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Panasonic WV-SW598APJ Operating Instructions Manual

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The model number is abbreviated in some descriptions in this manual.
WV-SW598A/WV-SW598APJ
Model No.
WV-SW598A
Operating Instructions
Network Camera
WV-SC588A
WV-SC588A
WV-SW397B
WV-SC387A

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Summary of Contents for Panasonic WV-SW598APJ

  • Page 1 Operating Instructions Network Camera WV-SW598A/WV-SW598APJ Model No. WV-SC588A WV-SW397B WV-SC387A WV-SW598A WV-SC588A Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
  • Page 2 The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models. : The functions with this notation are available when using the model WV-SW598A, WV-SW598APJ. SW598A : The functions with this notation are available when using the model WV-SC588A.
  • Page 3 Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About the “Live” page ......................9 Monitor images from multiple cameras ................16 2 Monitor images on a cellular phone/mobile terminal ......17 Monitor images on a cellular phone ................17 Monitor images on a mobile terminal ................20 3 Record images on the SD memory card manually ......28...
  • Page 5 Configure the settings relating to the audio detection [Audio detection] ....147 13.9 Configuration of the settings relating to the E-mail notification [Notification] ..149 13.10 Configure the settings relating to Panasonic alarm protocol [Notification] ...151 14 Configure the setting relating to the image recognition [Advanced func.] .....................154 14.1 Configure the settings relating to the XML notification [XML notification] .....154...
  • Page 6 Installing the manuals ....................211 21.4 Installing the Viewer software ..................211 21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................212 22 About the displayed system log ............214 23 Troubleshooting ...................218 24 Directory structure of drive B .............231...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 9: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 53) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Displays the “Live”...
  • Page 10 1 Monitor images on a PC [VGA] The characters “VGA” will turn green and images in the main area will be displayed in VGA size. [QVGA] The characters “QVGA” will turn green and images in the main area will be displayed in QVGA size.
  • Page 11 1 Monitor images on a PC • [Open] button: The characters “Open” on the button will turn green and the status of the AUX connector will be open. • [Close] button: The characters “Close” on the button will turn green and the status of the AUX connector will be closed.
  • Page 12 1 Monitor images on a PC • In the following situations, targets may not be able to be tracked, or false detections may occur. – when there is little contrast between the subject and the background – when the dome is dirty or wet –...
  • Page 13 1 Monitor images on a PC Control pad/buttons Left-click on the control pad or buttons to adjust the horizontal/vertical position of the camera (panning/ tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control pad.
  • Page 14 1 Monitor images on a PC Note • The volume cursor is not displayed when “Audio recording” or “Audio detection” is used. Audio output button Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)”...
  • Page 15 1 Monitor images on a PC • Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment. Only operable by users whose access level is “1.

  • Page 16: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/support/info/) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

  • Page 17: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the unit using a cellular phone via the Internet and monitor images (JPEG only) from the unit on the screen of the cellular phone.
  • Page 18 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Functions Outline of functions A Pan/tilt Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key.
  • Page 19 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions C Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.

  • Page 20: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 21 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area D, buttons to operate those functions are displayed.
  • Page 22 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Pan/Tilt Preset Resolution control AUX control Focus display Zoom display Each function is explained below. Operating Instructions...
  • Page 23 2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.
  • Page 24 2 Monitor images on a cellular phone/mobile terminal Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Image capture mode SW598A SC588A •...
  • Page 25 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when “Terminal 3” is set to “AUX output” on the settings menu. (®page 134) Operating Instructions...
  • Page 26 2 Monitor images on a cellular phone/mobile terminal Focus display Press the button to display the buttons used to operate the focus on the screen. The camera’s focus can be operated with the , and buttons. Operating Instructions...
  • Page 27 2 Monitor images on a cellular phone/mobile terminal Zoom display The camera’s zoom can be operated with the , and buttons. Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl –...

  • Page 28: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 29 3 Record images on the SD memory card manually Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 69). The destination to save image data is a fixed directory on Drive B.

  • Page 30: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
  • Page 31 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 151)

  • Page 32: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 33: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 59) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 195) and “FTP error” for “Save trigger” (®page 62).

