Fortinet FortiFone FON 80 Series User Manual page 25

Configuration overview
Item
Type (when using FortiVoice
Cloud)
FortiFone FON-x80/x80B Series 3.0.19 User Guide
Fortinet Inc.
Description
shared line included in an SLA group:
Monitor calls.
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Answer a call.
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Pick up a call that is on public hold on another phone.
l
Note: Shared Line Appearance requires the FortiVoice phone system
version 7.0.0.
To configure the following programmable keys, access the FortiVoice user portal
(see the FortiVoice User Portal
Extension appearance - Allows you to monitor the status of the selected
l
extension (idle, ringing, in use, DND, or on hold) and transfer a call to the
selected extension. The transfer is blind or attended depending on the setting
configured on the FortiVoice phone system.
Line appearance - Allows you to monitor the status of a line (available, busy,
l
or on hold). If the light is flashing, you can press the programmable key to
retrieve the call.
Park appearance - Allows you to monitor the selected call park slots,
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informing you if there is a call parked.
When your extension is using FortiVoice Cloud, select the action to take when the
key is pressed:
None: Nothing will happen when the key is pressed.
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Intercom: Activates an intercom call.
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Park: Places the call into the first available call park slot.
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Speed Dial: Allows you to quickly place a call to an extension or a phone
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number.
Twinning: Enables or disables the function which allows an external phone to
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ring along with your office phone, so you can answer the call at either phone.
Shared Line Appearance: Allows you to perform the following actions for a
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shared line included in a group:
Monitor calls.
l
Answer a call.
l
Pick up a call that is on hold on another phone.
l
Note: Shared Line Appearance requires FortiVoice Cloud (with
Business Store).
To configure the following programmable keys, access the FortiVoice Cloud user
portal (see the FortiVoice Cloud User Portal
Extension appearance - Allows you to monitor the status of the selected
l
extension (idle, ringing, in use, DND, or on hold) and transfer a call to the
selected extension. The transfer is blind or attended depending on the setting
configured on FortiVoice Cloud.
Line appearance - Allows you to monitor the status of a line (available, busy,
l
or on hold). If the light is flashing, you can press the programmable key to
retrieve the call.
Guide):
Guide):
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