Dr053: Resolve Network Configuration Issue; Dr054: Resolve Open Drive Bay; Dr055: Resolve Installation & Verification Test Error; Dr056: Resolve Module Communication - IBM TS3310 Maintenance Information

DR053: Resolve Network Configuration Issue

Problem:
The library has attempted to send an email to the specified address, but has encountered an error with the network
configuration.
Troubleshooting Steps:
1. Check the email and mail server settings on the library to ensure that all values are correct.
2. Check to make sure the library is properly connected to the network.
3. Make sure the network cable is not damaged.
4. If there is no problem with these items, there is a configuration problem with your network. Contact your
network administrator for assistance troubleshooting this issue.

DR054: Resolve Open Drive Bay

Problem:
The library has detected that a drive bay has been opened in the rear of the library, and a cover plate has not been
installed. For safety reasons, the robot will run at a slower speed until a drive sled or a drive cover plate is
installed.
Troubleshooting Steps:
1. If the cover removal was intentional, reinstall the cover plate to resolve this issue. The robot will again move at
full speed.
2. If a drive sled or drive bay cover plate removal was not intentional, check the back of the library for any
unsecured drive sleds and loose, missing, or damaged drive bay cover plates.
3. Secure all drive sleds and drive cover plates. Contact Service if any drive cover plates are damaged or missing,
or drive sleds or cover plates cannot be secured.
DR055: Resolve Installation & Verification Test Error
Problem:
A problem was detected while performing system validation testing.
<Description added at runtime>.
Check the IVT logs for further details.
Troubleshooting Steps:
<Description added at runtime>.
1. Close the ticket now.
2. Exit to leave it open for further troubleshooting.
3. Return to the Diagnostic Resolution now.

DR056: Resolve Module Communication

Problem:
The library has encountered an error when trying to initialize its modules.
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TS3310 Tape Library Maintenance Information