time you adjusted the height, be sure to adjust the height again.
  • Page 115 2. Printing RICOH Ri 4000 User Manual Press [PRINT START]. The platen moves into the machine, and printing starts.

  • Page 116: Checking The Print Progress

    2. Printing RICOH Ri 4000 User Manual Checking the Print Progress You can check the print progress on the touch panel.

  • Page 117: Removing The Garment From The Platen

    2. Printing RICOH Ri 4000 User Manual Removing the Garment from the Platen When printing is complete, the platen returns to the front side of the machine. Remove the platen frame. Grasp the front side of the garment and remove it horizontally from the platen.

  • Page 118: To Cancel A Print Job

    2. Printing RICOH Ri 4000 User Manual To cancel a print job Press [STOP] during printing. Press [CANCEL] to stop the current print job.

  • Page 119: Canceling The Wait Time For Drying

    2. Printing RICOH Ri 4000 User Manual Canceling the Wait Time for Drying While the printer is waiting for the ink to dry, the [PRINT START] button flashes. Pressing [PRINT START] during this wait time to cancel the wait time for drying.

  • Page 120: Set The Image With Heat Treatment

    This temperature is recommended according to the test results at Ricoh. It may vary depending on the garment and the heat press machine used, so be sure to test it in advance.
  • Page 121 2. Printing RICOH Ri 4000 User Manual NOTE - If you are using a textile oven or conveyor dryer, make sure to test the temperature of the printed image when it exits the dryer to ensure that it has reached the following temperature.

  • Page 122: Maintenance

    3. Maintenance RICOH Ri 4000 User Manual 3. Maintenance Your printer performs automatic maintenance routines based on time and use. Because of this, your machine is almost always ready to print when you need it. However, it is also a best practice to perform a nozzle check prior to printing.
  • Page 123 3. Maintenance RICOH Ri 4000 User Manual IMPORTANT! Auto maintenance fails to be performed if the following conditions occur. Failure to perform Auto maintenance can result in a clogged print head. These conditions need to be cleared ASAP before auto maintenance is performed.
  • Page 124 3. Maintenance RICOH Ri 4000 User Manual Message Solutions Waste En bottle IMPORTANT! Once the waste en bottle is full, auto maintenance does not almost full occur, and head clogging may occur. Waste En bottle Pressing [OK] clears the message. It reappears in 12 hours if the waste en full bottle is not emptied and reset on the control panel.

  • Page 125: Watching The Procedure On Video

    3. Maintenance RICOH Ri 4000 User Manual Watching the Procedure on Video You can watch the maintenance instruction video. • Daily Maintenance: Agitating a White Cartridge https://vimeo.com/827424768 • Every 3 days Maintenance: Cleaning the Maintenance unit and the Left ink sump https://vimeo.com/827423099...
  • Page 126 3. Maintenance RICOH Ri 4000 User Manual Select the maintenance instruction video from among [Daily Maintenance], [Every 3 days Maintenance], and [Monthly Maintenance] and then press [SELECT]. The QR code is displayed on the screen. Start the application on the smart device, and then read the QR code.

  • Page 127: Unit Names

    3. Maintenance RICOH Ri 4000 User Manual Unit Names Front Unit Rear Unit...

  • Page 128: Maintenance Schedule

    3. Maintenance RICOH Ri 4000 User Manual 3.1. Maintenance Schedule Daily • The machine will prompt you to agitate white cartridges every 12 hours. When the message appears, the white cartridges should be agitated. For details, see page 185, “Agitating a White Cartridge”.

  • Page 129: Nozzle Check

    3. Maintenance RICOH Ri 4000 User Manual 3.2. NOZZLE CHECK  Things to prepare Purpose Items For use Transparent A4 media IMPORTANT! Make sure to perform a nozzle check before printing. If a nozzle is clogged, perform head cleaning until the clog is removed and reflected on the nozzle check.
  • Page 130 3. Maintenance RICOH Ri 4000 User Manual Press the Maintenance tab. Set the transparent media, and press [HEIGHT ADJUST]. Press [NOZZLE CHECK]. Press either [ENHANCER] or [INK] or both.
  • Page 131 3. Maintenance RICOH Ri 4000 User Manual Press [PRINT]. The nozzle check pattern of the selected printer head is printed. Check the results of the printed nozzle check pattern. Head number Nozzle check pattern (ink) Head number Nozzle check pattern...
  • Page 132 3. Maintenance RICOH Ri 4000 User Manual Nozzle Check Pattern Description Color mixture error: Other colors are mixed in the nozzle. (In the photo, magenta is mixed in the yellow nozzle.) If a color mixture error occurs, clean the inside...

  • Page 133: Auto Head Clean

    3. Maintenance RICOH Ri 4000 User Manual 3.3. AUTO HEAD CLEAN • "STRONG" head cleaning will use more ink than the "NORMAL" head cleaning. Use only as needed. IMPORTANT! Waste liquid may get caught in the waste tube due to the drooping of the waste tube.
  • Page 134 3. Maintenance RICOH Ri 4000 User Manual Press the head number to clean. You can select multiple heads. To clean all heads, press the button for all heads. Press [NORMAL] or [STRONG]. NORMAL: For small or minor missing nozzles in the nozzle check.
  • Page 135 3. Maintenance RICOH Ri 4000 User Manual NOTE - After performing the normal cleaning, if the nozzle condition is not recovered, proceed to using the "STRONG" head cleaning option. "STRONG" head cleaning is the best to resolve deflection. Press [CLEANING].

