Canon imageCLASS LBP6780dn Service Manual page 247

5
Troubleshooting > Updater > Error Messages
No. Messages
11 An error occurred. UGW linkage (main
Error Code: [xxx] screen)
On-site (error dialogue)
Immediate download
(error dialogue)
Manual update (error
dialogue)
Automatic update (error
dialogue)
Deletion of downloaded
firmware
5 Troubleshooting > Updater > Error Messages
Timing of display Cause
UGW linkage was turned ON when eRDS was OFF.For a device using eRDS, turn ON the eRDS. For a device not using eRDS, turn OFF the
An internal error occurred at the time of acquiring
delivery information.
An internal error occurred at the time of acquiring
applicable firmware information.
An internal error occurred at the time of sending
approval information.
An internal error occurred at the time of delivery
order
An internal error occurred at the time of requesting
firmware delivery information.
During the download, all space in the storage disk
was occupied. (DiskFull)
At the end of receipt, an internal error occurred.
At the update start, an internal error occurred.
At the update start, an internal error occurred.
At the time of notifying cancellation, an internal
error occurred.
Remedy
UGW linkage.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
After adding vacant space of the storage disk, re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
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