Panasonic WV-SW559 Operating Instructions Manual
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Panasonic WV-SW559 Operating Instructions Manual

Wv-sw550 series wv-sp500 series wv-sf540 series wv-sf530 series
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See also: Installation Manual
WV-SF539
This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E,
WV-SW559PJ), WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E), WV-SF540 Series
(WV-SF549, WV-SF548, WV-SF549E, WV-SF548E), and WV-SF530 Series (WV-SF539, WV-SF538,
WV-SF539E, WV-SF538E).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Operating Instructions

WV-SW550 Series
Model No.
WV-SP500 Series
WV-SF540 Series
WV-SF530 Series
WV-SW559
(Lens is optional for WV-SP509.)

Network Camera

WV-SP509

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Summary of Contents for Panasonic WV-SW559

  • Page 1: Operating Instructions

    WV-SW559 WV-SF539 WV-SP509 (Lens is optional for WV-SP509.) This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E, WV-SW559PJ), WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E), WV-SF540 Series (WV-SF549, WV-SF548, WV-SF549E, WV-SF548E), and WV-SF530 Series (WV-SF539, WV-SF538, WV-SF539E, WV-SF538E). Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: About The User Manuals

    The model number is abbreviated in some descriptions in this manual. The screens used in these operating instructions show the case of WV-SW559 (P model). Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

  • Page 3: Viewer Software

    Preface Universal Plug and Play is described as UPnP™. Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    About the setup menu window ..................50 10 Configure the basic settings of the camera [Basic] ......52 10.1 Configure the basic settings [Basic] ................52 10.2 Configure the settings relating to the SD memory card [SD memory card] (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) ..................56 Operating Instructions...
  • Page 5 Access copy images saved on the SD memory card onto the PC [SD memory card images] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) ..........65 10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) ........................74 10.4.1 How the logs and images are saved depending on the settings for “Alarm” ....76 10.4.2...
  • Page 6 Installing Panasonic “IP Setting Software” ..............193 21.3 Installing the manuals ....................194 21.4 Installing the Viewer software ..................194 21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................195 22 About the displayed system log ............197 23 Troubleshooting ...................201 Operating Instructions...
  • Page 7 Table of Contents 24 Directory structure of drive B (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) ....................212 Operating Instructions...

  • Page 8: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 9 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 11 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
  • Page 10 1 Monitor images on a PC – When “2 mega pixel [16:9]” / “1.3 mega pixel [16:9]” / “1.3 mega pixel [4:3]” is selected for “Image capture mode”: max. 30fps – When “3 mega pixel [4:3]” is selected for “Image capture mode”: max. 15fps Operating Instructions...

  • Page 11: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 52) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Display the “Live”...
  • Page 12 1 Monitor images on a PC • [640x360] button: The letters “640x360” will turn green and images in the main area will be displayed in 640 x 360 (pixels). • [320x180] button: The letters “320x180” will turn green and images in the main area will be displayed in 320 x 180 (pixels).
  • Page 13 1 Monitor images on a PC • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open. • [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector will be closed.

  • Page 14: Monitor Cropping Images

    1 Monitor images on a PC When this button is clicked, the button will turn into the button and audio from the PC will not be heard. Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor Note •...
  • Page 15 1 Monitor images on a PC By matching the settings of the [Compression] and [Stream] buttons on the “Live” page to the “Cropping” settings (“H.264”, “JPEG(VGA)/JPEG(640x360)”, or “JPEG(QVGA)/JPEG(320x180)”) configured on the [JPEG/H.264] tab, cropping images will be displayed on the [Cropping] display of the “Live” page and the main area.

  • Page 16: Monitor Picture In Picture Images

    1 Monitor images on a PC Note • The cropping function can be used only when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” is selected for “Image capture mode”. 1.4 Monitor picture in picture images By using the picture in picture function, a cropping image or an alarm image can be added to an image and transmitted.

  • Page 17: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
  • Page 18 1 Monitor images on a PC Click a camera title. Live images from the camera corresponding to the clicked camera title will be displayed on the “Live” page of the newly opened window. Operating Instructions...

  • Page 19: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 20 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Functions Outline of functions A Manual Refresh/ Press the dial key “5” or the [Manual Refresh] button to refresh the camera Auto Refresh images.