  • Page 34: Display The Log List

    6 Display the log list 6 Display the log list The history of various logs will be displayed in list form. The display format varies depending on the “Recording format” of the SD memory card. 6.1 When “JPEG” is selected for “Recording format”...
  • Page 35 6 Display the log list Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...
  • Page 36 6 Display the log list About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note •...

  • Page 37: When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card

    6 Display the log list • COM: Alarm by command alarm • AT: Alarm by auto track alarm • AUD: Alarm by audio detection alarm [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity”...
  • Page 38 6 Display the log list Display the “Live” page. Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Operating Instructions...
  • Page 39 6 Display the log list Time Displays the time period of the data recorded on the SD memory card. Select a log type to display on the log list. • All: All logs will be displayed. • Select: Only the logs of the selected log type will be displayed. –...
  • Page 40 6 Display the log list • [Delete] button: Click this button to delete the currently displayed log list. When using the SD memory card, images associated with the log list will also be deleted. IMPORTANT • If there are too many recorded data files, it may take time to delete all of them. (For example, to delete 2 GB of data, approx.

  • Page 41: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 42 7 Playback of images on the SD memory card [REV PLAY] button Images will be played in reverse sequential order. [PLAY] button When this button is clicked, images will be played in sequential order. [FF] button Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is clicked during fast playback/fast reverse playback, playback speed will return to the normal playback speed.
  • Page 43 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded. •...

  • Page 44: When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card

    7 Playback of images on the SD memory card 7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. [PAUSE] button Playback will be paused when this button is clicked during playback. [PLAY] button When this button is clicked, recorded data will be played.
  • Page 45 7 Playback of images on the SD memory card [STOP] button Playback will stop and the “Playback” window will turn to the “Live” page. [Time] Time and date when each log has been recorded will be displayed. [Duration] Displays the period of time that the data has been recorded on the SD memory card. [Event] The event type will be displayed.

  • Page 46: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 47: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 156 for information on how to configure the access level.
  • Page 48 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 51 for further information about this menu. Operating Instructions...

  • Page 49: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 50 9 Display the setup menu from a PC When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 51: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Displays the “Setup” page. [Live] button Displays the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 52 9 Display the setup menu from a PC [Network] button Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission can be configured on the “Network” page. (®page 166) [Schedule] button Displays the “Schedule”...

  • Page 53: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.
  • Page 54 10 Configure the basic settings of the camera [Basic] [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. • Available range: Jan/01/2010 00:00:00 - Dec/31/2035 23:59:59 IMPORTANT • Use an NTP server when the more accurate time &...
  • Page 55 10 Configure the basic settings of the camera [Basic] • Available characters: 0-9, A-Z and the following marks. ! " # $ % & ' ( ) * + , - . / : ; = ? • Default: None (blank) [OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live”...
  • Page 56 10 Configure the basic settings of the camera [Basic] Operation status Indicator status During standby or connection (Cable is connected.) Lights green During the upgrade process Blinks orange During the initialization Lights orange ® Lights off ® Blinks orange ® Lights orange Port forwarding error caused by the UPnP function Blinks orange (in 2 seconds intervals (on for 1 second / off for 1...

  • Page 57: Configure The Internet Settings [Internet]

    10 Configure the basic settings of the camera [Basic] • Auto: The language used by the browser is automatically selected. If the language used by the browser is not supported by the camera, English is selected. • Default: Auto The language displayed on the “Live” page can also be changed. (®page 9) [Monitor out] Set the monitor output method.
  • Page 58 10 Configure the basic settings of the camera [Basic] [Service] Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com” will be displayed in a newly opened window. Follow the on-screen instructions to register with “Viewnetcam.com”.

  • Page 59: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.3 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 47, page 49) The settings relating to the SD memory card can be configured on this page. Operating Instructions...
  • Page 60 10 Configure the basic settings of the camera [Basic] Operating Instructions...
  • Page 61 When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(2) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 62 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 63 10 Configure the basic settings of the camera [Basic] [Overwrite] Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient. This setting is available only when “Manual” or “Schedule” is selected for “Save trigger”. •...
  • Page 64 10 Configure the basic settings of the camera [Basic] • When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “4pics” and “5pics” cannot be selected. [Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval] When “Alarm input”...
  • Page 65 10 Configure the basic settings of the camera [Basic] H.264 recording This setting is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card. When the [Set] button is clicked after selecting “H.264(1)” or “H.264(2)” in “Recording format”, “H.264 recording”...
  • Page 66 10 Configure the basic settings of the camera [Basic] [Max bit rate] Select the bit rate for images to be recorded from the following. 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 1536kbps/ 2048kbps • Default: – H.264(1): 2048kbps – H.264(2): 1536kbps [Image quality] Select the quality for H.264 images to be recorded from the following.
  • Page 67 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card •...
  • Page 68 10 Configure the basic settings of the camera [Basic] SD memory card images [Access img.] Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 69 for information on how to access images. When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the image capture size that can be selected depends on the image capture size selected for “H.264(1)”...

