Troubleshooting - Sharp AJ-6110 Setup And Operation Manual

When an error message appears, or you believe the unit is malfunctioning, refer to this
"TROUBLESHOOTING" guide for assistance. Before contacting your point of purchase in
relation to a problem, try the remedies below.
Error message
Copy Mode
Unable to Copy,
Out of xxxxx Ink
Printer Mode
Unable to Print,
Out of xxxxx Ink
Load paper; press
Start to resume
Load selected paper
into bypass slot
Copy Mode
Unable to Copy,
Missing xxxxx ink
Printer Mode
Unable to Print
Missing xxxxx ink
Copy Mode
Unable to Copy,
Missing print head
Printer Mode
Unable to Print
Missing print head
Copy Mode
Unable to Copy,
Incompatible ink
Printer Mode
Unable to Print
Incompatible ink
Shipping Lock is on;
Unlock to operate
No PC communication;
Check cable
Cover open; press
tab to remove ink
Clear paper jam
Start to resume
Reset paper knob
Start to resume
Adjust paper knob
Start to resume
Poster not
From Bypass
System error
Refer to user guide
Pull out power plug.
Remove paper jam.
For more information on the possible cause of errors, refer to "IDENTIFYING UNIT
PROBLEMS". (See the next page)
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TROUBLESHOOTING

The indicated ink tank is out of ink, and must be changed. (The
ink colour that is empty is indicated by xxxxx.)
The unit is out of paper. Load appropriate paper.
The indicated ink tank is not installed correctly. Reinstall the ink
tank. (The ink colour that is not installed correctly is indicated by
xxxxx.)
The print head is not set correctly. Reset the print head.
The unit is unable to print as the ink tank inserted is not
compatible with this machine. Use SHARP ink tanks only.
The scan head locking switch is not released.
The unit is not correctly connected to your computer. Check if the
USB interface, or parallel interface is connected. (The ERROR
indicator will not light when this error occurs.)
Close the front cover.
A paper jam has occurred. Remove the jammed paper.
The Paper knob is not set correctly. For Cardstock paper set it to
( ), For all other types of paper, set it to (
The "Poster" setting is unavailable with the bypass tray. Load
paper into the paper tray, and set the "Poster" setting.
Unplug the power cord from the outlet and plug again after a few
xxxx
seconds. If this message still appears, stop using the unit and
contact your point of purchase or the nearest service support centre.
Unplug the power cord from the outlet, remove all the jammed
paper and then plug the power cord.
Problem and solution Page
Page 64
Page 24
Page 15
Page 15
Page 64
Page 8,10
Page 12
Page 18
Page 73
Page 26
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