Lexmark 5495 - X Color Inkjet Fax Manual
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Summary of Contents for Lexmark 5495 - X Color Inkjet
- Page 1 X5400 Series Fax Guide January 2008 www.lexmark.com...
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Page 2: Table Of Contents
Contents Introduction..................5 Finding information about the printer...........................5 Understanding the parts of the printer........7 Understanding the parts of the printer..........................7 Fax Setup.....................9 Getting the printer ready to fax............................9 Using an RJ11 adapter ..................................9 Choosing a fax connection................................12 Connecting to an answering machine............................ 13 Connecting directly to a telephone wall jack........................ - Page 3 Customizing settings using the Fax Setup Utility ....................... 29 Understanding the Fax menu ..............................31 Setting Auto Answer to on ................................32 Setting up a fax header................................. 32 Setting up a fax footer .................................. 33 Blocking junk faxes..................................34 Blocking unwanted changes to fax settings......................... 35 Using the Fax Solutions Software .............................
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Page 5: Introduction
Telephone support Call us at Telephone numbers and support hours vary by country or region. • US: 1-800-332-4120 Visit our Web site at www.lexmark.com. Select – Monday–Friday (8:00 AM–11:00 PM EST), a country or region, and then select the Saturday (Noon–6:00 PM EST) Customer Support link. -
Page 6: Limited Warranty
E-mail support varies by country or region, and E-mail support may not be available in some instances. www.lexmark.com. Visit our Web site at www.lexmark.com. Select Click CUSTOMER SUPPORT. a country or region, and then select the Click Technical Support. Customer Support link. -
Page 7: Understanding The Parts Of The Printer
Understanding the parts of the printer Understanding the parts of the printer Use the PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. Memory card slots Insert a memory card. Control panel Operate the printer. Paper exit tray Hold paper as it exits. - Page 8 Use the Scanner unit Access the print cartridges. Print cartridge carrier Install, replace, or remove a print cartridge. USB port Connect the printer to a computer using a USB cable. EXT port Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer.
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Page 9: Fax Setup
Fax Setup Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. - Page 10 If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
- Page 11 To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer.
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Page 12: Choosing A Fax Connection
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. -
Page 13: Connecting To An Answering Machine
Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.” Make sure you have the following: •... -
Page 14: Connecting Directly To A Telephone Wall Jack
Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack. - Page 15 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
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Page 16: Connecting To A Computer With A Modem
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”... -
Page 17: Connecting To A Telephone
Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region. -
Page 18: Setting Up To Fax While Behind A Pbx
Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. -
Page 19: Using Fax
Using Fax Scanner glass Use the ADF for: • Multiple-page A4 or letter-size documents. • Legal-size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). -
Page 20: Loading Original Documents Into The Automatic Document Feeder
Place the original document or item facedown on the scanner glass in the upper left corner. Close the top cover to avoid dark edges on the scanned image. Loading original documents into the Automatic Document Feeder You can load up to 15 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing. - Page 21 Fan the original document. Load the original document facedown and top edge first into the Automatic Document Feeder (ADF) until you hear a beep. Document Loaded appears on the display, and the document feeds into the Automatic Document Feeder (ADF). Note: Preview is not supported when using the Automatic Document Feeder (ADF).
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Page 22: Sending A Fax
Automatic Document Feeder (ADF) paper capacity Load up to Make sure 15 sheets of: • You adjust the paper guide on the Automatic Document Feeder (ADF) tray to the width of the original document. • Letter-size paper • The original document is loaded facedown, top edge first, until •... -
Page 23: Sending A Fax Using The Software
If you want to send a fax to a group of numbers (broadcast fax): Press Repeat step 2, using any combination of the previous methods, until a maximum of 30 fax numbers have been entered. Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software. -
Page 24: Sending A Fax While Listening To A Call (On Hook Dial)
Sending a fax while listening to a call (On Hook Dial) The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax. -
Page 25: Receiving A Fax
Receiving a fax Receiving a fax manually Make sure the Auto Answer light is off. To receive the fax if you have not set up a manual answer code: • Press Start Color or Start Black. • Press * 9 * on the telephone after you answer it and hear fax tones. To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer it and hear fax tones. -
Page 26: Using Caller Id From The Software
Press Press repeatedly until the setting you want appears. Press to save the setting. Using Caller ID from the software Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number or name of the person who is sending you the fax appears on the display. -
Page 27: Forwarding Faxes
To receive a fax with an answering machine connected to the printer: Make sure that Auto Answer is on. Note: An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corner of the display when Auto Answer is on. Make sure you have set the number of times the telephone rings before receiving a fax automatically. -
Page 28: Using The Phone Book
Using the Phone Book Using the control panel Phone Book The control panel Phone Book is a directory of Speed Dial entries (1–89) and Group Dial entries (90–99). To access a Phone Book entry: From the control panel, press Phone Book. Press repeatedly until the entry you want appears. -
Page 29: Customizing Fax Settings
Use this New Contact Create a new Phone Book entry. New Group Create a new Group Phone Book entry. Edit Edit a Phone Book entry. Delete Delete a Phone Book entry. Add Contact to Speed Dial list Add a Phone Book entry to your Speed Dial or Group Dial list. Note: For more information on how to set up multiple Speed Dial and/or Group Dial entries, see “Setting up Speed Dial”... - Page 30 The following screen appears. Click each tab, and change the settings as needed. Options Dialing and Sending • Select the telephone line format you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes: –...