  • Page 69: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.4 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 47, page 49) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 70 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 71 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x960 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000...
  • Page 72 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 73 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 74 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 75 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 76 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...
  • Page 77 10 Configure the basic settings of the camera [Basic] Image capture size: 800x600 SW397B SC387A Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 204,800 320,000 384,000 486,400 563,200 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200...

  • Page 78: Configure The Settings Relating To The Logs [Log]

    10 Configure the basic settings of the camera [Basic] 10.5 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. (®page 47, page 49) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed.
  • Page 79 10 Configure the basic settings of the camera [Basic] Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.

  • Page 80: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.5.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 81: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.5.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 82 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 83: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.5.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 84: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] [Aspect ratio] Configure the aspect ratio. When the aspect ratio is 4:3, configure it to use either VGA or 800x600 as “VGA” and “800x600” cannot be used at the same time. 4:3 (VGA)/4:3 (800x600)/16:9 •...

  • Page 86: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] When “16:9” is selected for “Aspect ratio” 1280x720/640x360/320x180 When “4:3 (VGA)” is selected for “Aspect ratio” 1280x960/VGA/QVGA When “4:3 (800x600)” is selected for “Aspect ratio” 1280x960/800x600/QVGA • Default: – 1920x1080 SW598A SC588A –...

  • Page 88: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49) Operating Instructions...
  • Page 89 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 86 for the settings relating to JPEG images. Operating Instructions...
  • Page 90 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. • On: Transmits H.264 images. • Off: Does not transmit H.264 images. • Default: On Note •...
  • Page 91 11 Configure the settings relating to images and audio [Image/Audio] SW397B SC387A – H.264(1): 1280x720 – H.264(2): 640x360 [Transmission priority] Select a transmission priority for H.264 images from the following. • Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per client) *”.
  • Page 92 11 Configure the settings relating to images and audio [Image/Audio] [Max bit rate (per client)*] Select an H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps */ 6144kbps */ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps* •...
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] [Unicast port1(Image)] Enter the unicast port number (used to transmit images from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 32004 –...
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] [Initial display stream on the browser] Configure what type of images are initially displayed on the “Live” page. H.264: Initially displays H.264 images on the “Live” page. JPEG: Initially displays JPEG images on the “Live” page. Default: H.264 Note •...

  • Page 95: Configure The Settings Relating To The Camera Operations [Cam. Function]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 47, page 49) Configure the settings relating to camera operations. [Home position] A preset position (®page 110) can be set as the home position.
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] Note • This function is also useful to automatically set the camera in a specific mode when the power of the camera is turned on. • The self return function works even when the setup menu is displayed. [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following.
  • Page 97 11 Configure the settings relating to images and audio [Image/Audio] [Digital zoom] Select the digital zoom setting from the following. • On (Max X1080): Images can be zoomed in on with the optical zoom (1x - 30x), extra optical zoom (up to 90x) and the electronic zoom (higher zoom factors, up to 1080x).
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] Operation mode Display The camera is auto panning. AUTO PAN The camera is waiting to start AUTO TRACK WAITING auto tracking. The camera is auto tracking. AUTO TRACKING The camera is patrolling. PATROL The camera is moving through PRESET SEQ...

  • Page 99: Configure The Settings Relating To Images And The Preset Positions [Image/Position]

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 47, page 49) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 100: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Direction] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the direction setting function. The setup menu will be displayed in a newly opened window (®page 123). The [Setup>>] button is only available when [Camera position display] is set to [Direction display].
  • Page 101 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image/Position] tab.
  • Page 102 11 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work.
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] • Off: The interactive control with face detection will not work. • Default: Off Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is unavailable.
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] • When “Fix shutter” is selected, overexposure may occur in bright conditions (when there is 60,000 lx or more). In this case, increasing the shutter speed can reduce overexposure. [AGC] Select a method of gain adjustment from the following.
  • Page 105 11 Configure the settings relating to images and audio [Image/Audio] – High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 6 lx or less. – Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx.
  • Page 106 11 Configure the settings relating to images and audio [Image/Audio] [DNR] The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select an effect level “High” or “Low” for the digital noise reduction. • High: High DNR, increases afterimage •...

