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Lexmark X5470 Fax Manual

Lexmark x5470: reference guide
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X5400 Series All-In-One
Fax Guide
2007
www.lexmark.com

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Summary of Contents for Lexmark X5470

  • Page 1 X5400 Series All-In-One Fax Guide 2007 www.lexmark.com...

  • Page 3: Table Of Contents

    Contents Introduction...5 Finding information about the printer...5 Understanding the parts of the printer...7 Understanding the parts of the printer...7 Fax Setup...9 Getting the printer ready to fax...9 Using an RJ11 adapter ...9 Choosing a fax connection... 12 Connecting to an answering machine... 13 Connecting directly to a telephone wall jack ...
  • Page 4 Customizing settings using the Fax Setup Utility ... 30 Understanding the Fax menu ... 33 Setting Auto Answer to on... 34 Setting up a fax header... 34 Setting up a fax footer ... 35 Blocking junk faxes... 36 Blocking unwanted changes to fax settings... 36 Using the Fax Solutions Software ...

  • Page 5: Introduction

    Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

  • Page 6: Limited Warranty

    Where to find (rest of world) E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

  • Page 7: Understanding The Parts Of The Printer

    Understanding the parts of the printer Understanding the parts of the printer Use the PictBridge port Memory card slots Control panel Paper exit tray Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF. Automatic Document Feeder (ADF) Automatic Document Feeder (ADF) exit tray Paper guide Paper support...
  • Page 8 Use the Scanner unit Access the print cartridges. Print cartridge carrier Install, replace, or remove a print cartridge. USB port Connect the printer to a computer using a USB cable. EXT port Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer.

  • Page 9: Fax Setup

    Fax Setup Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
  • Page 10 If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
  • Page 11 To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer.

  • Page 12: Choosing A Fax Connection

    There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.

  • Page 13: Connecting To An Answering Machine

    Equipment Benefits Send faxes using the computer or the • The printer printer. • A telephone • A computer modem • Three telephone cords Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.

  • Page 14: Connecting Directly To A Telephone Wall Jack

    Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack.

  • Page 15: Connecting Directly To A Telephone Wall Jack In Germany

    Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Make sure you have a telephone cord (provided with the product) and a telephone wall jack. Connect one end of the telephone cord into the LINE port Connect the other end of the telephone cord into the N slot of an active telephone wall jack.

  • Page 16: Connecting To A Computer With A Modem

    If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application.

  • Page 17: Connecting To A Telephone

    Remove the protective plug from the EXT port Connect a second telephone cord from the computer modem to the EXT port Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.

  • Page 18: Setting Up To Fax While Behind A Pbx

    Remove the protective plug from the EXT port Connect the other telephone cord to a telephone, and then plug it into the EXT port Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system.

  • Page 19: Using A Digital Phone Service

    Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.

  • Page 20: Using Fax

    Using Fax Use the ADF for: • Multiple-page A4 or letter-size documents. • Legal-size documents. Note: If you want to customize fax settings: • Using the control panel, see “Understanding the Fax menu” on page 33. • Using the computer, see “Customizing settings using the Fax Setup Utility” on page 30. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.

  • Page 21: Loading Original Documents On The Scanner Glass

    Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover. Place the original document or item facedown on the scanner glass in the upper left corner.

  • Page 22: Loading Original Documents Into The Automatic Document Feeder

    Close the top cover to avoid dark edges on the scanned image. Loading original documents into the Automatic Document Feeder You can load up to 15 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the Automatic Document Feeder (ADF). Notes: •...
  • Page 23 Document Loaded appears on the display, and the document feeds into the Automatic Document Feeder (ADF). Note: Preview is not supported when using the Automatic Document Feeder (ADF). You can preview one page at a time when using the scanner. Automatic Document Feeder (ADF) paper capacity Load up to 15 sheets of:...

  • Page 24: Sending A Fax

    Sending a fax Entering a fax number From the control panel, press Fax Mode. Enter a fax number using: The text box Speed Dial or Group Dial If you want to send a fax to a group of numbers (broadcast fax): Press Repeat step 2, using any combination of the previous methods, until a maximum of 30 fax numbers have been entered.

  • Page 25: Sending A Fax Using The Control Panel

    Enter the cover page information, and then click Next. If there are any additional documents that you want to send with your fax, add these now, and then click Next. To send your fax: • Immediately—Select the Send now option. •...

  • Page 26: Sending A Broadcast Fax At A Scheduled Time

    Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 27: Setting A Fax Manual Answer Code

    Setting a fax manual answer code From the desktop, double-click the Productivity Studio icon. From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes. From the “I Want To” menu, click Adjust speed dial list and other fax settings. Click the Ringing and Answering tab.

  • Page 28: Receiving A Fax Automatically

    The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern to display Caller ID information. From the desktop, double-click the Productivity Studio icon.

  • Page 29: Forwarding Faxes

    Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three fax-forwarding settings: • Off—(Default). • Forward—The printer sends the fax to the designated fax number. • Print & forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: From the desktop, double-click the Productivity Studio icon.

