Panasonic WV-SC588A Installation Manual
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Installation Guide
Included Installation Instructions
Network Camera
WV-SC588A / WV-SC387A
Model No.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
• This manual uses the WV-SC588A as an example in the explanations.
PGQX1984ZA
Cs1215-0
Printed in China

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Summary of Contents for Panasonic WV-SC588A

  • Page 1 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. • This manual uses the WV-SC588A as an example in the explanations. PGQX1984ZA Cs1215-0...
  • Page 2 For Europe We declare under our sole responsibility that the product to which Wij verklaren als enige aansprakelijke, dat het product waarop deze this declaration relates is in conformity with the standard or other verklaring betrekking heeft, voldoet aan de volgende norm of ander normative document following the provisions of Directive 2004/108/ normatief dokument, overeenkomstig de bepalingen van Richtlijn 2004/108/EC.
  • Page 3: Table Of Contents

    Contents Important safety instructions ............................. 4 Limitation of liability ................................5 Disclaimer of warranty ............................... 5 Preface ....................................5 About notations ................................. 5 Main functions ................................... 6 About the user manuals ..............................6 System requirements for a PC ............................7 Trademarks and registered trademarks..........................
  • Page 4: Important Safety Instructions

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 5: Limitation Of Liability

    THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;...
  • Page 6: Main Functions

    * The accuracy with the auto tracking function depends on the installation location. Make sure that the installation location is appropriate in advance. About the user manuals There are 2 sets of operating instructions for the WV-SC588A or WV-SC387A as follows. • Installation Guide: Explains how to install and connect devices, as well as how to connect and configure the network. • Operating Instructions (included in the CD-ROM): Explains how to perform the settings and how to operate this camera.
  • Page 7: System Requirements For A Pc

    (It is necessary to read the operating instructions and use the software on the provided CD-ROM.) Adobe ® Reader ® (It is necessary to view the PDF file on the provided CD-ROM.) IMPORTANT: • For information on the operation verification of the supported operating systems and web browsers, refer to our web- site at http://security.panasonic.com/pss/security/support/info.html. • When using a PC that does not meet the above requirements, displaying of images may become slower or the web browser may become inoperable. • Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment. • Microsoft Windows RT and Microsoft Windows 7 Starter are not supported. • When using Microsoft Windows 8.1 and Microsoft Windows 8, use it in the desktop. The software cannot be used in the Modern UI design.
  • Page 8: Trademarks And Registered Trademarks

    Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • Intel and Intel Core are trademarks of Intel Corporation in the U.S. and other countries. • Adobe, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • SDXC Logo is a trademark of SD-3C, LLC. • iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. • Android is a trademark of Google Inc. • All other trademarks identified herein are the property of their respective owners. Copyright Distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited.
  • Page 9: Precautions

    Precautions Refer installation work to the dealer. The exclusively designed mount bracket shall be Installation work requires technique and experience. used. Failure to observe this may cause a drop resulting in injury Failure to observe this may cause fire, electric shock, injury, or damage to the product.
  • Page 10 Do not damage the power cable. Product disposal/transfer Do not damage, fabricate, twist, stretch, bundle, or forci- Data saved on this product or a storage device used with bly bend the power cable. Do not place heavy objects on this product may lead to personal information leakage. it, and keep it away from heat sources.
  • Page 11 Panasonic will not make restitution of any content Consumable parts which could not be recorded or edited properly due The following are consumables: Replace them in accor- to malfunction of this product or the SD memory dance with their operating lifetimes. Their operating life-...
  • Page 12: Precautions For Installation

    Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. This camera is designed to be used indoors. Mounting method for this product This product is designed to be used as a pendant mount This product is not operable outdoors.
  • Page 13 Router When connecting this product to the Internet, use a broadband router with the port forwarding function (NAT, IP masquerade). Refer to the Operating Instructions on the provided CD-ROM for further information about the port forwarding function. Check before installation Compatibility of devices is restricted.
  • Page 14: Major Operating Controls