  • Page 21: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 22 2 Monitor images on a cellular phone/mobile terminal • When “3 mega pixel [4:3]” is selected for “Image capture mode”, images cannot be monitored on a mobile terminal. Select “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” for “Image capture mode”...
  • Page 23 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
  • Page 24 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 114) Operating Instructions...
  • Page 25 2 Monitor images on a cellular phone/mobile terminal Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds •...
  • Page 26 2 Monitor images on a cellular phone/mobile terminal • Depending on the mobile terminal in use or its contract plan, it may be impossible to access. IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

  • Page 27: Record Images On The Sd Memory Card Manually (Wv-Sw559/ Wv-Sp509/Wv-Sf549/Wv-Sf539)

    3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/WV-SF539) 3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual”...
  • Page 28 3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 65).

  • Page 29: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
  • Page 30 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 125)

  • Page 31: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 32: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function (Wv-Sw559/Wv-Sp509/Wv-Sf549/ Wv-Sf539)

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 56) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 180) and “FTP error” for “Save trigger” (®page 59).

  • Page 33: Display The Log List (Wv-Sw559/Wv-Sp509/Wv-Sf549/ Wv-Sf539)

    6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) 6 Display the log list (WV-SW559/WV-SP509/ WV-SF549/WV-SF539) The history of various logs will be displayed in list form. The display format varies depending on the “Recording format” of the SD memory card. 6.1 When “JPEG” is selected for “Recording format”...
  • Page 34 6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window.

  • Page 35: About The Log List Window

    6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed.

  • Page 36: When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card

    6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) • COM: Alarm by command alarm [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memory card] tab.
  • Page 37 6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Display the “Live” page. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window.
  • Page 38 6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Time Displays the time period of the data recorded on the SD memory card. Select a log type to display on the log list. • All: All logs will be displayed. • Select: Only the logs of the selected log type will be displayed.
  • Page 39 6 Display the log list (WV-SW559/WV-SP509/WV-SF549/WV-SF539) • [SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed. • [Delete] button: Click this button to delete the currently displayed log list. When using the SD memory card, images associated with the log list will also be deleted.

  • Page 40: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) 7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.
  • Page 41 7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed. [REV PLAY] button Images will be played in reverse sequential order.
  • Page 42 7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded.

  • Page 43: When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card

    7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) 7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. [PAUSE] button Playback will be paused when this button is clicked during playback.
  • Page 44 7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) [Time] Time and date when each log has been recorded will be displayed. [Duration] Displays the period of time that the data has been recorded on the SD memory card.

  • Page 45: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 46: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 138 for how to configure the access level.
  • Page 47 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 50 for further information about this menu. Operating Instructions...

  • Page 48: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 49 9 Display the setup menu from a PC When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 50: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card ( ) can be configured on the “Basic”...
  • Page 51 9 Display the setup menu from a PC [Advanced view] button Displays the “Advanced view” page. The settings relating to cropping and picture in picture (PiP) can be configured on the “Advanced view”. (®page 132) [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the “User mng.”...

  • Page 52: Configure The Basic Settings Of The Camera [Basic]

    “Camera title” field. • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: Varies as follows depending on the model in use. WV-SW559 /WV-SW558 /WV-SP509 /WV-SP508 /WV-SF549 SW559 SW559 SW558...
  • Page 53 10 Configure the basic settings of the camera [Basic] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. (®page 145) [Time display format] Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”.
  • Page 54 10 Configure the basic settings of the camera [Basic] [OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The above information will be displayed at the upper left corner of the main area on the “Live”...
  • Page 55 10 Configure the basic settings of the camera [Basic] Note • Depending on the network environment, notification may not be provided in real time. [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent.

  • Page 56: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card] (Wv-Sw559/ Wv-Sp509/Wv-Sf549/Wv-Sf539)

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) Click the [SD memory card] tab on the “Basic” page. (®page 46, page 48) The settings relating to the SD memory card can be configured on this page.
  • Page 57 10 Configure the basic settings of the camera [Basic] Operating Instructions...

  • Page 58: Sd Memory Card

    When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(2) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 59 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 60 10 Configure the basic settings of the camera [Basic] • When “Manual” or “Schedule” is selected when “H.264(1)” or “H.264(2)” is selected for “Recording format”, even if “Save logs” (®page 74) of “Alarm” is set to “On”, detected alarm logs are not recorded in the log list.
  • Page 61 10 Configure the basic settings of the camera [Basic] Off/1pic/2pics/3pics/4pics/5pics • Default: Off Note • When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “4pics” and “5pics” cannot be selected. [Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval] When “Alarm input”...