  • Page 136: Specifying The Maintenance Schedule

    3. Maintenance RICOH Ri 4000 User Manual Specifying the Maintenance Schedule Specify the schedule to execute automatic maintenance. Although the printer periodically executes automatic maintenance, you can specify the schedule to execute it when not using the printer in order to reduce loss of time caused by automatic maintenance executed during printer operation.
  • Page 137 3. Maintenance RICOH Ri 4000 User Manual Press [OPTION]. Press [ ] twice. Press [SCHEDULE SET]. Select the list on which to register the schedule. Press [DAILY] or [DATE]. If you have selected [DAILY], proceed to Step 8. Specify the date, and then press [OK].
  • Page 138 3. Maintenance RICOH Ri 4000 User Manual Set [ON/OFF] for the specified schedule to [ON] in order to enable it. Press [RETURN]. Keep pressing [RETURN] to reach the page you want to return to. NOTE - In case of executing maintenance according to a specified schedule between the regular auto maintenance cycle, the machine starts counting the time until the next scheduled auto maintenance after the maintenance is completed.

  • Page 139: How To Clean The Maintenance Unit And The Left Ink Sump

    3. Maintenance RICOH Ri 4000 User Manual 3.4. How to Clean the Maintenance Unit and the Left Ink Sump Clean only the front unit. The rear unit does not need to be cleaned. IMPORTANT! Do not clean the rear unit with an ink-stained cleaning applicator or clean the front unit with an enhancer-stained cleaning applicator.
  • Page 140 3. Maintenance RICOH Ri 4000 User Manual Maintenance unit 1. Roller 2. Wiper 3. Scraper 4. Wiper cleaner 5. Suction cap 6. Moisturizing cap  Video instruction You can watch the maintenance instruction video. For details, see page 125, “Watching the...

  • Page 141: Start Regular Maintenance

    3. Maintenance RICOH Ri 4000 User Manual Start REGULAR MAINTENANCE Press the Maintenance tab. Press [REGULAR MAINTENANCE]. Press [INK].
  • Page 142 3. Maintenance RICOH Ri 4000 User Manual Press [CLEANING]. The carriage moves to the center position.

  • Page 143: Cleaning The Maintenance Unit And The Left Ink Sump

    3. Maintenance RICOH Ri 4000 User Manual Cleaning the Maintenance Unit and the Left Ink Sump • Do not rub too strongly. Do not wipe in areas other than indicated. There is a possibility that parts may become damaged, deformed, or detached.
  • Page 144 3. Maintenance RICOH Ri 4000 User Manual IMPORTANT! Do not deform or scratch the caps. Deformation and scratches may cause troubles. Especially, wipe the top part gently and carefully. Example of how to apply the Cleaning Applicator: Gently wipe off the top part.
  • Page 145 3. Maintenance RICOH Ri 4000 User Manual Gently wipe off the side part. Gently wipe off the inner part. Example of the dirt level after cleaning. Following pictures shows an example before and after cleaning. Before...
  • Page 146 3. Maintenance RICOH Ri 4000 User Manual After Make sure that the solidified ink has not accumulated at the rim of the cap. • Clean the Suction Cap. Clean with cleaning applicators thoroughly dampened with cleaning liquid. The method of cleaning the Suction Cap is the same as the cleaning method for the Moisturizing Caps.
  • Page 147 3. Maintenance RICOH Ri 4000 User Manual Protrusions point sideways: Insert inside the cap. • Wipe off any excess cleaning liquid with a dry applicator if necessary. For parts inside the Suction Cap, it is necessary that the solid ink or the stuck ink is removed.
  • Page 148 3. Maintenance RICOH Ri 4000 User Manual Clean the left side (nozzle part) of the wiper cleaner. Left side (nozzle part) Clean the top part and right sides (nozzle parts) of the scraper.
  • Page 149 3. Maintenance RICOH Ri 4000 User Manual Clean the Wiper. Clean the front and back surfaces and the upper surface of the Wiper (rubber plate part surrounded). Clean up the Roller. Rotate the roller, move the Cleaning Applicator back and forth, and then wipe the entire circumference.
  • Page 150 3. Maintenance RICOH Ri 4000 User Manual Clean until the surface of the roller, wiper, and wiper cleaner are completely • visible. Clean the left ink sump. If the top of the left ink sump or left ink sump is dirty with ink, clean it with a cleaning applicator.

  • Page 151: Ending The Maintenance

    3. Maintenance RICOH Ri 4000 User Manual Ending the maintenance Close the front cover. Press [YES]. The carriage moves to the right end, and the Head is capped. IMPORTANT! If encoder errors are frequent and require cleaning often, the encoder may need more thorough cleaning.
  • Page 152 3. Maintenance RICOH Ri 4000 User Manual Press [MAINTENANCE LIST], select the cleaned item, and press [CLEAR]. After completion of cleaning, perform AUTO HEAD CLEANING (recommended). This prevents the ink from drying out and clogging the nozzles. For details about AUTO HEAD CLEAN, see page 133, “AUTO HEAD CLEAN”.

