Copying A Database - Nortel ICS User Manual

Copying a database

If you want to copy your customer database to another location, follow the steps given below. You
might use this to create a backup database or to create a local database copy of customer
information sitting in a database on a central server.
Warning: If a database is deleted, all the customer records and all the information
attached to those customer records is permanently removed.
It is advisable to maintain frequent backups of your databases in a secure folder.
Have the Customer Info screen open to the database you want to copy.
1
On the Customer Info screen, click on Database and select Copy.
2
Enter the path into the Database Path field,
3
or
click on the button beside the Database Path field. (...) to get the Browse for Folder dialog,
then navigate to where you want to install the copied database,
Chapter 3 Setting up customers in ICSRT
ICS Remote Tools User Guide
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