    *1 Data Matrix is our website address converted into a two-dimensional barcode. Depending on the scanning application used, the Data Matrix may not be able to be read correctly. In this case, access the site by directly entering the following URL. http://security.panasonic.com/pss/security/support/qr_sp_select.html...
  • Page 15 <Rear view> 12 V DC power supply terminal Access indicator (blinks when accessing) External I/O terminals Monitor out connector Link indicator for adjustment (lit when linking) Network connector Safety wire holder Audio output connector Microphone/line input connector • Monitor out connector for adjustment The video output is set to NTSC in the default settings of the camera.
  • Page 16: Insert/Remove An Sd Memory Card

    Insert/remove an SD memory card How to insert an SD memory card IMPORTANT: • When inserting an SD memory card, make sure the direction. Step 1 Slide the SD memory card slot cover to the right to SD memory card slot cover expose the slot. Step 2 Insert an SD memory card fully into the SD memory card slot, and then push the memory card straight into the slot until a click is heard.
  • Page 17: Installations/Connections

    Installations/Connections Caution: • A READILY ACCESSIBLE DISCONNECT DEVICE SHALL BE INCORPORATED TO THE EQUIPMENT POWERED BY 12 V DC POWER SUPPLY. • ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY (UL 1310/CSA 223) or LIMITED POWER SOURCE (IEC/EN/ UL/CSA 60950-1). Before installation, prepare the following There are 4 methods to install the camera to a ceiling or wall as described below. Prepare the required devices and cables for each installation method before starting the installation. <Installing the camera to a ceiling that has adequate structural strength>...
  • Page 18 Examples of when using the optional brackets to install the camera Ceiling mount bracket Ceiling embedding bracket Wall mount bracket WV-Q105 WV-Q126A WV-Q119 IMPORTANT: • Before starting the installation/connection, prepare the required devices and cables. Before starting the connection, turn off the power of the devices including the camera and the PC or disconnect from the 12 V DC power supply. • Remove the cover film from the lens after the installation is complete.
  • Page 19 Installing the camera on a ceiling The following are descriptions of how to install the camera on a ceiling using the camera mount bracket (accessory). There are 2 methods; wiring through a hole in the ceiling (☞ page 19) and wiring through a cable guide (unnecessary to make a hole in the ceiling) (☞...
  • Page 20 • ALARM OUT, AUX OUT Step 6 Output specification: Open collector output Connect cables to the External I/O terminals, microphone/ (maximum applied voltage: 20 V DC) line input connector, audio output connector and the Open: 4 V - 5 V DC by internal pull-up monitor out connector for adjustment.
  • Page 21 Step 7 Step 9 Mount the camera onto the camera mount bracket Connect a LAN cable and power cable to the camera. (accessory). Fit the lock plate of the camera onto the <When using a PoE device> guide part of the camera mount bracket, and rotate the Connect a LAN cable to the camera.
  • Page 22 • 12 V DC power supply terminal Step 10 q Loosen the screw of the power cable plug (accesso- After completing the cable connections, attach the upper ry). and lower parts of the decorative cover (accessory). w Connect the output cable to the power cable plug. Strip 3 mm to 7 mm {1/8 inches to 9/32 inches} from q Match the “❘”...
  • Page 23 Wire without making a hole in the r Turn the decorative cover a further 16 ° in the direc- tion of the arrow (clockwise) as illustrated to secure ceiling the cover. t Make sure that all of the end part of the locking arm has come out from the hole in the decorative cover.
  • Page 24 Connection example When connecting with a PC directly Powered speaker LAN cable Microphone (category 5 or better, cross) Power supply (12 V DC) Recommended total extended cable length* <Required cable> Recommended cable length from the speaker: less than 10 m {32.8 feet} LAN cable (category 5 or better, cross) Recommended cable length from the microphone: less than 1 m {3.28 feet} When connecting to a network using a PoE hub...
  • Page 25: Detach The Camera

