Fortinet FON-450i Start Manual
Fon-450i and fon-550i telephones
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Table of Contents
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Summary of Contents for Fortinet FON-450i
- Page 1 FON-450i and FON-550i Telephones Start Guide...
- Page 2 Visit these links for more information and documentation for your Fortinet products: Fortinet Knowledge Base - http://kb.fortinet.com Technical Documentation - http://docs.fortinet.com Training Services - http://campus.training.fortinet.com Technical Support - http://support.fortinet.com You can report errors or omissions in this or any Fortinet technical document to techdoc@fortinet.com.
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Page 3: Table Of Contents
Wall Mounting ....... . 8 Provisioning the FON-450i/FON-550i ....9 For internal use (connected to the office LAN) . - Page 4 Product Safety Instructions ..... . 27 E-911 and use of the FON-450i/FON-550i with Multi-Line Telephone Systems ....... . 27 Privacy .
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Page 5: Introduction
FON-450i and FON-550i Start Guide Introduction Congratulations on your purchase of the FortiFone FON-450i or FON-550i phone! The FON-450i/FON-550i communicates over an IP network, allowing you to receive and place calls in the same manner as a regular business telephone. The FON-450i/FON-550i supports the SIP protocol. -
Page 6: About This Guide
About this Guide Introduction About this Guide This guide describes how to physically set up your FON-450i/FON-550i phone for use with FortiVoice and a brief overview of features. For detailed instructions, please download the user guide from http://docs.fortinet.com. Figure 1: FON-450i Front (above)/FON-550i Front (below) - Page 7 They can also be programmed as function and speed dial keys. Keys 1 and 2 are reserved for primary and secondary line appearance for the extension. Keys 3–12 or 24 (for the FON-450i or FON-550i, respectively) are programmable. Navigation buttons Left —...
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Page 8: Programmable/Flexible Key States
Extension/Line not Red/Yellow Alternating Red and Yellow registered Do Not Disturb (DND) Yellow On solid enabled Flexible keys not assigned for line access may access features such as Speed dial, Intercom, Park and others. FON-450i and FON-550i Telephones Start Guide v2... -
Page 9: Lcd Layout
LCD Layout LCD Layout The FON-450i/FON-550i phone has a 240x42 or 420x56 dot graphic LCD arranged to show 3 or 4 lines of text and is used to display information to the user. The bottom line shows choices associated with the three context- sensitive softkeys located just below the LCD. -
Page 10: Installing The Fon-450I/Fon-550I
The figure below shows the cable connections for your IP phone. The LAN and desktop PC connections employ standard Category 5 cables terminated with RJ-45 connectors. The FON-450i/FON-550i supports PoE (Power over Ethernet) in accordance with the IEEE-802.1af Class 2 standard. When connected to a PoE compliant LAN port, the IP Phone derives power from the port. -
Page 11: Attaching The Stand
2 Align the tabs on the stand with the notches in the base of the phone. 3 Push the stand upward in the slot as far as it can go until properly attached. 55° angle 30° angle Figure 3: Installing the Foot Stand FON-450i and FON-550i Telephones Start Guide v2... -
Page 12: Wall Mounting
Wall Mounting Installing the FON-450i/FON-550i Wall Mounting The FON-450i/FON-550i phone supports wall mounting via the base of the phone housing. Wall mount the FON-450i/FON-550i using the instructions below in Figure 4. • Mark and drill two 7 mm (5/16”) holes for plastic wall anchors (not included) with a vertical separation of 10 cm (4”). -
Page 13: Provisioning The Fon-450I/Fon-550I
Provisioning the FON-450i/FON-550i Provisioning the FON-450i/FON-550i For instructions on programming your FortiVoice phone system for the FON-450i/FON-550i, refer to “Adding IP Phones” in Chapter 2 of the FortiVoice User Guide. For internal use (connected to the office LAN) The FON-450i/FON-550i phone supports ‘plug and play’ installation employing the automated provisioning process for discovering FortiVoice phone systems on the same LAN. - Page 14 23646. Should you require configuration of the IP phone for use with other devices or information on the web interface, please refer to the FON-450i and FON-550i Telephone User Guide. FON-450i and FON-550i Telephones Start Guide v2...