  • Page 30: Using The Computer Phone Book

    Use this View View Phone Book entries. Create a new Speed Dial or Group Dial entry. Remove Delete a Speed Dial or Group Dial entry. Modify Edit a Speed Dial or Group Dial entry. Print Print all Speed Dial and Group Dial entries in the Phone Book. Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial”...
  • Page 31 The following screen appears. Using Fax...
  • Page 32 Click each tab, and change the settings as needed. Dialing and Sending Ringing and Answering Fax Printing / Reports Speed Dial Cover Page Click OK after you finish customizing the settings. Close the Fax Setup Utility. Options • Select the telephone line format you want to use. •...

  • Page 33: Understanding The Fax Menu

    Understanding the Fax menu To access and navigate the Fax menu: From the control panel, press Fax Mode. The fax default screen appears. If you do not want to change a setting, enter the fax number and press Start Color or Start Black. If you want to change a setting, press .

  • Page 34: Setting Auto Answer To On

    Use this Tools Setting Auto Answer to on From the desktop, double-click the Productivity Studio icon. From the Welcome Screen, click Fax History and Settings. From the “I Want To” menu, click Adjust speed dial list and other fax settings. Click the Ringing and Answering tab.

  • Page 35: Setting Up A Fax Footer

    Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. Press to save the setting. Press twice. Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Date/Time appears. Press Enter the date using the keypad.

  • Page 36: Blocking Junk Faxes

    Press Press repeatedly until Date/Time appears. Press Enter the date using the keypad. Press Enter the time using the keypad. Press If the hour you entered is 12 or less, press Press to save the setting. Blocking junk faxes From the desktop, double-click the Productivity Studio icon. From the left pane of the Welcome screen, click Fax.

  • Page 37: Using The Fax Solutions Software

    In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Lexmark X5400 Series. Click Fax Solutions. When the Fax Solutions Software appears, as shown, use the “I Want To” menu to: • Send a fax.

  • Page 38: Setting Up A Dialing Prefix

    Click To Tools • Access and use the Phonebook. • View several sample cover pages you can choose from. • View a fax history. • Change software preferences for fax lists. • Adjust fax settings. Help Locate information on faxing, fax settings, and so on. For information on changing fax settings, see “Customizing settings using the Fax Setup Utility”...

  • Page 39: Setting Up Speed Dial

    Click the Ringing and Answering tab. From the “Pick-up on the” drop-down list, select the setting you want. From the Auto Answer drop-down list, select On. Click OK to save the setting. The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer automatically receives the incoming fax.
  • Page 40 From the Display drop-down list, select Sent and Outgoing Faxes, Received, or Incoming Faxes. Choose a date range. Click Print. Using Fax...

  • Page 41: Ordering Cartridges

    Ordering Cartridges Ordering print cartridges Lexmark X5400 Series models Item Black cartridge Black cartridge High yield black cartridge Color cartridge Color cartridge High yield color cartridge Photo cartridge Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.

  • Page 42: Troubleshooting

    Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: HANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display. To change the selection: Press repeatedly until the language you want appears on the display.

  • Page 43: Software Does Not Install

    ISCONNECT AND RECONNECT THE POWER CORD Disconnect the power cord from the wall outlet, and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. If the light is not on, press Software does not install...

  • Page 44: Removing And Reinstalling The Software

    D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.

  • Page 45: Fax Troubleshooting

    Fax troubleshooting Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, follow the instructions on the display. AKE SURE THE PRINTER IS ON If the light is not on, see “Power button is not lit”...
  • Page 46 ERIFY DIAL TONE • Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. • If the telephone line is being used by another device, wait until the other device is finished before sending a fax.

  • Page 47: Can Send But Not Receive Faxes

    S YOUR PRINTER MEMORY FULL Change the setting to Scan after Dial. From the control panel, press Fax Mode. Press . Press repeatedly until Fax Setup appears. Press Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Scan appears. Press Press repeatedly until After Dial appears.

  • Page 48: Can Receive But Not Send Faxes

    Press Press repeatedly to view the current Fax Forwarding setting. To turn off Fax Forwarding, press Press to save the setting. Can receive but not send faxes Check mode selection To make sure the printer is set for faxing, press Fax Mode. Check document Load the original document facedown in the ADF or in the upper left corner of the scanner placement...

  • Page 49: Printer Receives A Blank Fax

    Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: HECK ORIGINAL DOCUMENT Ask the sender to verify the original document was loaded correctly. HECK INK Check the ink levels, and install a new print cartridge if necessary. HECK CARTRIDGES Remove the print cartridges.

  • Page 50: Fax Mode Unsupported

    Resend the fax. There may have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: •...

  • Page 51: Phone Line Busy

    Phone Line Busy These are possible causes and solutions. Try one or more of the following: HANGE REDIAL SETTINGS The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes. To change the redial settings: From the control panel, press Fax Mode.
  • Page 52 • If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 18. HECK PHONE LINE If the telephone line is being used by another device, wait until the other device is finished before sending the fax.

  • Page 53: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 54 This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

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X5400 series

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