  • Page 153: Jig Head Maintenance

    3. Maintenance RICOH Ri 4000 User Manual 3.5. JIG HEAD MAINTENANCE JIG HEAD MAINTENANCE (CLEANING) Use a jig to clean the head automatically.  Things to prepare Purpose Items To wear Polyethylene gloves For use Head Cleaning JIG II Absorbers (Type P1) (2)
  • Page 154 3. Maintenance RICOH Ri 4000 User Manual Soak up the cleaning liquid up to the 2 scales of the dropper. Apply 2 scales of cleaning liquid to the area shown below on the absorber (Type P1). Repeat Step 4 and 5 to apply cleaning liquid to another absorber (Type P1).
  • Page 155 3. Maintenance RICOH Ri 4000 User Manual Insert the protrusion on the back of the Head Cleaning JIG II into the hole on the platen base. Securely insert it all the way in.
  • Page 156 3. Maintenance RICOH Ri 4000 User Manual Press the Maintenance tab. Press [JIG HEAD MAINTENANCE]. Press [INK]. Press [CLEANING].
  • Page 157 3. Maintenance RICOH Ri 4000 User Manual Check the message, and then press [START]. The platen, with its Head Cleaning JIG II, moves into the machine and starts cleaning the selected head. When the first cleaning is completed, a confirmation message will be displayed.
  • Page 158 3. Maintenance RICOH Ri 4000 User Manual Remove the absorber (Type P1) from the Head Cleaning JIG II. Discard the used absorbers (Type P1)-do not reuse them. Clean the Head Cleaning JIG II using a cloth. Attach the platen and platen frame to the platen base.

  • Page 159: Jig Head Maintenance (Nozzle Capping)

    3. Maintenance RICOH Ri 4000 User Manual JIG HEAD MAINTENANCE (NOZZLE CAPPING) The ink used for this machine is prone to drying out, so leave Head Cleaning Jig II on the head nozzle for 12 hours once a month. Remove the platen and platen frame from platen base.
  • Page 160 3. Maintenance RICOH Ri 4000 User Manual Fill all the caps of head cleaning jig II with cleaning liquid using a dropper. IMPORTANT! Do not place the bottle for cleaning liquid on the platen during operation. If the cleaning liquid spills onto the platen, it will cause machine failure.
  • Page 161 3. Maintenance RICOH Ri 4000 User Manual Press the Maintenance tab. Press [JIG HEAD MAINTENANCE]. Press [INK]. Press [NOZZLE CAPPING]. Check the message, and then press [START]. Clean the Maintenance Unit. For details about how to clean, see page 139, "How to Clean the Maintenance Unit and the Left Ink Sump".
  • Page 162 3. Maintenance RICOH Ri 4000 User Manual Clean inside the cap of the Head Cleaning JIG II by using clean water and wiping it with a cloth, making sure that there is no ink remaining inside the cap. Wipe the Head Cleaning JIG II too with a dry cloth.

  • Page 163: How To Clean The Guide Rod

    3. Maintenance RICOH Ri 4000 User Manual 3.6. How to Clean the Guide Rod Clean both the front unit and rear unit. IMPORTANT! When you perform maintenance of the front unit and rear unit, do not use the same cleaning applicator or lint free wipe for both of them. Always use a cleaning applicator or lint free wipe separately for each of the front unit and rear unit.

  • Page 164: Start Regular Maintenance

    3. Maintenance RICOH Ri 4000 User Manual 3. Guide rod: front 4. Guide rod: main 5. Carriage 6. Filler sensor  Video instruction You can watch the maintenance instruction video. For details, see page 125, “Watching the Procedure on Video”.
  • Page 165 3. Maintenance RICOH Ri 4000 User Manual Press [ENHANCER] and [INK]. Press [CLEANING]. The carriage moves to the center position.

  • Page 166: Cleaning The Guide Rods

    3. Maintenance RICOH Ri 4000 User Manual Cleaning the Guide Rods • Be careful not to touch the nozzle with the Cleaning Applicator. Also, be careful not to adhere the wiped solid ink or lint to the nozzle. Also, be careful to keep the nozzle area dry (no cleaning fluid) while cleaning the side of the print head.
  • Page 167 3. Maintenance RICOH Ri 4000 User Manual • Do not move the carriage to the prohibited range, which is outside the designated sliding range. Since the wiper of the Maintenance Unit is raised to the Wiper cleaning position and the carriage is moved above the Maintenance Unit, and the Wiper interferes with the Head.
  • Page 168 3. Maintenance RICOH Ri 4000 User Manual Wipe off any old grease and lint that are stuck on both guide rods with a cleaning applicator. Move the carriage to the left, and then wipe off any old grease and lint on the guide rods where the carriage had stopped.
  • Page 169 3. Maintenance RICOH Ri 4000 User Manual Apply the dedicated grease to the Guide Rod. Use a new Cleaning Applicator for application. As shown in the following picture, add the grease. • The Guide Rod: main Apply approximately 0.01 ml of grease to each of the six peripheral parts of the arrow.
  • Page 170 3. Maintenance RICOH Ri 4000 User Manual Protect the encoder sheet by holding it between transparent sheets such as OHP transparencies. Use a dedicated Cleaning Applicator to spread the grease smoothly on the top portion of the rod (cover about the top third of the circumference of the rod).
  • Page 171 3. Maintenance RICOH Ri 4000 User Manual Move the carriage to the left and right by hand in order to smooth the grease. Then move the carriage slowly over 2 seconds within the carriage designated sliding range. Do this for more than two round trips.