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Page 15: Personalizing Your Phone
To enter a space, press # on the dial pad. Prior to saving an entry, you may discard changes by pressing the Left navigation button to move to the previous menu, or press the button to exit the Settings menu. FON-450i and FON-550i Telephones Start Guide v2... -
Page 16: Setting A Hunt Group As An Access Code Prefix
Press the Down softkey to decrease the contrast, or press the Up softkey to increase the contrast. • To configure another parameter, press the Back softkey to continue or press the button to exit the configuration menu. FON-550i FON-450i and FON-550i Telephones Start Guide v2... -
Page 17: Ring Settings
The Set as Default uses the Default Ring Type for incoming calls FON-550i on the line as specified in the previous Default Ring Type section. FON-450i and FON-550i Telephones Start Guide v2... -
Page 18: Delayed Ring
Disable Ringer The FON-450i/FON-550i can be programmed not to ring when an incoming call is received. It will still light up the LCD, light up the Incoming Call Indicator and show the Caller ID. -
Page 19: Headset Auto Mode
Personalizing your Phone Phone Settings Headset Auto Mode The FON-450i/FON-550i supports the use of headsets that have a standard RJ22 jack. With Headset Auto Mode enabled, all calls automatically use the headset when engaging lines, redial, speed dials etc. To enable Headset Auto Mode: •... -
Page 20: Speed Dial Number
Personalizing your Phone Speed Dial Number The FON-450i/FON-550i phone includes a Directory Phone Book of Speed Dial numbers that supports up to 80 entries. Each phone book record includes a speed dial number consisting of two digits. Dialing the speed dial number (00–79) and pressing the Dial softkey places a call using the contact... -
Page 21: Language
FON-550i Phone Book/Speed Dials The FON-450i/FON-550i includes a phone book that can store up to 80 contacts. The Phone Book menu is accessed through the LCD menu or programmable key when designated as ‘Phone Book’ in the software then configured on the phone. -
Page 22: Adding A Phone Book Record
Phone Book and the phone returns to the Phone Book list. FON-550i To enter alphanumeric characters, select the Mode softkey. If no ring tone is defined for a Phone Book entry, the default ring tone is used. FON-450i and FON-550i Telephones Start Guide v2... -
Page 23: Editing A Record
Phone Book and the phone returns to the Phone Book list. FON-550i To enter alphanumeric characters, select the Mode softkey. If no ring tone is defined for a Phone Book entry, the default ring tone is used. FON-450i and FON-550i Telephones Start Guide v2... -
Page 24: Deleting A Phone Book Record
5. Directory, then 1. Phone Book. • Move to the next group of softkeys using the Right navigation button then press the Find softkey. • Input a search keyword, and press the OK softkey. FON-450i and FON-550i Telephones Start Guide v2... -
Page 25: Placing A Call From The Phone Book
Phone Book: • Press the button while the phone is idle. • Select a contact to dial using the Up or Down navigation buttons. FON-550i • Press the Dial softkey to place the call. FON-450i and FON-550i Telephones Start Guide v2... -
Page 26: Using Your Fon-450I/Fon-550I Phones With Fortivoice
Answer queued call Press the flashing key associated with the call in the queue. Otherwise, dial 7 + # to retrieve the next caller in your queue. FON-450i and FON-550i Telephones Start Guide v2... - Page 27 Press the programmed Overhead Paging key, or dial *0 + #. Attach account code to last call At dial tone, dial *88 + #. When prompted, enter <Account code> + #. CDR logging must be active. FON-450i and FON-550i Telephones Start Guide v2...
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Page 28: Voicemail
Dial 7 Save message Dial 9 Skip to next message Dial # Updating the Firmware Update the firmware in the phone system Management software. Go to Tools > Update Phones and follow the instructions. FON-450i and FON-550i Telephones Start Guide v2... -
Page 29: Troubleshooting
(keys 1 and 2) reboot the phone. 2. Ensure the phone type (FON-450i/FON-550i) is the same as the model you have. 3. Ensure the TFTP IP address is correct. To verify, see the “Updating the Firmware” section. -
Page 30: Regulatory & Safety Notices
This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. FON-450i and FON-550i Telephones Start Guide v2... -
Page 31: European Union Declarations Of Conformity
Regulatory & Safety Notices Radio Frequency Emissions European Union Declarations of Conformity Fortinet declares that the equipment specified in this document, which bears the “CE” mark, conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (R&TTE 1999/5/EC) including, •... -
Page 32: Limited Warranty
FON-450i and FON-550i Start Guide Limited Warranty For detailed warranty information, please visit Fortinet Technical Support at: http://www.fortinet.com/fortivoice Warranty Repair Services Should the set fail during the warranty period: • In North America, please call 1-866-393-9960 for further information. •... - Page 33 www.fortinet.com...