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Chapter 7: Maintenance and Problem Solving
7.3 Problem Solving
Prior to packing and shipping, all Raytheon products are subjected to
comprehensive test and quality assurance programmes. However, if this
unit should develop a fault, please refer to the following table to identify
the most likely cause and the corrective action required to restore normal
operation.
If you still have a problem after referring to the table, contact your local
dealer, national distributor or Raytheon Product Support Department for
further advice.
Always quote the product serial number. The display unit serial number
is printed on the back of the unit.
Common Problems and Their Solutions
Problem
Display does not function.
How to Contact Raytheon (US)
For Marine Product and Services Information
Visit the Raytheon World Wide Web site for the latest information on the
newest Raytheon Marine electronic equipment and systems at:
www.raymarine.com
For Accessories and Parts
Many Raytheon accessory items and parts can be obtained directly from
your authorized Raytheon dealer. However, if you are in need of an item
not available from the retailer, please contact Raytheon Customer
Service at 1-800-539-5539 extension 2333 or (603) 647 7530 extension
2333. Customer Service is available Monday through Friday 8:15 AM to
5:00 PM Eastern Standard Time.
Please have the Raytheon item or part number ready when calling if
placing an order (See the Optional Accessoy List in this manual on page
2). If you are not sure which item is appropriate for your unit, you should
Correction
1. Make sure that the power supply cable is
sound and that all connections are tight and
free from corrosion.
2. Check the fuse.
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