Ricoh Aficio CL7200 Maintenance Manual page 120

Troubleshooting
Problem
PDF Direct Print is not executed
(PDF file is not printed).
As a result of printing using PDF
Direct Print, characters are
missing or misshapen.
The paper size appears on the
control panel and printing is not
performed with PDF Direct Print.
❒ If the problem cannot be solved, contact your sales or service representative.
Possible causes and solutions
You must install an optional hard disk drive or set the value
in [RAM Disk] on the System Menu to 2 MB or more.
For details about optional hard disk drive installation, see
"Attaching the Hard Disk Drive", Setup Guide.
For [RAM Disk], see the "System Menu", Software Guide.
After adding a memory unit and set the value of the [RAM
Disk] in the System Menu to 16 MB, value of the [RAM Disk]
returns to 0 MB if the memory unit is removed. If this hap-
pens, reset the value of the [RAM Disk] to 2 MB or higher.
For details about [RAM Disk], see "System Menu", Soft-
ware Guide.
When printing a PDF with a password set, set the password
of the PDF file using the [PDF: Change PW] menu in [PDF Menu]
or Web Image Monitor.
For details about [PDF: Change PW], see "PDF Menu", Soft-
ware Guide.
For details about Web Image Monitor, see Help.
PDF files not allowed to be printed by the PDF file security
setting cannot be printed.
Before printing, embed the font in the PDF file to be printed.
When using PDF Direct Print, printing will be performed only
when paper of the size set within the PDF file is loaded.
When a message indicating a paper size appears, either load
paper of the indicated size in the paper tray or perform Form
Feed.
Also, if [Sub Paper Size] on the System Menu is set to [Auto],
printing is performed assuming letter size and A4 size to be
the same size. For example, when a PDF file set to A4 size
paper is printed using PDF Direct Print and letter size paper
is loaded in the paper tray, the file will be printed. This also
applies to the reverse case.
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