  • Page 172: Ending The Maintenance

    3. Maintenance RICOH Ri 4000 User Manual Ending the maintenance Close the front cover. Press [YES]. The carriage moves to the right end, and the Head is capped. IMPORTANT! If encoder errors are frequent and require cleaning often, the encoder may need more thorough cleaning.
  • Page 173 3. Maintenance RICOH Ri 4000 User Manual Press [MAINTENANCE LIST], select the cleaned item, and press [CLEAR]. After completion of cleaning, perform AUTO HEAD CLEANING (recommended). This prevents the ink from drying out and clogging the nozzles. For details about AUTO HEAD CLEAN, see page 133, “AUTO HEAD CLEAN”.

  • Page 174: How To Clean The Encoder Sheet

    3. Maintenance RICOH Ri 4000 User Manual 3.7. How to Clean the Encoder Sheet Clean both the front unit and rear unit. IMPORTANT! When you perform maintenance of the front unit and rear unit, do not use the same cleaning applicator or lint free wipe for both of them. Always use a cleaning applicator or lint free wipe separately for each of the front unit and rear unit.

  • Page 175: Start Regular Maintenance

    3. Maintenance RICOH Ri 4000 User Manual 5. Carriage 6. Filler sensor Start REGULAR MAINTENANCE Press the Maintenance tab. Press [REGULAR MAINTENANCE].
  • Page 176 3. Maintenance RICOH Ri 4000 User Manual Press [ENHANCER] and [INK]. Press [CLEANING]. The carriage moves to the center position.

  • Page 177: Cleaning The Encoder Sheet

    3. Maintenance RICOH Ri 4000 User Manual Cleaning the Encoder Sheet IMPORTANT! Cleaning the encoder strip is usually not required. Lint free wipes help ensure the integrity of the encoder strip, but improper usage of the lint free wipes may result in damage to the encoder strip and prevent printer functionality.
  • Page 178 3. Maintenance RICOH Ri 4000 User Manual Clean the encoder sheets only when: • Grease or ink drops on encoder strip. • Vertical stripes appear in the printed image. Print direction (moving carriage direction) Clean the encoder sheets after applying the grease to the Guide Rod.
  • Page 179 3. Maintenance RICOH Ri 4000 User Manual Turn off the machine. Unlock the carriage. For information on how to perform unlocking, see page 238 "Unlocking the carriage". Move the carriage to the left end side by hand. Wet a Lint Free Wipe with the cleaning liquid.
  • Page 180 3. Maintenance RICOH Ri 4000 User Manual Using a dry Lint Free Wipe, remove any remaining liquid adhering to the Encoder Sheet. Move the carriage to clean the entire Encoder Sheet. After cleaning the Encoder, move the carriage to the left end by hand.

  • Page 181: Ending The Maintenance

    3. Maintenance RICOH Ri 4000 User Manual Ending the maintenance Close the front cover. Press [YES]. The carriage moves to the right end, and the Head is capped. IMPORTANT! If encoder errors are frequent and require cleaning often, the encoder may need more thorough cleaning.
  • Page 182 3. Maintenance RICOH Ri 4000 User Manual Press [MAINTENANCE LIST], select the cleaned item, and press [CLEAR]. After completion of cleaning, perform AUTO HEAD CLEANING (recommended). This prevents the ink from drying out and clogging the nozzles. For details about AUTO HEAD CLEAN, see page 133, “AUTO HEAD CLEAN”.

  • Page 183: White Clean Freq

    3. Maintenance RICOH Ri 4000 User Manual 3.8. White Clean Freq. You can change the level of White Cleaning Frequency with printing. Press the Settings tab. Press [OPTION]. Press [ Press [WHITE CLEAN FREQ.].
  • Page 184 3. Maintenance RICOH Ri 4000 User Manual Press the level you want to use. This option determines how often an automatic white head clean can occur while printing. Clean Levels Description LEVEL 1 (LOW) After 20 CMYK only Prints or after approximately 10 (varies depending on size) CMYK and White prints a white head Clean will occur.