  • Page 62: Frame Rate

    10 Configure the basic settings of the camera [Basic] H.264 recording This setting is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card. When the [Set] button is clicked after selecting “H.264(1)” or “H.264(2)” in “Recording format”, “H.264 recording”...

  • Page 63: Image Quality

    Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card...
  • Page 64 After formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Recommended SD memory card Manufactured by Panasonic (option) – SDXC memory card: 64 GB –...

  • Page 65: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images] (Wv-Sw559/Wv-Sp509/Wv-Sf549/Wv-Sf539)

    10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [SD memory card] tab on the “Basic” page. (®page 46, page 48) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow”...
  • Page 66 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 67 10 Configure the basic settings of the camera [Basic] Image capture size: 1920x1080 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,800 36,800...
  • Page 68 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x960 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000...
  • Page 69 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 70 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 71 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 72 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 73 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...

  • Page 74: Configure The Settings Relating To The Logs [Log] (Wv-Sw559/Wv-Sp509/Wv-Sf549/Wv-Sf539)

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [Log] tab on the “Basic” page. (®page 46, page 48) The settings relating to the log list can be configured in this section.
  • Page 75 10 Configure the basic settings of the camera [Basic] Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.

  • Page 76: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 77: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 78 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 79: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 80: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 81: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 46, page 48) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.

  • Page 82: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] • Default: 1920x1080 [Image quality] Select the image quality of JPEG images displayed initially on the “Live” page. • Default: Quality1 [Image quality setting] Select two types of image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low •...

  • Page 83: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 46, page 48) Operating Instructions...
  • Page 84 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 81 for the settings relating to JPEG images. Operating Instructions...
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. • On: Transmits H.264 images. • Off: Does not transmit H.264 images. • Default: On Note •...
  • Page 86 11 Configure the settings relating to images and audio [Image/Audio] • Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”. •...
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] * The range of bit rates that can be configured for H.264 bit rates differs depending on the “Image capture size”. • QVGA, VGA, 320x180, and 640x360: 64kbps - 4096kbps * •...
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 – H.264(2): 33014 [Multicast address] Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. •...

  • Page 89: Configure The Settings Relating To Image Adjust, Focus, Back Focus, Extra Optical Zoom, Privacy Zone, Viqs, And Lens Distortion Compensation [Image Quality]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to image adjust, focus, back focus, extra optical zoom, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 46, page 48) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 90: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Extra optical zoom] Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom. The setup menu will be displayed in a newly opened window. (®page 102) [Privacy zone] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy zone.
  • Page 91 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab.
  • Page 92 11 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work.
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] • Off: The interactive control with face detection will not work. • Default: Off Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is unavailable.

  • Page 94: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] • Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter.

  • Page 95: White Balance

    11 Configure the settings relating to images and audio [Image/Audio] • Default: Auto1(Normal) Note • The operating sound might be heard when changing to black-and-white mode, however it does not indicate any malfunction. [Day & Night(electrical)] SW558 SW558 SP508 SP508 SF548 SF548 SF538...

  • Page 96: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] • Default: 128 [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-”...
  • Page 97 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 89) Operating Instructions...
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). Operating Instructions...
  • Page 99 11 Configure the settings relating to images and audio [Image/Audio] Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas. →...

  • Page 100: Configure The Focus Setting ("Focus" Setup Menu) (Wv-Sw559/Wv-Sw558/Wv-Sf549/ Wv-Sf548/Wv-Sf539/Wv-Sf538)

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the focus setting (“Focus” setup menu) (WV-SW559/WV-SW558/WV-SF549/ WV-SF548/WV-SF539/WV-SF538) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. (®page 89) Adjust the focus setting by moving the lens focus to the appropriate position.

  • Page 101: Configure The Back Focus Setting ("Back Focus" Setup Menu) (Wv-Sp509/Wv-Sp508)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the back focus setting (“Back focus” setup menu) (WV-SP509/WV-SP508) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. (®page 89) The focus is adjusted by moving the MOS sensor in the camera to the optimal position. Manual and auto adjustments are available.

