Foreword / Starting Your Electric Vehicle
EV Charging Troubleshooting - Steps to Consider
If the vehicle fails to charge after being plugged in to a charging station or if plugged in
when using the portable charger, check the following:
1. Verify the charge mode is set to immediate. (for example, confirm that scheduled
charging is turned OFF)
2. Check the operation status of the charging station or the portable charger.
3. Check to see if there are any warning messages in the LCD cluster. Refer to "LCD
Display Messages" in this section.
4. If there is an error message on the charging station display screen, there may be
a problem with the charging station. Try to charge the vehicle with a different
charging station.
5. If the vehicle fails to charge with different charging station equipment, there may be
a problem with the vehicle. Contact an authorized HYUNDAI dealer for inspection.
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