  • Page 185: Agitating A White Cartridge

    3. Maintenance RICOH Ri 4000 User Manual 3.9. Agitating a White Cartridge • Do not shake the cartridge too quickly or too hard. • Do not hit or drop it when agitating. It may cause injury, cartridge damage, or ink leakage.
  • Page 186 3. Maintenance RICOH Ri 4000 User Manual Agitate the ink • Hold the cartridge as shown in Figure 1. • Hold the white ink cartridge with the ink supply port face up. • Shake the ink cartridge by tilting it side to side at 45°degree angles, as shown below.
  • Page 187 3. Maintenance RICOH Ri 4000 User Manual After agitating cartridges, insert the cartridges. •  Count Automatically The printer will prompt you every 12 hours with the following message: Pull out each white cartridge, then each counter will start to decrease.
  • Page 188 3. Maintenance RICOH Ri 4000 User Manual After agitating cartridges, insert the cartridges. •  Select display format You can select two types of display format (Count Manually / Count Automatically). Press the Setting tab on the touch panel of this machine.
  • Page 189 3. Maintenance RICOH Ri 4000 User Manual Select the display format to use from following:  Setting buzzer notification You can set the buzzer notification. Press the Setting tab on the touch panel of this machine. Press [OPTION]. Press [...
  • Page 190 3. Maintenance RICOH Ri 4000 User Manual Set the buzzer parameter from following. (volume 0 equals “OFF”)

  • Page 191: Circulation

    3. Maintenance RICOH Ri 4000 User Manual 3.10. Circulation This printer has the function of white ink circulation that moves the white ink in the system from the ink bay to the printhead and back. This is used to avoid the white ink settling within the lines and provides quality...

  • Page 192: Emptying The Waste Bottles

    3. Maintenance RICOH Ri 4000 User Manual 3.11. Emptying the Waste Bottles • If the waste bottle is full, auto maintenance will not occur, and head clogging may occur. • When you press the reset button to reset the waste bottle warning, make sure to empty the waste bottle in advance.
  • Page 193 3. Maintenance RICOH Ri 4000 User Manual • To reset the waste bottle, empty the waste bottle, press the reset button, and then press [Yes] on the confirmation message. To reset the Waste enhancer bottle, press [WASTE En **% RESET].

  • Page 194: Cleaning The Cartridges And Cartridge Slots

    3. Maintenance RICOH Ri 4000 User Manual 3.12. Cleaning the Cartridges and Cartridge Slots • Be sure to wear commercially available protective glasses, gloves, and clothing for this work. Cartridges and cartridge slots may become stained by ink, enhancer or cleaning solution. Be sure to perform cleaning each time after removing the cartridge for cases such as by replacing a cartridge or agitating the white ink.

  • Page 195: Cleaning The Cartridge Slots

    3. Maintenance RICOH Ri 4000 User Manual Cleaning the Cartridge Slots Do not use cleaning liquid for cleaning. Take care not to touch or stain the circuit board. The needle part in the cartridge slot (the cylindrical part circled in yellow on the photo) has a needle inside the cylinder, so clean only its surface with the cleaning applicators.

  • Page 196: What To Check After Cleaning

    3. Maintenance RICOH Ri 4000 User Manual What to Check after Cleaning After cleaning, insert the cartridges, and check that they are correctly identified.

  • Page 197: Adjustments

    4. Adjustments RICOH Ri 4000 User Manual 4. Adjustments This section describes how to adjust the image quality of this printer from the touch panel. Although the printer head nozzle status is good, if the printer quality is not good, you need to perform the following process.
  • Page 198 4. Adjustments RICOH Ri 4000 User Manual Adjustment tips If the print is misaligned even after the adjustment, it is recommended to adjust it according to the thickness of the medium (T-shirt, etc.) to be printed. Set the medium to be printed on the platen, and then adjust the height.

  • Page 199: Adjusting The Head

    4. Adjustments RICOH Ri 4000 User Manual 4.1. Adjusting the Head Typically, this adjustment is only necessary after a part replacement such as a carriage or CTL replacement. This function adjusts the print head alignment position. When the print result is not clear (for example, vertical lines are misaligned, color is not clear, or print is fuzzy) this adjustment may improve the result.
  • Page 200 4. Adjustments RICOH Ri 4000 User Manual Press [HEAD ALIGNMENT]. If a message prompting height adjustment appears, press [YES] to adjust the height. After adjusting the height, check that [PRINT START] is lit up and press [HEAD ALIGNMENT]. Press [ENHANCER] or [INK].
  • Page 201 4. Adjustments RICOH Ri 4000 User Manual After finding an appropriate adjustment value, form the print result of the adjustment pattern. Find a pattern with a square in the lightest color and vertical lines on both sides that are the straightest (or closest to this condition) aligned in row A.
  • Page 202 4. Adjustments RICOH Ri 4000 User Manual When there are no straight vertical side lines, as shown in the upper illustration, check the last square out of the sequence of squares with the smallest gap in the side lines and then find a corresponding value.

  • Page 203: Adjusting The Table

    4. Adjustments RICOH Ri 4000 User Manual 4.2. Adjusting the Table The printing indexing of the table can be adjusted. Typically, you do not need to do this unless a component is replaced such as the sub control board or the CTL board.
  • Page 204 4. Adjustments RICOH Ri 4000 User Manual Press [TABLE ALIGNMENT]. If a message prompting height adjustment appears, press [YES] to adjust the height. After adjusting the height, check that [PRINT START] is lit up and press [TABLE ALIGNMENT]. Press [YES].
  • Page 205 4. Adjustments RICOH Ri 4000 User Manual Find an appropriate adjustment value from the print result of adjustment patterns. Find a pattern with a square in the lightest color and horizontal lines on both sides aligned. A value on the upper of the pattern indicates an appropriate adjustment value.
  • Page 206 4. Adjustments RICOH Ri 4000 User Manual In this case, a value that horizontal lines align exists somewhere in between “+6” and “+14”. After passing the value, the horizontal lines begin to be misaligned in the opposite direction as getting closer to “+14”.

