HP Kayak xu700 User Manual page 68

NOTE
3 Troubleshooting Your HP PC Workstation
HP Recovery CD-ROM
Performing a Recovery
The PC model must match the CD-ROM (the CD-ROM is locked to a
specific PC model).
Backup all data files and, if necessary, software applications.
It is recommended upgrading to the latest BIOS version.
Setup program settings: Clear any BIOS-level passwords. In the Security
menu, set all Hardware Protection items to "Enabled" or "Unlocked" (if
applicable). Check also that Booting from the CD-ROM is enabled; in the
Boot menu, the CD-ROM drive is configured to boot before the hard disk
drive in the Boot Device Priority List.
Ensure that you have the Certificate of Authenticity from Microsoft
available. (This may be a label on the side of your PC.)
Running HP e-DiagTools
The PC model must match the CD-ROM (the CD-ROM is locked to a
specific PC model).
CD-ROM drive has been configured to boot before the hard disk drive.
Performing a Full Recovery
Depending on the hardware configuration, a full system recovery should
take from 30 minutes to 2 hours.
Remember, this procedure will erase everything from the hard disk drive
(primary partition if defined). Ensure that all data files and software
applications have been saved.
1 Shutdown the operating system and switch off your PC.
2 Remove any non-standard components that were added after you
received the PC to restore the PC to its original factory configuration.
3 Insert the recovery CD-ROM into the CD-ROM drive and start the PC.
4 Press the F8 key and select the CD-ROM to boot first.
5 The computer will boot from the CD-ROM and display a DOS-style
menu. Select option 1 from the menu to recover your HP PC to its
original state as delivered by HP.
In some cases, you might have to go through the menu item "Partitioning
& Formatting". In this case, there are two options:
• Automatic (recommended).
• Custom (for advanced users only).
Unless you have a specific requirement, select Automatic.
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