Problem solving guide
Message
Positioning fault Programme
finished. Use the emergency
release.
Positioning fault Call the
Service Department if mains
interruption does not work.
Operate the emergency
release.
Positioning fault Programme
stopped. Water in the
machine.
64
Possible cause and remedy
The drum position is not correct at the end of the
programme.
Switch the washing machine off with the button and
then back on with the button.
Call Miele Professional Service if the message continues to
be displayed.
To perform the emergency release, insert a flathead
screwdriver into the opening under the door handle. Turn
the screwdriver anti-clockwise and pull the door handle
upwards.
Turn the drum by hand until the drum door is reached.
Danger of crushing due to moving drum.
The drum is not locked correctly and may move during
unloading.
Remove the laundry.
The drum position is not correct.
Switch the washing machine off with the button and
then back on with the button.
Call Miele Professional Service if the message continues to
be displayed.
To perform the emergency release, insert a flathead
screwdriver into the opening under the door handle. Turn
the screwdriver anti-clockwise and pull the door handle
upwards.
Danger of crushing due to moving drum.
The drum is not locked correctly and may move during
unloading.
Turn the drum by hand until the drum door is reached.
The drum position is not correct. There is still water in the
washing machine.
Press the button.
If the fault persists, press the function button.
The water is drained from the washing machine.
To perform the emergency release, insert a flathead
screwdriver into the opening under the door handle. Turn
the screwdriver anti-clockwise and pull the door handle
upwards.
Turn the drum by hand until the drum door is reached.
Danger of crushing due to moving drum.
The drum is not locked correctly and may move during
unloading.
Remove the laundry.