Frequently Asked Questions - NETGEAR WGM511 User Manual

User Manual for the NETGEAR Pre-N Wireless PC Card WGM511
Note: As of the date of publication of this manual, the Windows XP HotFix #Q815485
can prevent wireless adapters from connecting to the Internet and prevent wireless
adapters from reloading a working configuration after a restart of the computer. To see
if HotFix #Q815485 is installed, look in Add Remove Programs from the Windows
Control Panel. If installed, remove it. Future updates to the Windows XP operating
systems may correct this problem.

Frequently Asked Questions

Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR Web site at http://www.netgear.com/support/main.asp.
Why do I see no more than 54 Mbps on the Configuration Utility status line?
The WGM511 can operate at 108 Mbps. You are probably connecting to a standard 802.11g
network. If you connect to a WGM124 router with Airgo's True MIMO technology, then you will
see network speeds up to 108 Mbps.
If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.
The WGM511 Smart Configuration Utility keeps asking me to save my settings
This is because you have made changes to the settings and the utility is offering you the chance to
save the changes. If you want to avoid these Profile setting prompts, simply click Apply before
you close the utility program.
Ad hoc mode is not working correctly
You need to click the Initiate Ad Hoc button on the Settings screen before you click Apply. Here is
how you start an ad hoc network:
1. Fill in the Network Name (SSID).
2. Select the Computer-to-Computer (Ad Hoc) Network Type.
3. Click Initiate Ad Hoc.
4. Accept the default settings or make your changes and click OK.
5. Click Apply.
Note: Be sure all computers in your Ad Hoc network are configured with static IP addresses in the
same subnet.
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December 2004
Troubleshooting