  • Page 107: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] [Level] Adjust the fog compensation level. The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting. Default: 64 [Close] button Click this button to quit the “Image adjust”...
  • Page 108 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 99) Operating Instructions...
  • Page 109 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...

  • Page 110: Configure The Settings Relating To The Preset Positions ("Preset Position" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image/Position] tab will disappear. IMPORTANT • The mask area may move out of alignment when the JPEG/H.264 “Image capture mode” or “Aspect ratio”...
  • Page 111 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When the zoom factor is 90x or more, the setting of the preset positions will become unavailable. • Preset position can be set to a maximum of 256 positions. Note •...
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] Position No [Preset ID] Select “On” or “Off” to determine whether to enable or disable the preset ID display. This function can be applied to each preset position. • On: Displays the preset ID. •...

  • Page 113: Configure The Settings Relating To The Auto Pan Function ("Auto Pan" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When “On” is selected for “Super Dynamic”, this setting is unavailable. The back light compensation function can compensate back light by setting mask areas on brighter parts of images.
  • Page 114 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to the auto pan function can be configured with the setup menu displayed in a newly displayed window. Position [Left end position setup] Move the camera to the desired point to be set as the left end position point of the auto panning using the control pad/buttons and adjust the image using the [Zoom] buttons and the [Focus] buttons.

  • Page 115: Configure The Settings Relating To Patrol ("Patrol" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Auto pan [Dwell time] Select a dwell time at the start point and the end point from the following. 5s/ 10s/ 20s/ 30s • Default: 5s [Speed] Select a speed for the auto panning from the following. 1°/s, 2°/s, 3°/s, 4°/s, 5°/s, 7°/s, 10°/s, 13°/s, 18°/s, 24°/s •...
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] The Patrol function can be configured to learn pan, tilt, zoom, focus, and brightness settings and operations, and then use these learned settings and operations to operate the camera. Patrol setting [Number of patrol pattern] Select the patrol pattern number.

  • Page 117: Configure The Settings Relating To Auto Track ("Auto Track" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Note • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position/brightness – Camera operations pan/tilt/zoom/focus position/brightness/moving the preset position • The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when images are zoomed up from the “Wide”...
  • Page 118 11 Configure the settings relating to images and audio [Image/Audio] The Auto track function can be used to detect movement in a predetermined area and automatically track and capture images of the subject detected in that area. Operating Instructions...
  • Page 119 11 Configure the settings relating to images and audio [Image/Audio] Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/ 18.0m(60.0ft)/20.0m(66.5ft)/22.0m(73.5ft)/24.0m(80.0ft)/26.0m(86.5ft)/28.0m(93.5ft)/30.0m(100.0ft) Default: 2.5m(8.5ft) The “Camera height” setting is the tracking target’s and camera’s height (H1: 2.5m(8.5ft) - 30.0m(100.0ft)), not Camera Within 2.5m(8.5ft) to 30.0m(100.0ft)
  • Page 120 11 Configure the settings relating to images and audio [Image/Audio] Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On: Zoom control is performed. Default: On [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the monitor screen.
  • Page 121 When “On” (when there is an alarm area intrusion) is selected with “Auto track alarm”, the alarm area will become active. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 151) Note •...
  • Page 122 Set Camera 1 (IP address: 192.168.0.11) to notify commands. Display the “Notification” screen from the “Alarm” page. (®page 151) From “Panasonic alarm protocol”, set “Panasonic alarm protocol” to “On” and click the [Set] button. From “Destination of notification”, check the “Alarm” checkbox of “Address 1” (any notification destination address can be selected), and enter 192.168.0.12 in “Destination IP address”.

  • Page 123: Configure The Settings Relating To Direction ("Direction" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from the other cameras. Display the “Alarm” screen from the “Alarm” page. (®page 134) From “Alarm”, set “Command alarm” to “On” and click the [Set] button. Set the “Command alarm”...

