How Calls Are Routed - Nortel CallPilot Server User Manual
Nortel callpilot: user guide
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Also See for CallPilot Server:
- Install manual (286 pages) ,
- Administrator's manual (250 pages) ,
- User manual (182 pages)
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How calls are routed
Call flow example
Example of phantom DN or dummy ACD DN usage
Two CDN queues have been configured:
•
•
Two phantom DNs have been configured (the same scenario applies if these
are set up as dummy ACD DNs):
•
•
Copyright © 2007, Nortel Networks
.
Note: The example above uses a phantom DN. The same call flow
occurs when a caller dials a dummy ACD DN.
Voice Messaging (6030)
Multimedia Messaging (6050)
6090 is the DN for a menu service (without fax items)
6095 is the DN for Fax Item Maintenance
Nortel CallPilot
Communication Server 1000 and CallPilot Server Configuration
NN44200-312 01.02 Standard
5.0 3 May 2007
How calls are routed 27
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