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Table of Contents
Related Manuals for Fortinet FON-670i
Summary of Contents for Fortinet FON-670i
- Page 1 FortiFone™ User Guide for FON-670i and FON-675i...
- Page 2 Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet's internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate.
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Page 3: Table Of Contents
Contents Introduction....................... 1 Phone features......................1 Display layout......................2 Programmable keys ....................3 Installation......................4 Attaching the stand....................4 For desktop use ....................4 For wall mounting ....................4 Connecting the phone ..................... 4 Other connections ....................5 USB/SD card...................... 5 HMDI interface .................... - Page 4 Power indicator ....................15 Desktop......................15 Tone ........................15 Tone ......................... 15 Volume ......................16 Tone profile ...................... 16 Time & date......................16 Maintain ......................... 16 Upgrade ......................16 Service port...................... 17 Password ......................18 CWMP set ......................18 Backup......................18 Phone reset......................
- Page 5 Line/extension appearance coverage..............25 Hotline........................25 Troubleshooting ..................... 26 Information......................26 Troubleshooting guide ..................26 Warranty ......................27 Contents Page v FortiFone User Guide...
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Page 7: Introduction
Introduction This user guide includes information about configuring and using your FON-670i and FON-675i IP phone. Phone features • 7-inch TFT 800x480 touchscreen • Up to 100 programmable keys • Camera with adjustable position (FON-675i only) • Speaker phone • 2 gigabit ports allow you to share the network connection with your computer •... -
Page 8: Display Layout
Button Function Headset — toggles the headset on and off. Menu — interacts with various apps on the phone. Holding the button will take a screen shot. Speaker — toggles the speaker on and off. Return — press to return to previous screen. Home —... -
Page 9: Programmable Keys
On a FON-670i/675i phone, the top line displays the Extension Number and Status information. Below is a list of the Status icons you will see. The phone is in Handset mode. The phone is in Headset mode. The phone is in Silent mode, ringing has been disabled. -
Page 10: Installation
Installation Attaching the stand For desktop use 1. Line the 4 posts on the top of the base up with the 4 holes on the back of the phone. 2. Slide up into place until secure. For wall mounting 1. Remove center screw from the base and separate the two parts. 2. -
Page 11: Other Connections
3. Connect the WAN port to the network with the provided Ethernet cable. 4. Optionally connect your desktop PC to the PC port with an Ethernet cable (not supplied). 5. If the network supports PoE, a power adapter is not required. The phone requires 5.5 W to function with PoE. -
Page 12: Settings Overview
Settings Overview The phone supports the access and configuration of many parameters directly from the User Interface. To access the Settings menu, press while the phone is not in use. The Settings menu consists of several sub menus as listed below: •... -
Page 13: Network
Network The WAN section is where the phone is configured to operate within your network. There are three separate network modes to choose from, each with their own settings: • DHCP • Static IP • PPPoE DHCP interface Select the DHCP network mode to assign network information to the phone through a DHCP server. -
Page 14: Pppoe Interface
PPPoE interface Select the PPPoE interface in order to assign the following: • User — enter your assigned PPPoE username. • Password — enter your assigned PPPoE password. • Auto connect on power up — select if you would like to automatically connect PPPoE upon power up. -
Page 15: Stun
STUN The STUN settings of the phone include: • Server address — enter the given server address. • Server port — default port is 3478. • Local SIP Port —default port is 5060. 802.1x You can enable and modify the following 802.1x settings: •... - Page 16 • Server port — enter the SIP server port. • Authentication user — enter the given username for the extension. • Authentication password — enter the given password for the extension. • SIP User — enter the given extension number. •...
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Page 17: Call
• Enable BLF List — enable this to activate the BLF List. • BLF List number — configure the BLF List number. • Enable session timer — enables/disables the session timeout. • Session timeout — configure the length of the session timeout in seconds. •... - Page 18 number you would like to transfer to and press Send. Once a connection has been made, press Transfer again to transfer the call. In order to use this feature you will need to enable Call waiting and Call transfer first. •...
