Accessing Your Voicemail; Line/Extension Appearance Coverage; Hotline/Warm-Line - Fortinet FortiFone FON-460i User Manual

Accessing your Voicemail

When you have a message waiting, the Message LED flashes to indicate you have new
messages in your mailbox.
To access your voice mailbox:
• Press the
in your mailbox.
• To access the voicemail system, press the Dial softkey. Follow the instructions from your
voicemail system to listen to messages.
Alternatively, press the Vmail softkey to immediately access the voicemail system.

Line/Extension Appearance Coverage

The phone has BLF/DSS line functionality that addresses the special needs typically associated
with an Attendant or Secretarial answering position but may be used for any employee. Options
to monitor lines, extensions or queues are programmed on a key-by-key basis in the phone
system.
The specific needs for these users are:
• Direct Station Selection (DSS) — one-touch calling and transfers to extensions.
• Busy Lamp Field (BLF) — visual status indication of lines, extensions or queues.
• Coverage — the ability to pick up calls ringing at monitored extensions.
To call an idle monitored extension:
• Press the flexible key associated with the extension you wish to call. For privacy, lift the
handset or press the
To blind transfer a call:
• Press the flexible key associated with the extension. The phone will transfer the call.
To answer a call ringing at a monitored extension:
• Press the flexible key associated with the extension that is ringing (flashing green). For
privacy, lift the handset or press the

Hotline/Warm-Line

With Hotline/Warm-Line operation configured, the phone automatically calls the defined
destination when you take the handset off-hook or press the
is made immediately, while warm-line provides a delay of up to 10 seconds before placing the
call. The latter provides time to access a system feature or line as might be required. Note that
with Hotline configured, speed dial, redial and other automated dialing features will not operate.
Using the Phone
button. The display indicates the number of new and old messages that reside
button.
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button.
button. Hotline means the call
FortiFone User Guide