  • Page 207: Adjusting The Print Position

    4. Adjustments RICOH Ri 4000 User Manual 4.3. Adjusting the print position The printing start position can be adjusted accurately within the range of ±8.0 mm in the Table Direction and ±5.0 mm in the Head Direction. This typically only needs to be adjusted if a component such as the Z- axis or CTL is replaced.
  • Page 208 4. Adjustments RICOH Ri 4000 User Manual Press [Print Position]. Press [PRINT]. The print position pattern is printed. After printing the pattern for the print position adjustment, you need to find an appropriate value based on the alignment files to the 4 arrows on the platen.
  • Page 209 4. Adjustments RICOH Ri 4000 User Manual After entering the values, press [ALIGN] to set the values. Repeat the process until the print appears to be centered. After completing the position adjustment for [Print Position], place a transparent sheet in the center of the platen.
  • Page 210 4. Adjustments RICOH Ri 4000 User Manual Press [Enhancer To Ink]. Press [PRINT]. The adjustment pattern is printed. On the printed test pattern, check that the vertical and horizontal lines and the cross in the square are aligned to the vertical "0" and horizontal "0" positions.
  • Page 211 4. Adjustments RICOH Ri 4000 User Manual If either of the vertical or horizontal lines are aligned to a position other than "0", specify the adjustment value. Example: If the vertical and horizontal lines and the cross in the square are aligned to the position of vertical "-2"...

  • Page 212: Replacing Service Parts

    5. Replacing Service Parts RICOH Ri 4000 User Manual 5. Replacing Service Parts 5.1. Service parts This printer has some replaceable service parts and sumps that are monitored for service life. • Each icon provides the status of each service part.
  • Page 213 5. Replacing Service Parts RICOH Ri 4000 User Manual • When a component is selected, the [Parts Replacement] dialog box is displayed. It shows the count and the date of the last replacement.

  • Page 214: Replacing The Mist Fan Filter

    5. Replacing Service Parts RICOH Ri 4000 User Manual 5.2. Replacing the Mist Fan Filter If the mist fan filter needs to be replaced, a message will be displayed on the touch panel.  Things to prepare Purpose Items To wear...
  • Page 215 5. Replacing Service Parts RICOH Ri 4000 User Manual Remove the mist fan filter fixing frame. Remove the mist fan filter from the fixing frame. Set the new mist fan filter into the fixing frame.
  • Page 216 5. Replacing Service Parts RICOH Ri 4000 User Manual Insert the mist fan filter fixing frame into its original position until it clicks. Press [YES] on the confirmation message on the touch panel.

  • Page 217: Preparing Your Printer For Storage/Shipping

    6. Preparing Your Printer for Storage/Shipping RICOH Ri 4000 User Manual 6. Preparing Your Printer for Storage/Shipping Note - Please have cleaning cartridges available for all channels Perform regular maintenance. Please refer to the following page for implementation instructions. See page 139, “How to Clean the Maintenance Unit and the Left Ink Sump”.
  • Page 218 6. Preparing Your Printer for Storage/Shipping RICOH Ri 4000 User Manual Press [INK PATH CONTROL]. Press [CLEANER CHARGING]. Select all 3 buttons: [ENHANCER], [WHITE], and [COLOR]. Press [CHARGING]. Confirm by pressing [YES] to charge the system with cleaning solution.
  • Page 219 6. Preparing Your Printer for Storage/Shipping RICOH Ri 4000 User Manual Attach the rubber cap to the carriage. For information on how to attach the rubber cap, see page 240 "Attaching the rubber cap". IMPORTANT! If the moving or shipping the printer, the right and left sumps must be emptied prior to moving or ink may spill out of the sumps and damage the printer.

  • Page 220: Using The Printer In 4C Mode (Cmyk Only)

    7. Using the Printer in 4C Mode (CMYK Only) RICOH Ri 4000 User Manual 7. Using the Printer in 4C Mode (CMYK Only) When using the printer in 4C Mode, it allows you only to use CMYK and keep the white in storage mode.
  • Page 221 7. Using the Printer in 4C Mode (CMYK Only) RICOH Ri 4000 User Manual Press [WHITE]. Press [CHARGING]. Confirm by pressing [YES] to charge the system with cleaning solution. NOTE – Please allow up to 40 mins (approx.) for the system to flush the ink out and full the white...

  • Page 222: Changing The Printer To 4C+W Mode From 4C Mode

    7. Using the Printer in 4C Mode (CMYK Only) RICOH Ri 4000 User Manual 7.1. Changing the printer to 4C+W Mode from 4C Mode Remove the ink cleaning cartridges for white channel. Insert the white ink cartridges. Press the Settings tab.
  • Page 223 7. Using the Printer in 4C Mode (CMYK Only) RICOH Ri 4000 User Manual Press [INK CHARGING]. Press [WHITE]. Press [CHARGING]. Confirm by pressing [YES] to charge the system with ink.

