Mercedes-Benz E CLASS 2020 Operator's Manual page 394

392 Breakdown assistance
Secure the vehicle on all four wheels after
#
loading.
4MATIC vehicles/vehicles with automatic
transmission
Make sure that the front and rear axles come
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to rest on the same transportation vehicle.
* NOTE Damage to the drivetrain due to
incorrect positioning
Do not position the vehicle above the
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connection point of the transport vehi‐
cle.
Towing eye
Towing eye 1 is attached to the edge of the
trunk under the trunk floor.
Installing the towing eye
Press the mark on cover 1 inwards and
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remove.
Screw in the towing eye clockwise as far as it
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will go and tighten.
% Make sure that cover 1 engages in the
bumper when you remove the towing eye.