Troubleshooting; Chapter 29 Troubleshooting; Overview; Power, Hardware Connections, And Led - ZyXEL Communications NWA Seres User Manual

29.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LED

• Zyxel Device Management, Access, and Login
• Internet Access
• WiFi Network
• Resetting the Zyxel Device
29.2 Power, Hardware Connections, and LED
The Zyxel Device does not turn on. The LED is not on.
Make sure you are using the power adapter included with the Zyxel Device or a PoE power injector/
1
switch.
Make sure the power adapter or PoE power injector/switch is connected to the Zyxel Device and
2
plugged in to an appropriate power source. Make sure the power source is turned on.
Disconnect and re-connect the power adapter or PoE power injector/switch.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
If none of these steps work, you may have faulty hardware and should contact your Zyxel Device
5
vendor.
The LED does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3

Troubleshooting

NWA/WAC/WAX Series User's Guide
239
C
H A P T E R
Section 3.2 on page
29
34.