Frequently Asked Questions - HP Kayak xu700 User Manual

3 Troubleshooting Your HP PC Workstation

Frequently Asked Questions

Frequently Asked Questions
Q: How can I reinstall my PC's operating system?
A: Use the HP recovery CD-ROM provided with your PC Workstation.
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run an antivirus utility
on your PC.
If the problem continues, update your PC's BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/kayaksupport.
Try reducing your demands on the PC by closing applications when
you are not using them. Refer to your Operating System
documentation (online or paper) for information on performance
monitoring.
Q: I've been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems.
Q: How do I disable the integrated sound features on my PC if I install an
add-on sound card (on Windows NT, Windows 95 and Windows 98)?
A: Use the HP Setup program to disable the Audio item in the Advanced
menu. Refer to "Using the HP Setup Program" on page 18.
Q: Can I use USB hardware devices with all the operating systems
preloaded on my PC?
A: No. USB is supported by Windows 95, Windows 98 and Windows
2000 only.
Q: An application says I need more free memory on my PC. How do I free
memory?
A: Quit any open applications that you are not using.
Delete any unnecessary files on your hard disk.
Q: Where can I get information about the latest HP drivers?
A:
www.hp.com/go/kayaksupport
Need More Help?
Refer to the Troubleshooting Guide
from HP's web site at: www.hp.com/go/kayaksupport
70
for more detailed help. This manual is available