  • Page 124: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to close the “Direction setting” setup menu. 11.6.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page (®page 99).
  • Page 125 11 Configure the settings relating to images and audio [Image/Audio] Note • Set the privacy zone larger than the size of an object to be hidden. To raise the precision of the privacy zone placement especially when the zoom is on the “Wide” side, it is recommended to set the privacy zone with the zoom range between 1x and 3x.

  • Page 126: Configure The Viqs Setting ("Viqs" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6.9 Configure the VIQS setting (“VIQS” setup menu) Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 99) The VIQS function can change the data size of images before sending them by performing operations such as increasing the resolution of important monitoring points in the image and reducing the resolution of other areas.
  • Page 127 11 Configure the settings relating to images and audio [Image/Audio] In order to configure a VIQS area outside of preset areas, select “except the preset positions”. [Center] Specifies a VIQS area for the center of the screen. [Delete] Deletes the VIQS area. Click the [Set] button to delete the VIQS area. [VIQS(H.264(1))] Select “On”...
  • Page 128 11 Configure the settings relating to images and audio [Image/Audio] Note • A selectable area is limited. Select [On]/[Off] to activate/deactivate a distributed image of [VIQS(H.264(1))] or [VIQS(H.264(2))]. Click the [Set] button. → This unit is updated with the setting contents. Click the [Delete] button corresponding to the area to be deleted.

  • Page 129: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 47, page 49) The settings relating to audio can be configured on this page. Note •...
  • Page 130 11 Configure the settings relating to images and audio [Image/Audio] Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data. •...
  • Page 131 11 Configure the settings relating to images and audio [Image/Audio] Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.

  • Page 132: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 47, page 49) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 133 “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/support/info/). • This camera is specified when “selfcamera” is displayed for the IP address or host name.

  • Page 134: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page.
  • Page 135 Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is a function that receives notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 136: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    13 Configure the alarm settings [Alarm] 13.2 Configure the settings relating to the camera action on alarm occurrence [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49) The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 134, 138 and 141 for further information about the settings relating to the alarm, the alarm image and the alarm output terminal.

  • Page 137: Configure The Settings Relating To Preset Per Sender ("Preset Per Sender" Setup Menu)

    13 Configure the alarm settings [Alarm] * If Patrol 2 is not registered it is not displayed on the screen. • Default: Off [Terminal alarm 3] Select an action to be taken when a terminal alarm 3 is detected from the following. •...

  • Page 138: Configure The Settings Relating To The Alarm Image [Alarm]

    13 Configure the alarm settings [Alarm] The sender's address for the command alarm, and the preset position for that address can be registered in this section. [Sender's address 1] - [Sender's address 8] Set the sender's IP address for the command alarm, and the preset position for that address. Up to 8 notification addresses can be set.
  • Page 139 13 Configure the alarm settings [Alarm] Alarm image [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 162) [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. •...

  • Page 140: Configure The Settings Relating To H.264 Recording [Alarm]

    13 Configure the alarm settings [Alarm] [Image capture size] Select the capture size of images to be transmitted to the FTP server, images to be attached to the alarm E-mail, or images to be saved to the SD memory card. SW598A SC588A When “2 mega pixel [16:9]”...

  • Page 141: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] The settings relating to the recording H.264 data on the SD memory card when an alarm is detected can be configured on this page. To operate recording, it is necessary to configure the settings relating to SD memory card and the video data.

  • Page 142: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] The settings relating to the alarm output terminal can be configured in this section. Alarm output terminal setup [Alarm output trigger] Select “On” or “Off” to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected.

  • Page 143: Configure The Vmd Settings [Vmd Area]

    13 Configure the alarm settings [Alarm] The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & •...
  • Page 144 Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data. The VMD information can be searched by some Panasonic network disk recorders. Refer to the operating instructions of the connected devices for further information about the functions and settings.
  • Page 145 13 Configure the alarm settings [Alarm] IMPORTANT • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)”...
  • Page 146 [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 151) Set the video motion detection area by dragging the mouse on the screen.