  • Page 102: Adjust The Angular Field Of View Using The Extra Optical Zoom Function

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Adjust the angular field of view using the extra optical zoom function Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. (®page 89) It is possible to adjust the angular field of view using the extra optical zoom function.

  • Page 103: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 89) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] • After configuring the privacy zone, the privacy zone may move out of alignment when “Extra optical zoom” is configured. Make sure to check the privacy zone after configuring “Extra optical zoom”. Operating Instructions...

  • Page 105: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. (®page 89) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 106 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the VIQS setting after changing the “Image capture mode”...

  • Page 107: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.10 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed.

  • Page 108: Configure The Settings Relating To Lens Distortion Compensation

    11 Configure the settings relating to images and audio [Image/Audio] 11.11 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. (®page 89) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted.

  • Page 109: Configure The Settings Relating To Audio [Audio] (Wv-Sw559/Wv-Sp509/Wv-Sf549/ Wv-Sf539)

    11 Configure the settings relating to images and audio [Image/Audio] 11.12 Configure the settings relating to audio [Audio] (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Click the [Audio] tab on the “Image/Audio” page. (®page 46, page 48) The settings relating to audio can be configured on this page.
  • Page 110 11 Configure the settings relating to images and audio [Image/Audio] [Audio encoding format] Select the audio encoding format from G.726 and G.711. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps”...
  • Page 111 11 Configure the settings relating to images and audio [Image/Audio] Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.

  • Page 112: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 46, page 48) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

  • Page 113: Camera Title

    Enter the title of the camera. The entered camera title will be displayed on a multi-screen. • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: – (Cam. 1) Varies as follows depending on the model in use. WV-SW559 /WV-SW558 /WV-SP509 /WV-SP508 /WV-SF549 SW559 SW559 SW558 SW558...

  • Page 114: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...

  • Page 115: Configure The Settings Relating To The Alarm Image [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 116 13 Configure the alarm settings [Alarm] • When “3 mega pixel [4:3]” is selected for “Image capture mode”, alarm images cannot be transmitted to the FTP server. SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 • When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected.

  • Page 117: Configure The Settings Relating To H.264 Recording [Alarm] (Wv-Sw559/Wv-Sp509/

    0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low • Default: 5 Normal 13.3 Configure the settings relating to H.264 recording [Alarm] (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Click the [Alarm] tab on the “Alarm” page. (®page 46, page 48) Operating Instructions...

  • Page 118: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] The settings relating to the recording H.264 data on the SD memory card when an alarm is detected can be configured on this page. To operate recording, it is necessary to configure the settings relating to SD memory card and the video data.

  • Page 119: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] Alarm output terminal setup [Alarm output trigger] Select “On” or “Off” to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected. • Default: Off [Alarm output type] Select “Latch”...

  • Page 120: Configure The Vmd Settings [Vmd Area]

    13 Configure the alarm settings [Alarm] [Open (Up to 5 characters)] Enter the name for “Open” of “AUX” on the “Live” page. • Unavailable characters: " & • Default: Open [Close (Up to 5 characters)] Enter the name for “Close” of “AUX” on the “Live” page. •...
  • Page 121 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...

  • Page 122: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®Page 125) VMD information addition [Information addition] Select “On”...
  • Page 123 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 124: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] To delete the VMD area, click the [Delete] button corresponding to the area to be deleted. → The outline of the respective VMD area will disappear. Click the [Set] button. → The edited settings will be applied. 13.7 Configuration of the settings relating to the E-mail notification [Notification] Click the [Notification] tab on the “Alarm”...

  • Page 125: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    SD memory card has become full, or “The SD memory card cannot be detected.” when mounting of the SD memory card failed. 13.8 Configure the settings relating to Panasonic alarm protocol [Notification] Click the [Notification] tab on the “Alarm” page. (®page 46, page 48)

  • Page 126: Panasonic Alarm Protocol

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 127 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 128: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    14 Configure the setting relating to the image recognition [Advanced func.] 14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.” page.

  • Page 129: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    14 Configure the setting relating to the image recognition [Advanced func.] • Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval. • Face data 1s/2s/3s/4s/5s/6s/10s/15s/20s/30s/1min Default: 1s Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to “1s”...

