Answering A Call - Nortel i2004 User Manual

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Answering a Call

The calling party's name and number, if available, will be displayed on incoming

calls if the telephone is idle (if the phone is holding a call, not on an active call,

receiving Caller ID from another call, or in a functional area such as the

Directory). In some instances, only the number will be displayed. If name and

number are not delivered, the display will state, "Unknown Caller."

If the telephone is idle

1. Answer the call by:

•

lifting the handset,

•

pressing the LINE or HANDSFREE key (for hands free speaker use), or

•

pressing the HEADSET key for headset use.

2. Press GOODBYE to end the call.

Incoming calls will ring the set and display a ringing phone on the LINE key.

If you are on another call, the new name and number will display for three

seconds after the first ring, then revert to the current call's display (see Figure

13).

While on another call

1. Answer the new call by pressing the LINE key for the incoming call.

2. Your first caller will be automatically placed on hold, and your display will show the new caller.

3. Press GOODBYE to end the current call, or press HOLD to place this caller on hold.

4. Press the appropriate LINE key to return to either caller.

A short tone is heard to alert you to another incoming call.

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