5
Troubleshooting > Error Codes > Jam Codes
Error Code Detail Code Main Cause/Detection Content
E748
2012
Failed to rewrite due to no more
alternative block of Flash ROM
(NAND) available.
4000
G-Chip loopback ended in
timeout.
4020
Unknown device has been
detected on PCI.
E760
0000
CPU exception occurred.
E805
0001
Fan1 failure
0002
Fan2 failure
E808
0001
Low-voltage power supply failure
Jam Codes
Jam Code
Cause
High Order
Low Order
84
Paper feed delay jam 1
85
Paper feed delay jam 2
86
Paper feed delay jam 3
88
Paper feed retention jam 1
8C
Fixing output delay jam 1
8D
Fixing output delay jam 2
90
Fixing output retention jam 1 –
94
Internal paper jam 1
95
Internal paper jam 2
98
Door open jam 1
9C
Wind-up jam 1
A4
Reversal unit jam 1
00
–
01
–
02
–
03
–
04
07
–
08
–
09
–
0C
–
0D
–
0E
–
5
Troubleshooting > Error Codes > Jam Codes
Condition/Countermeasure
Replace the Controller board.
Replace the Main Controller
Replace the Controller board.
Turn on the power again.
Replace the Fan1
Replace the Fan2
Replace the Low-voltage power
supply unit.
T-5-30
Jam Position
–
–
–
–
–
–
–
Unknown area
Feed slot 1 – resist position area
Feed slot 2 – resist position area
Feed slot 3 – resist position area
Feed slot 4– resist position area
Resist position – cartridge area
Cartridge – fixing roller area
Fixing unit roller – paper output unit area
Duplex reverse unit and adjacent area
Duplex Feed unit and adjacent area
Duplex reload unit and adjacent area
T-5-31
5-22
5-22