Fortinet FortiFone FON 80 Series User Manual page 42

Troubleshooting
The traffic capture file size has a maximum of 10 MB.
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To access the web GUI of the phone, you need to know the administrator password. The default is 23646. The
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FortiVoice administrator can change this password on the phone system in Phone System > Profile > Phone.
To collect a traffic capture from a FON-x80/x80B series IP phone
1. Determine the IP address of your FON-x80/x80B series IP phone:
a. Press the
Status is automatically selected.
b. Press the Enter soft key.
c. Take note of the IP address.
2. On your computer, start a web browser and type:
https://<ip_address>
Where <ip_address> is the IP address of the FON-x80/x80B series IP phone.
3. The web browser displays a Warning: Potential Security Risk Ahead message, accept the risk by clicking
Advanced, and then clicking Accept the Risk and Continue.
4. In Name, enter admin.
5. In Password, enter the administrator password.
6. If you want the portal to remember your login credentials and use them the next time you log in, click Remember
me.
7. Click Log In.
8. Click Tool.
9. In Traffic Capture, edit the following settings:
a. In Duration, update the settings to specify how long you want the traffic capture to be performed.
b. In File Size Limit, you can specify the maximum size of the traffic capture file.
c. You can add an IP Address for a specific unit. So, if you want to capture the traffic data from the FortiVoice unit
to the IP phone only, then enter the IP address of the FortiVoice unit. If you leave the IP Address blank, then
the capture will include all traffic to and from the IP phone.
d. In Capture Type, select one of the following options:
Use Protocol: To capture TCP, UDP, or Any traffic. You can also specify a Port.
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SIP: To capture SIP traffic only.
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Capture All: To capture all traffic regardless of the protocol.
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FortiFone FON-x80/x80B Series 3.0.19 User Guide
Fortinet Inc.
button.
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