  • Page 130: Face Detection

    14 Configure the setting relating to the image recognition [Advanced func.] IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to attach face detection information to images. In addition, determine whether or not to display the detection frame on the “Live”...
  • Page 131 14 Configure the setting relating to the image recognition [Advanced func.] When clicking “XML notification >>”, the [XML notification] tab will be displayed. (®page 128) Operating Instructions...

  • Page 132: Configure The Settings Related To Advanced View [Advanced View]

    15 Configure the settings related to advanced view [Advanced view] 15 Configure the settings related to advanced view [Advanced view] Settings related to cropping and picture in picture (PiP) can be configured on the “Advanced view” page. The “Advanced view” page has 2 tabs; the [Cropping] tab, and the [PiP] tab. 15.1 Configure the settings relating to cropping [Cropping] Click the [Cropping] tab on the “Advanced view”...

  • Page 133: Configure The Picture In Picture Settings [Pip]

    15 Configure the settings related to advanced view [Advanced view] Cropping area setting Full image display Displays the full camera angle image. Cropping outline Displays the set cropping area. Up to 4 areas can be set. When set, numbers are automatically assigned and displayed on the top left of the cropping area.
  • Page 134 15 Configure the settings related to advanced view [Advanced view] The settings related to picture in picture can be configured on this page. [Picture in picture mode] Select a picture in picture mode from the following settings. Off: Images are not combined. Live: Always combines images according to “Picture in picture setting”.
  • Page 135 15 Configure the settings related to advanced view [Advanced view] Note • When the picture in picture function is used, combined JPEG and H.264 images with the following image capture sizes are transmitted. – When “2 mega pixel [16:9]” is selected for “Image capture mode”: 1920x1080 –...

  • Page 136: Alarm Trigger

    15 Configure the settings related to advanced view [Advanced view] • Default: Lower right [Display size of sub image] Select a sub image display size from the following settings. Large: The sub image is displayed at a size 1/3 of the width of the main screen. Small: The sub image is displayed at a size 1/4 of the width of the main screen.
  • Page 137 15 Configure the settings related to advanced view [Advanced view] [Set] button Applies the picture in picture settings. [Preview screen >>] button You can check the configured picture in picture image with a still image. Note • In order to check the picture in picture image in the preview screen, “Live” must be selected for “Picture in picture mode”.

  • Page 138: Configure The Settings Relating To The Authentication [User Mng.]

    16 Configure the settings relating to the authentication [User mng.] 16 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 139: Configure The Settings Relating To The Host Authentication [Host Auth.]

    16 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 140: Configure The Settings Relating To The Priority Stream [System]

    16 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 141: Stream Type

    16 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 142 16 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. [Image capture size] Select the image capture size from the following.

  • Page 143: Configure The Settings Of The Servers [Server]

    17 Configure the settings of the servers [Server] 17 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 17.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...

  • Page 144: Configure The Settings Relating To The Ftp Server [Ftp]

    17 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 148) [Authentication] •...

  • Page 145: Configure The Settings Relating To The Ntp Server [Ntp]

    17 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 146 17 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 147: Time Zone

    17 Configure the settings of the servers [Server] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.

  • Page 148: Configuring The Network Settings [Network]

    18 Configuring the network settings [Network] 18 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.

  • Page 149: Network Settings

    18 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...

  • Page 150: Subnet Mask

    18 Configuring the network settings [Network] • Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 151 18 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 152 18 Configuring the network settings [Network] When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
  • Page 153 18 Configuring the network settings [Network] HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 156 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate”...
  • Page 154 “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...
  • Page 155 18 Configuring the network settings [Network] • The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in a router.

  • Page 156: Configure The Https Settings

    18 Configuring the network settings [Network] 18.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 46, page 48) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 157: Generation Of The Crt Key (Ssl Encryption Key)

    18 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 158: Generation Of The Self-Signed Certificate (Security Certificate)

    18 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 18.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 159 18 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 160: Generation Of Csr (Certificate Signing Request)

    18 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 18.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 161: Installation Of The Server Certificate

    18 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 162: Configuration Of The Connection Protocol

    18 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 163: Access The Camera Using The Https Protocol

    18 Configuring the network settings [Network] • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 164 18 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 165 18 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 166 18 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 167 18 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 168 18 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 169 18 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...
  • Page 170 18 Configuring the network settings [Network] Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 Access the camera using the HTTPS protocol. Click “View Certificate”.
  • Page 171 18 Configuring the network settings [Network] Click “Install Certificate...”. Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions...
  • Page 172 18 Configuring the network settings [Network] Click “Finish”. Operating Instructions...

