Error Code And Strings - Canon imageCLASS LBP6780dn Service Manual

2
Technology > Embedded RDS > Error code and strings

Error code and strings

The following error information is output in the communication error log details display screen.
(Here, "a server" means UGW.)
• The error information are displayed in the following form.
[*] [Error strings] [Method name] [Error details provided by UGW]
NOTE:
"*" is added to the top of the error text in the case of an error in communication test
(method name: getConfiguration or communicationTest) only.
No. Code Error strings
1 0000 0000 SUSPEND: mode Unmatched Operation Mode
changed.
2 0500 0003 SUSPEND: Rebooting the device while
Communication test the communication test had
is not performed. not been performed although
E-RDS is enabled.
3 0xxx 0003 E-RDS switch is A communication test has been
setted OFF attempted with the E-RDS
switch being OFF.
4 0xxx 0003 Server schedule is Blank schedule data have been
not exist received from UGW.
5 0xxx 0003 Communication test Communication test has not
is not performed completed.
6 8000 0002 Event Registration Processing (event processing)
8000 0003 is Failed within the device has failed.
8000 0101
8000 0201
8000 0305
8000 0306
8000 0401
8000 0403
8000 0414
8000 0415
2 Technology > Embedded RDS > Error code and strings
Cause Remedy
Clear E-RDS
Perform a communication
test (COM-TEST).
Set E-RDS switch (E-RDS
SWITCH) to ON, and then
perform a communication test
(COM-TEST).
Check the device settings
status with the UGW
administrator.
Perform and complete a
communication test (COM-
TEST).
Turn the device OFF/ ON.
If the error persists, replace
the device system software.
(Upgrade)
No. Code Error strings
7 8000 0101 Server response Communication with UGW has
error (NULL) been successful, but an error of
some sort has prevented UGW
from responding.
When (Null) is displayed
at the end of the message,
this indicates that there has
been an error in the HTTPS
communication method.
8 8300 0306 SRAM version Improper value is written in at
unmatch! the head of the Main Controller
PCB 2 SRAM domain of E-RDS.
9 8xxx 0004 Operation is not Method which E-RDS is not
supported supporting attempted.
10 8xxx 0201 Server schedule is During the communication test,
8xxx 0202 invalid there has been some kind of
8xxx 0203 error in the schedule values
8xxx 0204 passed from UGW.
8xxx 0206
11 8xxx 0207 Internal Schedule is The schedule data in the inside
8xxx 0208 broken of E-RDS is not right.
12 8xxx 0221 Server specified list Alert filtering error: The number
is too big of elements of the list specified
by the server is over restriction
value.
13 8xxx 0222 Server specified list Alert filtering error: Unjust value
is wrong is included in the element of the
list specified by the server.
14 8xxx 0304 Device is busy, try The semaphore consumption
later error at the time of a
communication test.
15 8xxx 2000 Unknown error Some other kind of
communication error has
occurred.
16 8xxx 2001 URL Scheme error The header of the URL of the
(not https) registered UGW is not in https
format.
17 8xxx 2002 URL server A URL different to that specified
specified is illegal by the UGW has been set.
2-27
Cause Remedy
Try again after a period of
time.
If the error persists, check the
UGW status with the UGW
administrator.
Turn the device OFF/ ON.
Contact help desk
When the error occurs, report
the details to the support
section.
And then, after the UGW
side has responded, try the
communication test again.
Perform a communication
test (COM-TEST).
Specify the number of
elements of alert filtering
correctly.
(Alarm filtering is not
supported)
Specify the element of alert
filtering with the right value.
(Alarm filtering is not
supported)
Try again a communication
test after a period of time.
Try again after a period of
time.
If the error persists, check the
UGW status with the UGW
administrator.
Check that the value of URL
of UGW (RGW-ADDRESS)
is https://a01.ugwdevice.net/
ugw/agentif010.
Check that the value of URL
of UGW (RGW-ADDRESS)
is https://a01.ugwdevice.net/
ugw/agentif010.
2-27