Table of Contents
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Table of Contents
Related Manuals for Fortinet FON-375
Summary of Contents for Fortinet FON-375
- Page 1 FortiFone™ User Guide for FON-375...
- Page 2 Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet's internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate.
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Page 3: Table Of Contents
Contents Introduction....................... 1 Phone features......................1 Programmable keys ....................2 Display layout......................2 Installation......................3 Attaching the stand....................3 For desktop use ....................3 For wall mounting ....................3 Connecting the phone ..................... 4 Setting up the phone ....................5 For use as an internal extension ................ - Page 4 Time & date ....................9 Language ..................... 9 Advanced settings ..................... 9 Accounts ...................... 9 Network......................10 Network settings ..................10 QoS & VLAN....................11 VPN ......................11 Web server type ..................11 Security ......................11 Menu password ..................11 Keyboard status ..................
- Page 5 Using the Phone ..................... 16 Receiving a call ...................... 16 Placing a call......................16 Ending a call ......................17 Redial ........................17 Diverting a call ....................... 17 Hold ........................17 Mute........................17 Attendant transfer ....................17 Blind transfer......................18 3-party conference ....................18 Call waiting ......................
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Page 7: Introduction
Introduction This user guide includes information about configuring and using your FON-375 IP phone. Phone features • 2.8" color display • Dedicated feature keys • 18 programmable keys • Full duplex speakerphone • 2x 10/100/1000 Mbps ports allow you to share the network connection with your computer •... -
Page 8: Programmable Keys
Button Function Headset — toggles the headset on and off. Mute — Toggles the microphone on and off. Redial— places a call to the last number dialed. Speakerphone— toggles the speaker on and off. Programmable keys For information on how to configure the programmable keys, please consult the FVE Admin Guide located here: http://www.fortivoice.com/support/documentation/index.html. -
Page 9: Installation
Installation Attaching the stand For desktop use 1. Line the 4 posts on the top of the base up with the 4 holes on the back of the phone. 2. Slide sideways into place until secure. For wall mounting 1. Attach top part of base to the phone. 2. -
Page 10: Connecting The Phone
Connecting the phone 1. Connect the handset cord to the handset and the jack on the phone. 2. Optionally connect an amplified headset to the jack. 3. Connect the WAN port to the network with the provided Ethernet cable. 4. Optionally connect your desktop PC to the PC port with an Ethernet cable (not supplied). 5. -
Page 11: Setting Up The Phone
Setting up the phone For use as an internal extension The phone supports plug and play installation and will automatically download its configuration from the FortiVoice system. The phone will display the extension number and name when it has registered. Once configured within the FortiVoice system, reboot the phone to download its configuration and register to the system. -
Page 12: Personalizing Your Phone
Personalizing your Phone How to navigate through menus To access the configuration menu: • Press the Menu softkey. To select an item: • Use the arrow keys to select an item and then press OK. The bottom line of the display shows up to 4 softkey functions at a time. To return to a previous menu, press the Prev. -
Page 13: Configuration Overview
Configuration Overview The phone supports the access and configuration of many parameters directly from the Telephone User Interface. To access the Configuration menu, press the Menu softkey while the phone is not in use. The Configuration menu consists of several sub menus as listed below: •... -
Page 14: Dial Peer
Dial peer This feature can be used to make dialing longer numbers easier by creating rules for them. The following fields can be configured for creating dial rules: Phone Number — Enter the number to be dialed to trigger a match. There are two types of matches;... -
Page 15: Call Logs
Call logs View all calls to and from the phone. Default line If enabled, the default line to make outbound calls can be selected. Auto switch line If enabled, the phone will choose the first available line when making an outbound call. Settings Basic settings Screen settings... -
Page 16: Network
Basic settings The following fields will be configured automatically through the FortiVoice. To make any changes to these settings, contact the system administrator: • Registration: enable or disable the account. Enabled accounts will try to register using the configured settings. •... -
Page 17: Qos & Vlan
Static IP settings The phone can be set up with a static IP address using these settings: • IP Address • Subnet Mask • Gateway • DNS1 • DNS2 DHCP settings Enable/disable the phone from obtaining an IP address using DHCP. PPPoE settings Configure the Username and Password necessary to use PPPoE. -
Page 18: Maintenance
Maintenance Auto provision DHCP option Set the DHCP Option to automatically provision the phone: • Option 43 • Option 66 • Custom 128–254 (if selected, press the down arrow to enter the value for this option) • Disabled SIP Plug and Play Enable/Disable the SIP Plug and Play options. -
Page 19: Phonebook
Phonebook Contacts The phone supports up to 500 contacts. Each contact can have up to 3 phone numbers and a ring tone assigned. When a call is received from the contact, the specified ring tone overrides the default one. Adding a contact To add a contact: 1. -
Page 20: Groups
Groups Contacts can be added to specific groups such as Friends, Work, Businesses, etc, keeping your contacts organized. Add a group To add a new group: 1. Press the Option softkey. 2. Select Add. 3. Press the OK softkey. Delete a group To delete a group: 1. -
Page 21: Blacklist
Blacklist Adding a contact to the Blacklist will prevent the contact from being able to call this extension. Add a new contact to the Blacklist 1. Press the Add softkey. 2. Select the Type you would like to add: Number or Prefix. 3. -
Page 22: Using The Phone
Using the Phone Receiving a call When you receive a call, the phone will display the call details and the ring indicator will flash. The phone will also ring unless the ringer is off. • To answer the call with the handset, lift the handset. •... -
Page 23: Ending A Call
Ending a call To end a call: • Press the End softkey. • If you are using the handset, place it in the cradle. • If you are on speakerphone, press • If you are using a headset, press Redial Allows you to redial the last number dialed: •... -
Page 24: Blind Transfer
Blind transfer Calls can be transferred without talking to the party receiving the transfer. To perform a blind transfer: 1. Press the Xfer softkey. 2. Dial the extension or phone number. 3. Press the Dial softkey. 3-party conference The phone supports conferencing with two other parties. To create a 3-party conference: 1. -
Page 25: Troubleshooting
Pressing the OK button on the phone provides the means to quickly view the network parameters (IP address, default gateway address, and subnet-mask), registration status of the phone, MAC address and firmware version. This information may be useful if calling Fortinet Support. -
Page 26: Character Table To Dial Pad Mode
Character table to dial pad mode Dial Pad Mode Digit 2 a b c A B C 3 d e f D E F 4 g h i G H I 5 j k l J K L 6 m n o M N O pqrs PQRS 7 p q r s P Q R S... -
Page 27: Warranty
Warranty This phone is covered by a one-year hardware warranty against manufacturing defects as set forth in the EULA. www.fortivoice.com/support For warranty service: • In North America, please call 1-866-648-4638 for further information. • Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any.