Denon AVC-X3700H Owner's Manual page 253

Integrated network av amplifier
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Desired sound does not come out
The volume does not increase.
The maximum volume is set too low. Set the maximum volume using "Limit" on the menu. (v p. 169)
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Appropriate volume correction processing is performed according to the input audio format and settings, so the volume may not reach the upper limit.
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The volume of Bluetooth headphones does not decrease.
Bluetooth headphones volume cannot be adjusted from this unit. Use a Bluetooth headphones with volume adjustment.
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No sound comes out with the HDMI connection.
Check the connection of the HDMI connectors. (v p. 65)
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When outputting HDMI audio from the speakers, set "HDMI Audio Out" on the menu to "AVR". To output from the TV, set "TV". (v p. 177)
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When using the HDMI Control function, check that the audio output is set to the AV amplifier on the TV. (v p. 137)
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When an eARC function-compatible television is connected, television audio is not output from the speaker connected to this unit
eARC function settings may be required depending on the eARC function-compatible television you are using. Make sure eARC is set to on if this
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setting exists on your television. For more information, check your television's owner's manual.
Make sure the input source of this unit is "TV Audio".
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The eARC function does not operate when the HDMI input connector is set to the "TV Audio" input source. To enable eARC function operation, remove
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the HDMI input connector setting, then restart this unit and the television. (v p. 191)
No sound comes out of a specific speaker.
Check that speaker cables are properly connected.
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Check that a selection other than "None" is set for the "Speaker Config." setting in menu. (v p. 212)
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Check the "Assign Mode" setting in the menu. (v p. 205)
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When the sound mode is "Stereo" and "Virtual", audio is only output from the front speakers and subwoofer.
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Audio is not output from the surround back speaker if "Speaker Virtualizer" is set to "On" when "Speaker Config." - "Surr. Back" is set to "1 spkr" in the
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menu. (v p. 163)
When "Speaker Config." - "Surr. Back" is set to "2 spkrs", "Speaker Config." - "Center" is set to "Large" or "Small", and sound mode is set to "IMAX
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DTS", surround audio is output from the surround back speaker. Audio is not output from the surround speaker. (v p. 213)
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253
Remote
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