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Page 31: Understanding The Fax Menu
Options Ringing and Answering • Select incoming call options. • Select auto answer options. • Select whether you want to forward a fax, or print it and then forward it. • Enter a fax forwarding number. • Manage blocked faxes. Fax Printing / Reports •... -
Page 32: Setting Auto Answer To On
Use this On Hook Dial Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Delay Fax Enter a specific time to send a fax. Note: Make sure the date and time are entered correctly before setting a specific time to send a fax. -
Page 33: Setting Up A Fax Footer
Press Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Your Fax Name appears. Press Enter your name using the keypad. Note: You can enter a maximum of 20 characters. Press to save the setting. Press repeatedly until Your Fax Number appears. Press Enter your fax number using the keypad. -
Page 34: Blocking Junk Faxes
Press Press repeatedly until Fax Footer appears. Press Press repeatedly until On appears. Press During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information: Press twice. Press repeatedly until Tools appears. -
Page 35: Blocking Unwanted Changes To Fax Settings
In Windows XP and earlier, click Start. In Windows XP and earlier, click Start. Click Programs or All Programs Lexmark Click Programs or All Programs Lexmark X5400 Series. X5400 Series. Click Productivity Studio. Click Fax Solutions. The Productivity Studio screen appears. -
Page 36: Setting Up A Dialing Prefix
If needed, click the toolbar items to: Click To • Send a fax. • Forward a fax. • View, print, or modify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. •... -
Page 37: Setting The Number Of Rings Before Receiving A Fax Automatically
From the “Answering on your phone line type” area, select the setting you want from the “Distinctive ring pattern” drop-down list. Click OK to save the setting. Setting the number of rings before receiving a fax automatically From the desktop, double-click the Productivity Studio icon. From the Welcome Screen, click Fax History and Settings. -
Page 38: Printing Fax Activity Reports
Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ). Printing fax activity reports From the desktop, double-click the Productivity Studio icon. -
Page 39: Ordering Cartridges
Ordering Cartridges Ordering print cartridges Lexmark X5400 Series models Item Part number Average cartridge standard page yield is up to Black cartridge Black cartridge High yield black cartridge Color cartridge Color cartridge High yield color cartridge Photo cartridge Not applicable Values obtained by continuous printing. -
Page 40: Troubleshooting
Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: HANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display. To change the selection: Press repeatedly until the language you want appears on the display. -
Page 41: Software Does Not Install
ISCONNECT AND RECONNECT THE POWER CORD Disconnect the power cord from the wall outlet, and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. If the light is not on, press . -
Page 42: Removing And Reinstalling The Software
D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region. -
Page 43: Fax Troubleshooting
Fax troubleshooting Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, follow the instructions on the display. AKE SURE THE PRINTER IS ON If the light is not on, see “Power button is not lit”... - Page 44 ERIFY DIAL TONE • Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. • If the telephone line is being used by another device, wait until the other device is finished before sending a fax.
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Page 45: Can Send But Not Receive Faxes
S YOUR PRINTER MEMORY FULL Change the setting to Scan after Dial. From the control panel, press Fax Mode. Press . Press repeatedly until Fax Setup appears. Press Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Scan appears. Press Press repeatedly until After Dial appears. -
Page 46: Can Receive But Not Send Faxes
Press Press repeatedly to view the current Fax Forwarding setting. To turn off Fax Forwarding, press repeatedly until Off appears. Press to save the setting. Can receive but not send faxes Check mode selection To make sure the printer is set for faxing, press Fax Mode. Check document Load the original document facedown in the ADF or in the upper left corner of the scanner glass. -
Page 47: Printer Receives A Blank Fax
Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: HECK ORIGINAL DOCUMENT Ask the sender to verify the original document was loaded correctly. HECK INK Check the ink levels, and install a new print cartridge if necessary. HECK CARTRIDGES Remove the print cartridges. -
Page 48: Fax Error
Fax Error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: •... -
Page 49: Phone Line Busy
Resend the fax. If the problem persists, repeat the previous steps to send the fax at successively lower transmission speeds. Note: 2400 bps is the lowest transmission speed. Phone Line Busy These are possible causes and solutions. Try one or more of the following: HANGE REDIAL SETTINGS The printer automatically redials three times at 2-minute intervals. -
Page 50: Phone Line Error
Phone Line Error These are possible causes and solutions. Try one or more of the following: EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. -
Page 51: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. - Page 52 This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.