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Troubleshooting
Error Messages
Related Models: DocuPrint P275 dw/DocuPrint P285 dw
Your Fuji Xerox machine will display an error message if an error occurs. The most common error messages are
shown in the table.
Error
Cause
Messages
Connection
Other devices are trying to
Error
connect to the Wi-Fi Direct
network at the same time.
Connection
The Fuji Xerox machine and
Fail
your mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
No Device
When configuring the Wi-Fi
Direct network, the Fuji Xerox
machine cannot find your
mobile device.
Related Information
•
Network Problems
>
Network Problems
> Error Messages
Action
Make sure there are no other devices trying to connect to the Wi-Fi
Direct network, and then try to configure the Wi-Fi Direct settings
again.
•
•
•
•
•
•
•
•
Move the mobile device closer to your Fuji Xerox machine.
Move your Fuji Xerox machine and the mobile device to an
obstruction-free area.
If you are using the PIN Method of WPS, make sure you have
entered the correct PIN.
Make sure your machine and mobile device are in the Wi-Fi
Direct mode.
Move the mobile device closer to your Fuji Xerox machine.
Move your Fuji Xerox machine and the mobile device to an
obstruction-free area.
If you are manually configuring the Wi-Fi Direct network, make
sure you have entered the correct password.
If your mobile device has a configuration page for how to obtain
an IP address, make sure the IP address of your mobile device
has been configured via DHCP.
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