    Detach the camera The camera is fixed on the camera mount bracket using the fixing screw. Remove the camera by following the instructions below. IMPORTANT: • Do not detach the camera in a different way from the one described below. It may damage the camera. Step 1 Step 3 Remove the fixing screw (M3, accessory) that is fixing the Detach the decorative cover from the camera by following camera on the camera mount bracket (accessory).
  • Page 26: Configure The Network Settings

    • T he License Agreement will be displayed. Read the Agreement and choose “I accept the term in the license agreement”, and click [OK]. • T he launcher window will be displayed. If the launcher window is not displayed, double click the “CDLauncher. exe” file on the CD-ROM. Note: • R efer to “Using the CD-ROM” in the Operating Instructions on the provided CD-ROM for further information about CDLauncher. Click the [Run] button next to [IP Setting Software]. [Panasonic IP Setting] screen will be displayed. Click the [Network Settings] button after selecting the MAC address/IP address of the camera to be configured. Select the camera you want to configure, and click [Access Camera]. Note: • When cameras are displayed in [Panasonic IP Setting] screen, click the camera with same MAC address as the MAC address printed on the camera that you want to configure.
  • Page 27 Password: 12345 • W hen changing settings related to the network settings, such as connection mode, IP address, and subnet mask, click the [Network Settings] button in [Panasonic IP Setting] screen as shown in step 3, then change each setting. • Due to security enhancements in “IP Setting Software”, “Network settings” of the camera to be configured cannot be changed when around 20 minutes have passed after turning on the power of the camera. (When the effective period is set to “20 min”...
  • Page 28: Troubleshooting

    Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Reference Symptom Cause/solution pages When using DC power supply...
  • Page 29 Or install the software to format the SD memory card on the PC. Live indicator lights red. (included in Refer to our website the CD-ROM) (http://security.panasonic.com/pss/security/support/info.html) for further information about the supported software. • Isn't the inserted SD memory card faulty? Replace the card with a normal one. • Check the following.
  • Page 30 About the live indicator The live indicator will light or blink as follows depending on the camera status. Operation status Indicator status When the power is turned on Before the network Lights orange → Lights off → Blinks orange connection is established →...
  • Page 31: Specifications

    Accessories (Camera mount bracket, decorative cover): Approx. 240 g {0.53 lbs} Finish: Camera: ABS resin Black Decorative cover: ABS resin Sail white *1 Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about Power source and Power consumption information. Camera • Image sensor: Approx.
  • Page 32 Light control mode setting: Outdoor scene/ Indoor scene (50 Hz)/ Indoor scene (60 Hz)/ Fix shutter Shutter speed: Off (1/30), 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Auto slow shutter: Off (1/30 s), max. 2/30 s, max. 4/30 s, max. 6/30 s, max. 10/30 s, max. 16/30 s Color/BW: On/ Off/ AUTO1/ AUTO2/ AUTO3 White balance:...
  • Page 33 / Internet Explorer ® versions”. *4 Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for latest information about the compatible SD memory cards. *5 When repeatedly recording images on an SD memory card using the auto overwrite function, make sure to use an SD memory card with high reliability and durability.
  • Page 34: Standard Accessories

    Standard accessories Installation Guide (this document) ........1 pc. Warranty card* ...............1 set CD-ROM* ...............1 pc. Code label* ..............1 pc. *1 This product comes with several types of warranty cards. Each warranty card is valid only for the product purchased in the area listed on the card. *2 The CD-ROM contains the operating instructions and different kinds of tool software programs.
  • Page 40 For Europe and other countries: Panasonic Corporation Panasonic System Communications Company of North America, http://www.panasonic.com Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Panasonic System Networks Co., Ltd. Two Riverfront Plaza, Newark, NJ 07102-5490 Fukuoka, Japan Panasonic Canada Inc.

This manual is also suitable for:

Wv-sc387a

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