Nortel Callpilot; Nn44200-312 01.02 Standard - Nortel CallPilot Server User Manual

During this configuration, you also define how unanswered and busy calls
are routed:
•
•
Normally, non-Direct Inward Dialing (DID) calls are routed to CallPilot when
a no answer or busy condition is encountered. As an option, you can route
DID calls to the attendant's or user's Hunt DN.
To modify the customer data block
Step
1
2
3
Copyright © 2007, Nortel Networks
.
Flexible Call Forward (FNAD/FNAN/FNAL) is set on a per customer
basis. Define the call forward DN in the user's phoneset data.
Call Forward No Answer/Busy (MDID/NDID/MWFB) is set on a per
customer basis. All no answer and busy calls are routed to the flexible
call forward DN, provided that the called phoneset has the Message
Waiting Allowed (MWA) class of service enabled.
Action
Load overlay 15.
For each prompt listed below, type the response indicated. For
those prompts that are not listed, you can accept the default by
pressing Enter.
Prompt Response
REQ CHG
TYPE FTR
CUST xx
OPT CPA MCI
IDEF YES or NO
Load overlay 15 again, and then for each prompt listed below, type
the response indicated:
Prompt Response
REQ CHG
TYPE ATT

Nortel CallPilot

Communication Server 1000 and CallPilot Server Configuration

NN44200-312 01.02 Standard

5.0 3 May 2007
Defining CallPilot in the customer data block 63
Description
Change
Customer features and options
Customer number (0-99)
Call Park Allowed and Message Center
Included are enabled for the customer.
Internal/External Definition
Set to YES if the Call Forward by Call
Type feature (CFCT) is enabled on the
CS 1000 system.
Description
Change
TYPE Attendant consoles