Problems when copying or scanning....................................................................................................................................108
Wrong printer is attached..........................................................................................................................................................108
Updating the printer software .................................................................................................................................................108
How to clear and avoid paper jams........................................................................................................................................110
Paper jam in the printer..............................................................................................................................................................111
Paper jam in the paper support...............................................................................................................................................112
Paper or specialty media misfeeds.........................................................................................................................................112
Banner paper jams .......................................................................................................................................................................113
Paper continues to jam...............................................................................................................................................................114
Copy troubleshooting.....................................................................................................................................................114
Copier does not respond ...........................................................................................................................................................114
Scanner unit does not close......................................................................................................................................................114
Poor copy quality..........................................................................................................................................................................115
Partial document or photo copies..........................................................................................................................................116
Scan troubleshooting......................................................................................................................................................116
Scanner does not respond ........................................................................................................................................................116
Scan was not successful .............................................................................................................................................................117
Poor scanned image quality .....................................................................................................................................................117
Partial document or photo scans............................................................................................................................................118
Alignment Error.............................................................................................................................................................................119
Clear Carrier Jam ...........................................................................................................................................................................120
Cover Open .....................................................................................................................................................................................120
Error 1104 ........................................................................................................................................................................................120
Right Cartridge Missing ..............................................................................................................................................................121
Clearing error messages.............................................................................................................................................................122
Print Cartridge Missing ...............................................................................................................................................................122
Communication not available..................................................................................................................................................122
General Printing Problem ..........................................................................................................................................................122
Ink Low .............................................................................................................................................................................................123
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