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Page 19: Dnd
• Default Ans Mode — choose between Audio or Video as the default answer mode when receiving a call. • Accept video mode — select how video calls are handled: — Manually accept video calls — Auto accept video calls —... -
Page 20: Account 1-6
• Attended Transfer on Conference — when enabled, an attended transfer will be performed when hanging up the handset if the phone is hosting a 3-way conference. • Dial prefix — enable this to add a prefix to numbers being dialed. For example: if you are ASDFG dialing many numbers that start with 12345, enter as the dial prefix. -
Page 21: Display
Display Operator mode When enabled, the Operator mode will change the homescreen of the phone to show four columns of appearance keys. If enabled, you can return to the regular homescreen of the phone by tapping the Collapse button in the bottom right-hand corner of the screen. Pressing the Home button below the screen will return you to the Operator mode. -
Page 22: Volume
Volume The Volume section gives you control over the volume levels heard on the phone. • Ringtone & notifications — set the volume level heard for incoming calls and notifications. • Voice volume — set the volume level heard when on a call. •... -
Page 23: Service Port
• Protocol type — select the protocol that the server uses to transfer files: — FTP — TFTP — HTTP — HTTPS • User — enter the username for the server. • Password — enter the password for the server. •... -
Page 24: Password
Password The Password section is where the phone password can be changed. The default password for the phone is 123456. Note: the default password for the Web UI is 23646. • Current password — enter the current password of the phone (default is 123456). •... -
Page 25: Audio
Audio The Audio section is where audio codec parameters are set. Audio This section is where you can choose which codecs are supported when a call is initiated or received. The phone can offer up to four codecs to support on a call. The codecs available are: •... -
Page 26: Bandwidth
Bandwidth This section is used to determine how much bandwidth will be used by a video call. • Display Mosaic Frames — if enabled, the received video will be much smoother, however, there may be a mosaic look to the image instead of pauses in the video due to low bandwidth. -
Page 27: Softkey
Softkey The Softkey section is where you can choose which softkeys are available on specific screens. For example, below is the Call Dialer screen. On the left-hand side you can see 5 softkeys. This particular screen can display up to 6 softkeys but many more can be programmed. To access the additional softkeys beyond what is displayed, hold your finger on the menu and move up or down on the screen. -
Page 28: Using The Phone
Using the Phone Receiving a call When you receive a call, the phone rings while the screen displays the incoming call information and the associated extension button flashes. To answer an incoming call: • Lift the handset. You may press the button, line button or the Answer icon to activate the speakerphone. -
Page 29: Putting A Call On Hold
Putting a call on hold When placing a call on hold, the held party cannot hear you and you will not hear the held party. The held party will hear MOH, Music On Hold, if configured with the phone system. While a call is on hold, you can answer or place other calls and can toggle between held calls. -
Page 30: 3-Party Conference
3-party conference The phone supports conferencing with two other parties. To perform a conference call: 1. Place the first party on hold. 2. Dial the second party. 3. Tap the Conference softkey to bring the calls together. To end a conference and disconnect all parties: •... -
Page 31: Do Not Disturb
Do not disturb When the Do Not Disturb (DND) feature is activated, the phone will not notify you of an incoming call thus allowing you to work without interruptions from incoming calls. Calls will be routed according to the settings programmed for your extension or service. To activate DND: •... -
Page 32: Troubleshooting
Going to Settings > Status on the phone provides the means to quickly view the network parameters (IP address, default gateway address, and subnet-mask), registration status of phone, MAC address and firmware version. This information may be useful if calling Fortinet Support. -
Page 33: Warranty
Warranty This phone is covered by a one-year hardware warranty against manufacturing defects as set forth in the EULA. www.fortivoice.com/support For warranty service: • In North America, please call 1-866-648-4638 for further information. • Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any.