  • Page 147: Configure The Settings Relating To The Audio Detection [Audio Detection]

    13 Configure the alarm settings [Alarm] Click the [Back] button to return to the screen to select a preset position. 13.8 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. (®page 47, page 49) The settings relating to audio detection can be configured in this section.
  • Page 148 13 Configure the alarm settings [Alarm] Note • The volume level for when audio detection is performed can be changed in “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page. (®page 129) [Audio detection level] Select the level at which the camera determines that there is sound in the area around the camera when detecting sound.

  • Page 149: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] Adjust the “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page as necessary. (®page 129) → The settings and the actual audio detection status are displayed on the bottom of the preview screen. If the volume level goes above the audio detection level, a red bar, which indicates that sound has been detected, is displayed.
  • Page 150 13 Configure the alarm settings [Alarm] [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) –...

  • Page 151: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 152 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.
  • Page 153 13 Configure the alarm settings [Alarm] IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 166) • Confirm that the destination IP addresses are registered correctly. When a registered destination does not exist, notifications may be delayed or not be received.

  • Page 154: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    IMPORTANT • The extension software is needed in order use the “Face data” and “Face detection” functions of “XML notification”. For further information, refer to our website (http://security.panasonic.com/kms/). 14.1 Configure the settings relating to the XML notification [XML notification] Click the [XML notification] tab on the “Advanced func.” page.
  • Page 155 14 Configure the setting relating to the image recognition [Advanced func.] XML notification [XML notification] Select “On” or “Off” to determine whether or not to notify information using XML. • Default: Off [Notification data] Select the type of data notification. One of the selections must be set. •...

  • Page 156: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to authentications and restrictions for users and PCs accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 157: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.
  • Page 158 15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 159: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] 15.3 Configure the settings relating to the priority stream [System] Click the [System] tab on the “User mng.” page. (®page 47, page 49) The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently.
  • Page 160 15 Configure the settings relating to the authentication [User mng.] 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps* • Default: 1fps Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected.

  • Page 161: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...

  • Page 162: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 166) [Authentication] •...

  • Page 163: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 164 16 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
  • Page 165 16 Configure the settings of the servers [Server] [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h Operating Instructions...

  • Page 166: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab. 17.1 Configure the network settings [Network] Click the [Network] tab on the “Network”...
  • Page 167 17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 168 17 Configuring the network settings [Network] • Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 169 17 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure an IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 170 17 Configuring the network settings [Network] When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
  • Page 171 17 Configuring the network settings [Network] HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 174 for information on how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated.
  • Page 172 “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...
  • Page 173 17 Configuring the network settings [Network] • The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in a router.

  • Page 174: Configure The Https Settings

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 47, page 49) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 175: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of the server certificate by CA. • Either the self-signed certificate or the server certificate will be used. If both of them are installed, the server certificate will take priority over the self-signed certificate.

  • Page 176: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 177 17 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 178: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 179: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 180: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 181: Access The Camera Using The Https Protocol

    17 Configuring the network settings [Network] • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for information on how to obtain and install these certificates. •...
  • Page 182 17 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 183 17 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 184 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 185 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10, select “Store Location”, and then click “Next”. Operating Instructions...
  • Page 186 17 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 187 17 Configuring the network settings [Network] Click “Next”. Click “Finish”. Operating Instructions...

  • Page 188: Configure The Settings Relating To Ddns [Ddns]

    17 Configuring the network settings [Network] Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 17.4 Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the “Network”...

  • Page 189: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.
  • Page 190 17 Configuring the network settings [Network] Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic. “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name”...

  • Page 191: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] 17.4.2 When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window.
  • Page 192 17 Configuring the network settings [Network] When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. Register the information for “Viewnetcam.com” by following the instructions of the wizard. →...

  • Page 193: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] 17.4.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 205) 17.4.5 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service.

  • Page 194: Configure The Settings Relating To Snmp [Snmp]

    17 Configuring the network settings [Network] Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names. 17.5 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the “Network”...

  • Page 195: Configure The Settings Relating To The Ftp Periodic Image Transmission

    17 Configuring the network settings [Network] 17.6 Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (®page 47, page 49) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance (®page 162).

  • Page 196: Configure The Schedule Settings Of The Ftp Periodic Image Transmission

    17 Configuring the network settings [Network] [Directory name] Enter the directory name where the images are to be saved. For example, enter “/img” to designate the directory “img” under the root directory of the FTP server. • Available number of characters: 1 - 256 characters •...