  • Page 224: Ink Path Guide

    8. Ink Path Guide RICOH Ri 4000 User Manual 8. Ink Path Guide Status Printable Media Remarks Enhancer and White Media Normal Print Mode • Enhancer Channels : 4C+W Mode Enhancer Dark Media • Color Channels : Color Ink •...

  • Page 225: Troubleshooting Guide

    9. Troubleshooting Guide RICOH Ri 4000 User Manual 9. Troubleshooting Guide Issue/ Error Causes Solutions Fuzzy blurry prints Table height is too low. Set the garment correctly on the platen, and then adjust the height again. Ink bleeding has occurred due...
  • Page 226 9. Troubleshooting Guide RICOH Ri 4000 User Manual Issue/ Error Causes Solutions Horizontal banding and Nozzles are 100% and appears Select the uni-directional printing. thick horizontal lines in solid colors of dark or gray. For details on specifying the print mode,...
  • Page 227 9. Troubleshooting Guide RICOH Ri 4000 User Manual Issue/ Error Causes Solutions (CLEANING) and JIG Perform JIG HEAD MAINTENANCE The print head nozzle has dried HEAD MAINTENANCE (NOZZLE CAPPING). and is clogged with toner. (NOZZLE CAPPING) Leave the printer turned off for 1 to 3 days (or 1 week if possible).
  • Page 228 9. Troubleshooting Guide RICOH Ri 4000 User Manual Issue/ Error Causes Solutions Head alignment is off. Perform the head alignment procedure (see page 199, “Adjusting the Head”). Depending on the material of Input the amount of “Choke” with the shirt and the amount of ink ColorGATE Productionserver.
  • Page 229 9. Troubleshooting Guide RICOH Ri 4000 User Manual...

  • Page 230: When The Printing Result Is Not As Expected

    9. Troubleshooting Guide RICOH Ri 4000 User Manual 9.1. When the Printing Result Is Not as Expected Depending on the printing conditions, when printing on a dark-colored fabric that involves the formation of a background with white ink, an undesired printed image may occur.
  • Page 231 9. Troubleshooting Guide RICOH Ri 4000 User Manual Decrease the value for [Intensity:]. Example: Change the value from the default value of “98” to “70”. The value is for reference purposes only. Click [OK]. If the problem persists, perform the following.

  • Page 232: If An Sc (Service Call) Error Is Displayed

    9. Troubleshooting Guide RICOH Ri 4000 User Manual 9.2. If an SC (Service Call) error is displayed If a problem occurs with the machine and if "SC-**" (** is a number) is displayed on the touch panel, contact your sales or service representative as soon as possible.

  • Page 233: Stopping Printing

    9. Troubleshooting Guide RICOH Ri 4000 User Manual Stopping printing If an SC error occurs during printing, stop printing. If you cannot use the touch panel and if the platen has stopped inside the machine, turn off the machine and pull the platen slowly to the front side of the machine by hand. Then, proceed to page 236, “Checking the carriage position”.

  • Page 234: Moving The Carriage From The Touch Panel

    9. Troubleshooting Guide RICOH Ri 4000 User Manual Moving the carriage from the touch panel To attach the rubber cap to the heads, move the carriage to the center position. First, move the position of the carriage by operating the touch panel.
  • Page 235 9. Troubleshooting Guide RICOH Ri 4000 User Manual Press [ENHANCER] and [INK]. Press [CLEANING]. The carriage moves to the center position. Turn off the machine. If you cannot turn off the machine, turn off the main power switch. Proceed to page 236, “Checking the carriage position”.

  • Page 236: Checking The Carriage Position

    9. Troubleshooting Guide RICOH Ri 4000 User Manual Checking the carriage position Guide to parts 1. Carriage 2. Maintenance unit 3. Head (Located behind the carriage) Open the front cover.
  • Page 237 9. Troubleshooting Guide RICOH Ri 4000 User Manual Check the carriage position. Possible case of carriage position Case 1: The carriage is in the center position or in a position other than the position of the maintenance unit. Proceed to page 240, “Attaching the rubber cap”.

  • Page 238: Unlocking The Carriage

    9. Troubleshooting Guide RICOH Ri 4000 User Manual Unlocking the carriage If the carriage is in the maintenance unit position and cannot be moved by operating the touch panel, the carriage must be unlocked manually and moved by hand.  Guide to parts 1.
  • Page 239 9. Troubleshooting Guide RICOH Ri 4000 User Manual Turn the screwdriver counterclockwise to align mark B with mark A. When marks A and B are facing each other, the carriage lock is released. Move the carriage slowly by hand. Proceed to page 240, “Attaching the rubber cap”.

