Diagnostics And Service Information - Haier GE GFW510SCN0 Technical Service Manual

Diagnostics and Service Information

The washer control has a Service Mode that can be utilized by the service technician in order to test
critical components and to access fault codes. This Service Mode will help the service technician to
quickly identify failed or improper operation of washer components.
Before testing the washer operation using the Service Mode, check the following:
1. Is the power cord firmly plugged into the outlet?
2. Has the house fuse or circuit breaker trip or blown?
3. Are both the hot and the cold water faucets open and are the hoses not kinked or clogged?
4. Before opening the washer to access electrical components, remove power to the washer.
5. Check all connections. Look for broken or loose wires, failed terminal, or wires not pressed into
connections thoroughly.
6. Check and clean connectors in common areas where the possibility of corrosion can occur.
7. Resistance check must be made with power cord unplugged from outlet, and with wiring harness or
connectors disconnected.
CHI is the way to communicate a simple remedy for some situations that the consumer can
perform without the need to call for service. The chart below describes the helpful messages
the consumer may notice scrolling on the display when they return to start another load.
These messages will provide simple remedies the consumer can quickly perform.
If an out-of-balance condition is detected by the washer, the Spin light will blink
during the remaining portion of the cycle and will stay illuminated for a short time
after cycle completion. When this occurs, the washer is taking actions to correct
"Spin" light
the out-of-balance condition and complete the cycle normally. In some cases, the
blinking
washer may not be able to balance the load and spin up to full speed. If the load is
more wet than normal at the end of the cycle, redistribute the load evenly in the wash
basket and run a Drain & Spin cycle.
Check house water supply. Did you forget to turn on one or both supply valves
"H2O
after installation or coming back from vacation? As soon as the message starts to
SUPPLY"
scroll, the washer will initiate a 4-minute lock-out period. The washer controls won't
(Water not
respond/change during this time. After the 4 minutes, begin cycle again. If you try
entering
to bypass the lock-out period by unplugging the washer, the 4-minute timer will start
washer)
over again.
"CAnCELEd" may scroll on the display if the machine was paused for longer than 24
hours, water was left in the machine for 15-minutes with door open, or if the machine
has stopped itself before the cycle completed due to certain errors. As soon as the
message starts to scroll, the washer will initiate a 4-minute lock-out period. The
"CAnCELEd"
washer controls won't respond/change during this time. After the 4-minute period,
begin the cycle again. If you try to bypass the lock-out period by unplugging the
washer, the 4-minute timer will start over again. If the problem persists, call GE
Appliances at 800.GE.CARES (800.432.2737) for service.
Will be display if after three cycles have been started without opening the door.
"Door" Washer will not start another cycle until the door is opened. If it still will not start after
the door is opened, it is a possible door switch issue.
Diagnostic Guide
Consumer Help Indicator
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