  • Page 197: How To Set The Schedules

    17 Configuring the network settings [Network] The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to page 195 for further information about the settings relating to the FTP periodic image transmission. 17.7.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”.

  • Page 198: How To Delete The Set Schedule

    17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 199 17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 200: Configure The Settings Relating To The Schedules [Schedule]

    18 Configure the settings relating to the schedules [Schedule] 18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 201 18 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 202 18 Configure the settings relating to the schedules [Schedule] • Audio detection permission: The audio detection function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 156) can access the camera only in the period of schedule.

  • Page 203: Maintenance Of The Camera [Maintenance]

    19 Maintenance of the camera [Maintenance] 19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of settings can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab. 19.1 Check the system log [System log] Click the [System log] tab of the “Maintenance”...
  • Page 204 19 Maintenance of the camera [Maintenance] The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version], [IP address(IPv6)], [Viewer software installation counter], [Time past from the date of manufacture] Information of each item will be displayed.

  • Page 205: Check The Status [Status]

    19 Maintenance of the camera [Maintenance] Click the [Execute] button. → The confirmation window will be displayed. IMPORTANT • After completing the upgrade, delete temporary Internet files. (®page 218) • Upgrade the firmware using a PC in the same subnet as the unit. •...

  • Page 206: Reset The Settings/Reboot The Camera [Default Reset]

    Information such as how many times the camera has been panning/tilting. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).
  • Page 207 The notification function allows users to notify errors to the destinations specified in “E-mail notification” - “Destination E-mail address” and “Panasonic alarm protocol notification” - “Destination server address” in the [Notification] tab on the “Alarm” page when an error occurs such as having no SD memory card inserted after rebooting or inserting a locked SD memory card.

  • Page 208: Number Of Users That Can Concurrently Access The Unit

    20 Number of users that can concurrently access the unit 20 Number of users that can concurrently access the unit The maximum number of users that can concurrently access the unit is 14, including users who receive H.264 images and users who receive JPEG images. (When “On” is selected for “Activation” of “Priority stream” on the [System] tab of the “User mng.”...

  • Page 209: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 210) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 212) The manuals can be installed on the PC.

  • Page 210: Installing Panasonic "Ip Setting Software

    21 Using the CD-ROM 21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 211: Installing The Manuals

    To uninstall the manuals, delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 21.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 212: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 213 21 Using the CD-ROM • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 213. When the viewer software “Network Camera View 4S” installation screen is displayed, follow the on-screen instructions to install the software.

  • Page 214: About The Displayed System Log

    22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 215 22 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...
  • Page 216 22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 217 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 218: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 219 23 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 220 23 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 221 23 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or the refresh interval may become slower when two or more users...
  • Page 222 Refer to the following web page for precautions and verification information to be noted for each version of Internet Explorer. http://security.panasonic.com/support/ The “Install the viewer • Does the PC have the viewer software installed? software.” message is...
  • Page 223 23 Troubleshooting Symptom Cause/solution Reference pages The following message is • Is ActiveX filtering, a function of Internet Explorer 9 displayed when you gain and later versions, enabled in Internet Explorer? access via the web browser: Disable ActiveX filtering before installing the viewer “The viewer software is not software on the PC.
  • Page 224 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 225 23 Troubleshooting Symptom Cause/solution Reference pages The image is not being • Installation Guide Depending on the version of your browser, there refreshed. might be difficulties refreshing the picture, etc. • Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture.
  • Page 226 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 227 23 Troubleshooting Symptom Cause/solution Reference pages Cannot download the log list. • Download of files using Internet Explorer may be disabled. Click “Internet Options...” on the [Tools] menu of Internet Explorer, and [Security] tab. Then, click the [Custom level...] button to open the “Security Settings”...
  • Page 228 23 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 229 9 or Internet Explorer 10, Internet Explorer 11) The following message is • Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic Corporation`.” (Internet Explorer 9 or Internet Explorer 10) Operating Instructions...
  • Page 230 The “Security Warning” window will be displayed. “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic Corporation'. Click here to install...” (Internet Explorer 7 or Internet Explorer 8) The following message is •...

  • Page 231: Directory Structure Of Drive B

    (Ex.img_1501011234000001.jpg) 15010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) M_ALARM 10000001 Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_15 1224193826_A.mp4)
  • Page 232 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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