Downloading Assert (Diagnostic) Logs - Garmin G1000 Line Maintenance Manual

Uncontrolled if Printed
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d) The log will appear in the OUTPUT box. It will scroll to the end automatically.
When it is complete, repeat steps a-c for the other servos in the aircraft. Be
sure to note the order the servos were downloaded in including the Monitor or
Control logs to email to Garmin Product Support. Without knowing the order in
which the logs were downloaded, Garmin will be unable to process them and
will ask for another full download.
10. Press the LG2CRD softkey to turn off the recording function.
11. Wait 1 minute for the system to save the data from the download to the SD card.
12. Power down the system and remove the SD card.
13. Insert the SD card in the card reader of a laptop or desktop computer and open
the diag_buf_log.txt file from the SD card using the WordPad program. Verify that
all of the fault logs were downloaded by checking for the End of Fault Log
message at the end of the GIA data, and the last servo log entry has the current
date.
14. Insert the fault log as an attachment to an email and include the LRU order how
the data was downloaded and send to Garmin Aviation Product Support at
avionics@Garmin.com.

4.7.14 Downloading Assert (Diagnostic) Logs

If additional assistance is needed in troubleshooting LRU faults, assert logs for selected
LRUs can be downloaded to an SD card as encrypted files and emailed to Garmin
Aviation Product Support for evaluation. Contact Garmin Aviation Product Support
before sending a log to prevent any delay in response.
NOTE
The following procedure requires the aircraft to be on the ground.
1. Place an SD card into the top slot of PFD1.
2. Start the system in configuration mode.
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LMM for the Kodiak 100
190-02102-00 Rev.4
Page 4-105