Troubleshooting; Troubleshooting Tips; Frequently Asked Questions - NETGEAR WG511v2 User Manual

This chapter provides information about troubleshooting your NETGEAR 54 Mbps Wireless PC
Card WG511v2. After each problem description, instructions are given to help you diagnose and
solve the problem. For information about connecting to wireless networks and the Internet, see
"Connecting to Wireless Networks and the Internet" on page
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to the link to
TCP/IP Addressing" on page

Troubleshooting Tips

Symptom Cause
The PC Card LEDs The WG511v2 is not
are not lit. inserted into the slot
properly or the
WG511v2 software is
not loaded.
The LEDs blink The WG511v2 is
alternately and attempting to connect
cannot connect to to an access point, but
an access point. cannot connect.
I can connect to an This could be a
access point, but I physical layer problem
cannot connect to or a network
other computers on configuration problem.
the network or the
Internet.

Frequently Asked Questions

Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR website at www.netgear.com/support/main.asp.
B-1.
Solution
Remove and reinsert the WG511v2.
Check the Windows device manager to see if the PC Card is
recognized and enabled. Reload the WG511v2 software, if
necessary.
The access point may not be powered on. Or, the access point
and the PC card are not configured with the same wireless
parameters. Check the SSID and WEP settings.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.
v3.0, January 2007
Chapter 3

Troubleshooting

1-6.
"Internet Networking and
3-1