  • Page 173: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 174: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    18 Configuring the network settings [Network] It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.

  • Page 175: When Using The "Viewnetcam.com" Service

    18 Configuring the network settings [Network] Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or camera) to monitor images.

  • Page 176: Procedure To Register Information For The "Viewnetcam.com" Service

    18 Configuring the network settings [Network] [Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h [Global IP Address Notification Method] Typically [Global IP Address Notification Method] should be set to “Normal”.

  • Page 177: Checking The Information Registered For The "Viewnetcam.com" Service

    18 Configuring the network settings [Network] The URL set at the time of registration can be used for camera access. However, this URL is unavailable when accessing the camera from the PC connected to the same network (LAN). Note • When the registration for the “Viewnetcam.com”...

  • Page 178: When Using "Dynamic Dns Update(Dhcp)

    18 Configuring the network settings [Network] Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names. [Access interval] Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following.

  • Page 179: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    18 Configuring the network settings [Network] The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored.
  • Page 180 18 Configuring the network settings [Network] • When “On” is selected for both of the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. For this reason, images may not be transmitted at the exact designated interval or period if alarms occur frequently.

  • Page 181: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    18 Configuring the network settings [Network] • Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date” is selected, the file will be overwritten each time a file is newly transmitted. • Available number of characters: 1 - 32 characters •...

  • Page 182: How To Set The Schedules

    18 Configuring the network settings [Network] 18.7.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...

  • Page 183: How To Delete The Set Schedule

    18 Configuring the network settings [Network] 18.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 184: Configure The Settings Relating To The Schedules [Schedule]

    19 Configure the settings relating to the schedules [Schedule] 19 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 185 19 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 186 19 Configure the settings relating to the schedules [Schedule] • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 138) can access the camera only in the period of schedule. • H.264 recording : The SD recording will be performed at the SW559...

  • Page 187: Maintenance Of The Camera [Maintenance]

    20 Maintenance of the camera [Maintenance] 20 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.

  • Page 188: Upgrade The Firmware [Upgrade]

    20 Maintenance of the camera [Maintenance] 20.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. (®page 46, page 48) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.

  • Page 189: Check The Status [Status]

    20 Maintenance of the camera [Maintenance] IMPORTANT • After completing the upgrade, delete temporary internet files. (®page 201) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. •...

  • Page 190: Reset The Settings/Reboot The Camera [Default Reset]

    The self check result of the hardware will be displayed. Note • Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). 20.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance”...
  • Page 191 20 Maintenance of the camera [Maintenance] down for about 5 seconds. Wait about 3 minutes after releasing the button. The camera will start up and the settings including the network settings will be initialized. Do not turn off the power of the unit about 3 minutes after turning on the power.

  • Page 192: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 193) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 195) The manuals can be installed on the PC.

  • Page 193: Installing Panasonic "Ip Setting Software

    21 Using the CD-ROM 21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 194: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 21.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 195: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 196 21 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 196. The viewer software “Network Camera View 4S”...

  • Page 197: About The Displayed System Log

    22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 198 22 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 199: Error Indications Relating To Ntp

    22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 200 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 201: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 202 23 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 203 23 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 204 23 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 205 23 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 206 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 207 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 208 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed on the • Press the [F5] key on the keyboard of the PC or click “Live” page. the [Live] button. Shortcut icon of the camera is • Is the Windows component of UPnP added? not displayed on “My Network Add the component to the PC in use.
  • Page 209 23 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 210 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 211 “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer An unnecessary status bar or • Click “Internet Options...” under “Tools” of the scroll bar is displayed on the menu bar of Internet Explorer, and then click the pop-up window.
  • Page 212 24 Directory structure of drive B (WV-SW559/WV-SP509/WV-SF549/WV-SF539) 24 Directory structure of drive B (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) 120101 0123 Drive B Image failed to transmit to the FTP server by the FTP periodic image transmission function 120102 (Ex.img_12010101230000.jpg) ALARM 00000000 12010112.01 File name.01...
  • Page 213 Notes Operating Instructions...
  • Page 214 Notes Operating Instructions...
  • Page 215 Notes Operating Instructions...
  • Page 216 Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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