  • Page 240: Attaching The Rubber Cap

    9. Troubleshooting Guide RICOH Ri 4000 User Manual Attaching the rubber cap Attach the rubber caps to both the front carriage and rear carriage. IMPORTANT! Be sure to turn off the printer before this operation.  Be sure to check the identification labels on the rubber caps before attaching it. Be careful ...
  • Page 241 9. Troubleshooting Guide RICOH Ri 4000 User Manual Clean the maintenance unit. For details on how to clean the maintenance unit, see page 139 “How to Clean the Maintenance Unit and the Left Ink Sump". Put a tray or paper under the head.
  • Page 242 9. Troubleshooting Guide RICOH Ri 4000 User Manual Place approximately 1 ml of the cleaning liquid drawn using the dropper into the cap. After adding approximately 1 ml of the cleaning liquid, release the remaining liquid from the dropper one drop at a time into the cap until the liquid level is raised slightly above the rim of the cap when viewed from the side, as shown in the illustration below.
  • Page 243 9. Troubleshooting Guide RICOH Ri 4000 User Manual Therefore, when installing the rubber cap, move it carefully so that it tilts to the left or right to some extent, but not to the front or rear. Adjust the left and right corners of the rubber cap to the corners of the carriage.
  • Page 244 9. Troubleshooting Guide RICOH Ri 4000 User Manual Push the rubber cap up until it clicks. Wipe up any cleaning liquid spilled when the rubber cap is pushed up. Leave the machine as it is until a serviceperson comes. NOTE - Do not put the cleaning liquid remaining after use into the machine's cleaner tank or back into...

  • Page 245: How To Check The Condition Of The Installation Of The Rubber Cap With Cleaning Liquid

    9. Troubleshooting Guide RICOH Ri 4000 User Manual How to check the condition of the installation of the rubber cap with cleaning liquid IMPORTANT! When you attach the rubber caps to the rear carriage, do so without adding any cleaning ...
  • Page 246 9. Troubleshooting Guide RICOH Ri 4000 User Manual...

  • Page 247: Removing The Rubber Cap

    9. Troubleshooting Guide RICOH Ri 4000 User Manual Removing the rubber cap Check the carriage position. If the carriage is in a position that makes it difficult to remove the rubber cap, move the carriage slowly by hand. Open the two pawls on the right side of the rubber cap outward and remove the pawls from the carriage.
  • Page 248 9. Troubleshooting Guide RICOH Ri 4000 User Manual Remove the rubber cap from between the guide rods. When removing the rubber cap from between the guide rods, it is recommended to hold the flat cable with the hand opposite to the hand holding the rubber cap while removing the rubber cap, since the rubber cap tends to get caught on the flat cable.

  • Page 249: Appendix

    Update by using USB drive • Update by connecting your PC and RICOH Ri 4000 with Ethernet cable Note - If you installed the Data Collector Module, you can be easy to update automatically. For details about how to install the Data Collector Module, see page 61, "Setup Driver".
  • Page 250 10. Appendix RICOH Ri 4000 User Manual Remove the USB drive, insert into the front USB port. Press the Settings tab. Press [OPTION]. Press [ Press [USB UPDATE]. Press [YES].

  • Page 251: Firmware Update (Panel (Gib))

    Update automatically in order of Panel (GIB), Sub Control (SCB) and Engine (CTL). Follow the steps below to update each firmware. IMPORTANT! Do not turn off RICOH Ri 4000 or remove the USB drive during updating. It may cause the printer failure.

  • Page 252: Firmware Update (Sub Control (Scb) / Engine (Ctl))

    10. Appendix RICOH Ri 4000 User Manual After install completed, press [OPEN] when the screen below is displayed. Panel (GIB) reboot automatically after press [OPEN]. Afterwards, Sub Control (SCB) and engine (CTL) start to update automatically. IMPORTANT! You must not follow the steps different from the above.

  • Page 253: When Update Is Failed

    10. Appendix RICOH Ri 4000 User Manual After dialog disappears, wait until displayed “Ready” in panel. These completes all updates. When update is failed If the following is displayed or if you have started to update but there is nothing displayed about the firmware update, the update may have failed.

  • Page 254: Update By Connecting Your Pc And Ricoh Ri 4000 With Ethernet Cable

    10. Appendix RICOH Ri 4000 User Manual Update by connecting your PC and RICOH Ri 4000 with Ethernet cable IMPORTANT! Do not disconnect any cable (Communication, Power, and so on) during updating. Make sure that update firmware is the latest one published on the web.

  • Page 255: Specifications

    RICOH Ri 4000 User Manual 10.2. Specifications General Printer Type: Direct-to-garment printer Technology: RICOH Piezo-electric drop on demand inkjet systems Head Type: RICOH print head Number of Print Heads: Color - 4 channels, white - 4 channels Resolution: 1,200 x 1,200 dpi(Maximum)

  • Page 256: About Open Source Software License

    10. Appendix RICOH Ri 4000 User Manual 10.3. About Open Source Software License ZLib Copyright (C) 1995-1996 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.

  • Page 257: Where To Inquire

    10. Appendix RICOH Ri 4000 User Manual 10.4. Where to Inquire For inquiries, contact your sales or service representative. 10.5. Revision history Revision Date issued Description Initial version September, 2023...

  • Page 258: Trademarks

    10. Appendix RICOH Ri 4000 User Manual 10.6. Trademarks ColorGATE and Productionserver are registered trademarks of ColorGATE Digital Output Solutions GmbH. Adobe, Elements, Illustrator, and Photoshop are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
  • Page 259 © 2023 Ricoh Co., Ltd.
  • Page 260 J111-6601...

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