My Fuji Xerox Machine Cannot Print Over The Network - Fuji Xerox DocuPrint P285 dw Online User's Manual

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My Fuji Xerox Machine Cannot Print over the Network

Related Models: DocuPrint P235 d/DocuPrint P275 dw/DocuPrint P285 dw
Cause
Your security software
blocks your machine's
access to the network.
Your Fuji Xerox machine
was not assigned an
available IP address.
The failed print job is still
in your computer's print
queue.
Your Fuji Xerox machine is
not connected to the
wireless network.
If you have checked and tried all of the above, but your Fuji Xerox machine still cannot print, uninstall the printer
driver and reinstall it.
Related Information
• Network Problems
> Network Problems > My Fuji Xerox Machine Cannot Print over the Network
Action
Some security software might block access without showing a security
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
• Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Fuji Xerox machine are correct and located on
the same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
• If the failed print job is still in your computer's print queue, delete it.
• Otherwise, double-click the printer icon in the following folder and
cancel all documents:
®
- Windows 7
Click (Start) > Devices and Printers > Printers and
Faxes.
®
- Windows 8
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware and Sound group, click View devices and
printers > Printers.
®
- Windows 10 and Windows Server
Click > Windows System > Control Panel. In the
Hardware and Sound group, click View devices and printers
> Printers.
- Windows Server
Click Start > Control Panel > Printers.
- Windows Server
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware group, click View devices and printers >
Printers.
- Windows Server
Click Control Panel on the Start screen. In the Hardware
group, click View devices and printers.
- macOS v10.11.x, v10.12.x, v10.13.x
Click System Preferences > Printers & Scanners.
Print the WLAN Report to check the error code on the printed report.
®
2016
®
2008
®
2012
®
2012 R2
Interface
Wired/Wireless
Wired/Wireless
Wired/Wireless
Wireless
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