Nortel Quality Monitoring Reference Manual page 42

Graphs and Reports
The following figure shows the Activity report preview:
Overview
The Activity graph and report is a productivity report for users of Nortel
Quality Monitoring.
Note: The date can be limited.
The following information is displayed:
User ID (UserName)
Reviewed (the total number of journal files reviewed by that user)
TotReviewTime (cumulative time of all journal files activated during the
specified date range)
AgentsReviewed (the number of different agents that were monitored by
that user)
42
Standard 3.0
Nortel Quality Monitoring