Frequently Asked Questions - HP Vectra XE320 Troubleshooting Manual

If You Have a Problem

Frequently Asked Questions

FAQs
General problems
How can I reinstall my PC's operating system?
Why is my PC running
slowly/producing strange messages?
I've been experiencing problems with my PC ever
since I installed some new software. What can I do?
Can I use USB hardware devices with the operating
system preloaded on my PC?
How can I find out what BIOS version is used in my
PC?
Where can I get information about the latest HP
drivers?
Why doesn't my PC start when using a console
switch?
How can I use the LEDs on the front panel to
troubleshoot my PC?
Problems with power management
Hitting a key on my keyboard does not always
wake up the PC. Why?
26 Troubleshooting Guide
Use the HP Image Creation & Recovery CD-ROM and HP Image Library
& Diagnostics CD-ROM provided with your PC (refer to page 28)
• If you are connected to a network, the slowness of your PC may be
caused by the network.
• Your PC may be infected by a virus. Use an antivirus utility to erase
any viruses.
Or, update your PC's BIOS. You can download the BIOS and updating
instructions from
www.hp.com/go/vectrasupport
Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems.
Yes.
Restart the PC, enter Setup by pressing
computer powers-on. The BIOS version will be displayed in the main
menu.
From HP's website:
www.hp.com/go/vectrasupport
This only applies to switches that internally connect both power lines of
the PS/2 mouse and keyboard.To solve the problem, use one mouse for
each PC connected to the console switch.
The LEDs on the front panel indicate the various states your PC is in.
The On/Off LED indicates the power modes status of your PC. The three
states are: green (PC is on), blinking green (PC is suspended) and off (PC
is off).
Your PC may be in a "deep sleep" mode. Normally, you can wake the PC
by pressing any key or the On/Off button. However, the operating
system can disable the keyboard.
To enable the keyboard, right-click My Computer and select
Properties Hardware Device Manager.
Right-click on your keyboard, select Properties and check the
"Allow this device to bring the computer out of standby" checkbox.
.
or just after the
F2 F8