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10.5 Scanning quality problems
Problems
Your original is not scanned or
only a few dots appear as the
scanned image.
Straight lines in your original
come out jagged in the scanned
image.
The image is distorted or
blurred.
The image is too dark.
Poor character recognition
during OCR (optical character
recognition) scanning.
The image is larger or smaller
than the original.
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Possible Reason/Solution
• Make sure the documents is placed on the document glass with
the side to be scanned facing down.
• Make sure the document is perfectly straight on document glass.
Align the vertical and horizontal lines with the scales at the top and
side of the document glass.
• Make sure the document is flat against the document glass.
• Do not move the document while scanning.
• Change the resolution setting for your scan.
• Check the Brightness setting in the software.
• Check the brightness and contrast settings for your monitor.
• Make sure the document is perfectly aligned on the document
glass. Align the vertical and horizontal lines with the scales at the
top and side of the document.
• The image size and resolution settings of your software determine
the size of the printed image. Do not use the size of the image on
your monitor to judge the printer size.
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